Sparks Restorations - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Frid · 07-18-2012, 10:52 AM

Ok so the story goes like this. I ordered a set of the SS emblems TWO WEEKS ago. I was told they had the trunk one in but were waiting on the one for the grille because they were sent to a new painter. Well I gave him the rest of the week and still no order confirmation or shipping information at the end of the week. Called him last Tuesday and was told they would ship by the end of the week. Again nothing as of that Friday. Called him this past Monday, said they should be in by the end of the day and I would see them shipped that day.....NOTHING. Has anyone bought from these guys before? I'm starting to think I will never get these 2 emblems. Here it is Wednesday and still nothing. When a vendor tells me something should be done by a certain time I give them some space in case something goes wrong in the process, but when you tell me over and over again and I don't see anything happening it really p*$$$$ me off. Just letting everyone know my experience so far.

VenomInside · 07-18-2012, 10:53 AM

I bought a few things from them. Great people to deal with and fast shipping.

Sorry to hear about your troubles.Did youtry calling them?

Xedes · 07-18-2012, 11:00 AM

Their new painter might be the reason behind the delay and they are just going by the information he's telling them.

Frid · 07-18-2012, 11:01 AM

Call him last Tuesday, last Friday, and this previous Monday.

newagemuscle · 07-18-2012, 11:04 AM

I have delt with them. Great experience. They are worth the wait... be patient.

Frid · 07-18-2012, 11:07 AM

Stop teasing lol.

newagemuscle · 07-18-2012, 11:09 AM

What colors did you go with for the emblem?

Frid · 07-18-2012, 11:10 AM

Black and red. They have had the trunk emblem. I have just been waiting 2 weeks for the grille part.

Frid · 07-18-2012, 11:20 AM

Waiting patiently

Xedes · 07-18-2012, 01:15 PM

Nice car. Did you have your tail light lenses spray tinted or is it a film?

Frid · 07-18-2012, 01:24 PM

Thanks. Tint is film from big worm.

Frid · 07-19-2012, 02:36 PM

Tired of waiting. Was supposed to have them today and nothing in the mail box. Going to guess on it take 3+ weeks to get these things.

Wolfco13 · 10-18-2012, 03:24 PM

Quote:

Originally Posted by Frid

Tired of waiting. Was supposed to have them today and nothing in the mail box. Going to guess on it take 3+ weeks to get these things.

Did you ever get your emblems?
I have been trying to contact them to "fix" a duplicated order. The only contact info on their site is the order 800 line that goes to voicemail, and messages go un-returned, or the sales email that gets immediately bounced back.
We received no confirmation of the first order, and it
does not show up in the order history, so one week later I re-ordered it, thinking my wife erred somehow. Then they both showed up as pending on the credit accounts. I just want a little 2 way communication here.

patrickt · 10-18-2012, 09:28 PM

I am one of Spark's resellers and have never had anything but exceptional service from them and great communication. Based off my past expierience I would say this sounds like an isolated incident. I will let Terry over there know of this thread and the issues you are reporting.

07-18-2012, 10:52 AM	#1
Frid Drives: '11 Camaro 2SS/RS LS3 Join Date: Jan 2012 Location: Lexington, SC Posts: 3,483	Sparks Restorations Ok so the story goes like this. I ordered a set of the SS emblems TWO WEEKS ago. I was told they had the trunk one in but were waiting on the one for the grille because they were sent to a new painter. Well I gave him the rest of the week and still no order confirmation or shipping information at the end of the week. Called him last Tuesday and was told they would ship by the end of the week. Again nothing as of that Friday. Called him this past Monday, said they should be in by the end of the day and I would see them shipped that day.....NOTHING. Has anyone bought from these guys before? I'm starting to think I will never get these 2 emblems. Here it is Wednesday and still nothing. When a vendor tells me something should be done by a certain time I give them some space in case something goes wrong in the process, but when you tell me over and over again and I don't see anything happening it really p*$$$$ me off. Just letting everyone know my experience so far. __________________

07-18-2012, 11:01 AM	#4
Frid Drives: '11 Camaro 2SS/RS LS3 Join Date: Jan 2012 Location: Lexington, SC Posts: 3,483	Call him last Tuesday, last Friday, and this previous Monday. __________________

07-18-2012, 11:04 AM	#5
newagemuscle Philippians 4:13 Drives: SLP Supercharged LS3 Join Date: Aug 2009 Location: The Motor City - Michigan Posts: 2,902 View My Garage	I have delt with them. Great experience. They are worth the wait... be patient. __________________

07-18-2012, 11:07 AM	#6
Frid Drives: '11 Camaro 2SS/RS LS3 Join Date: Jan 2012 Location: Lexington, SC Posts: 3,483	Stop teasing lol. __________________

07-18-2012, 11:09 AM	#7
newagemuscle Philippians 4:13 Drives: SLP Supercharged LS3 Join Date: Aug 2009 Location: The Motor City - Michigan Posts: 2,902 View My Garage	What colors did you go with for the emblem? __________________

07-18-2012, 11:00 AM	#3
Xedes Drives: 2011 Black RS/SS Join Date: Feb 2012 Location: Indiana Posts: 1,030	Their new painter might be the reason behind the delay and they are just going by the information he's telling them.

07-18-2012, 11:10 AM	#8
Frid Drives: '11 Camaro 2SS/RS LS3 Join Date: Jan 2012 Location: Lexington, SC Posts: 3,483	Black and red. They have had the trunk emblem. I have just been waiting 2 weeks for the grille part. __________________

07-18-2012, 11:20 AM	#9
Frid Drives: '11 Camaro 2SS/RS LS3 Join Date: Jan 2012 Location: Lexington, SC Posts: 3,483	Waiting patiently Attached Images __________________

07-18-2012, 01:15 PM	#10
Xedes Drives: 2011 Black RS/SS Join Date: Feb 2012 Location: Indiana Posts: 1,030	Nice car. Did you have your tail light lenses spray tinted or is it a film?

07-18-2012, 01:24 PM	#11
Frid Drives: '11 Camaro 2SS/RS LS3 Join Date: Jan 2012 Location: Lexington, SC Posts: 3,483	Thanks. Tint is film from big worm.

07-19-2012, 02:36 PM	#12
Frid Drives: '11 Camaro 2SS/RS LS3 Join Date: Jan 2012 Location: Lexington, SC Posts: 3,483	Tired of waiting. Was supposed to have them today and nothing in the mail box. Going to guess on it take 3+ weeks to get these things. __________________

10-18-2012, 09:28 PM	#14
patrickt Drives: still saving! Join Date: Feb 2010 Location: Reading, PA Posts: 6,204	I am one of Spark's resellers and have never had anything but exceptional service from them and great communication. Based off my past expierience I would say this sounds like an isolated incident. I will let Terry over there know of this thread and the issues you are reporting.