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07-09-2012, 12:18 PM
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#141 |
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Treasure Coast Camaro 5
Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009
Location: Stuart, Florida
Posts: 4,562
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Finally... another ray of hope... as you all know; I'm kinda on my last option before vetting rid of the car altogether...I've been given a series of dates and a promise of a "newly designed" top stack... well, those dates have come and gone, but a glimmer of hope remained as I've seen somenposts recently corroborating some of the promises made...
After a particularly stressful week past, of missed deadlines, no returned calls etc; I received a call with some good news today. The top stack was released to production last month and my dealer received an order confirmation number today. A bit of a back order (big surprise) but it is Allegedly a new part with a new part number versus the "old" replacement tops. And this is listed as the "top mechanism" so I'm assuming its the complete rail system etc like id requested. They said to expect it to arrive next week.... another date to stress over, but once again, a glimmer of hope! Will keep you posted
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07-09-2012, 02:01 PM
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#142 |
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Finally back in a Camaro
Drives: was 1978 RS, NOW 2011 Camaro 2SS Join Date: Dec 2011
Location: NORTHERN, Ontario
Posts: 208
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I hope you can maybe find out the part number and post if possible. It seems to be like pulling teeth to get info in Canada...
Wish you the VERY best! Keep us updated...
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It all started with a "78 RS and now, after WAITING a quarter century, a triple black 2011 2SS convertible...
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07-09-2012, 03:27 PM
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#143 | |
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Treasure Coast Camaro 5
Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009
Location: Stuart, Florida
Posts: 4,562
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Quote:
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07-09-2012, 03:42 PM
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#144 |
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Supreme Advisor
Drives: 2011 Camaro SS Convertible Join Date: Feb 2012
Location: Central Florida
Posts: 258
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I'm supposed to drop my car off on Friday for a new top to be installed. Brandon from GM Customer Service got involved and things have started to move more quickly.
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07-09-2012, 03:46 PM
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#145 |
          
Drives: 2021 1LE Join Date: Jul 2011
Location: N'Awlinz
Posts: 6,315
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This thread title ALWAYS takes me by surprise...
 My new Top Only replacement parts have been on order for I think eight weeks now. The initial delay was explained as new part numbers... time for my weekly call to the dealer. 
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07-09-2012, 11:10 PM
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#146 |
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Old '71 Owner
Drives: 11 Camaro Vert;97 Malibu;03 Venture Join Date: Apr 2010
Location: Tacoma, WA
Posts: 396
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Drago, if/when you can get part numbers please let us know. My dealer is standing by to pursue a new top mechanism for my baby too!
Hope you get yours fixed perfectly! Tin |
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07-10-2012, 01:06 AM
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#147 |
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Treasure Coast Camaro 5
Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009
Location: Stuart, Florida
Posts: 4,562
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Will do Tib.
I've been quiet lately cuz there's been soooooo many "fixed... oh crap, not fixed" stories, I didn't wanna Jump the gun. As you can all see, this was originally set in motion in February...not the quickest moving event in history, but hopefully coming to a resolution soon. As with all "good" info I get... I'll post as many details as possible once I confirm. For the record also, Sux's 3rd fix (the spacers) while it didn't completely eliminate the problem, did help significantly. Been using it since May. No adverse effects and cut the marks down by about 70%. For those w factory tops that don't want the drama of a replacement and mild marks- this should work for you!
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07-11-2012, 09:49 AM
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#148 | |
 
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,327
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Quote:
Brandon Chevrolet Customer Service
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For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html
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07-11-2012, 09:13 PM
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#149 | |
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Treasure Coast Camaro 5
Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009
Location: Stuart, Florida
Posts: 4,562
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Quote:
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07-11-2012, 09:19 PM
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#150 |
 
Drives: 2011 2SS/RS Convertible Join Date: May 2012
Location: Webster, NY
Posts: 283
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After my water bag was replaced my GM district manager suspects official communication later this year to customers with suspect vehicles. He specifically stated it is his own personal speculation and not fact, but that is what he said. Mine is fixed leak wise but I am still waiting for my new top and mechanism that is supposedly going to be ordered next week.
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HISTORY:
Born on 4/26/2011 Partially reborn on 7/3/2012 (water bag upgrade) Complete rebirth 8/27/2012 (new 6/27/2012 revision top installed, new carpet, new tonneau cover and new third brake light) MODS: Solo Performance Exhaust: Axle Back with J-Pipes  |
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07-23-2012, 03:43 PM
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#151 |
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Treasure Coast Camaro 5
Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009
Location: Stuart, Florida
Posts: 4,562
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So here's what I've learned today:
Despite request and recommendations from my service manager; GM will NOT replace my entire top mechanism as verbally agreed during the BBB meeting. Instead; they are providing the "Retro fit" top replacement, water management system and carpeting for my car; in addition to an extended warranty to cover these items. (However, duration had not been disclosed) All necessary parts are on hand at my service shop along with the (no exaggeration) 35 page installation manual... I know Sycraft Already posted the written portion which didn't look all that bad... but when you add pictures... 35 pages! My regional cust service supervisor has dispatched the GM tech to do the install. I'm hoping its the same one as last October; when, although they weren't able to fix the rub marks; they did correct all the other problems created by the previous dealerships. Just need to coordinate dates. I was explained this new design is also being retrofitted into all existing GM verts until the stock is depleted and they change over to the new design completely. There is no eta on that, however speculation was the end of 2012/beginning of 2013. Fingers crossed again...
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Last edited by Drago77; 07-23-2012 at 04:10 PM. |
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07-24-2012, 03:17 AM
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#152 | |
 Drives: 2012 Camaro Convertible Join Date: Jun 2011
Location: East Hampton, CT
Posts: 421
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Quote:
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07-24-2012, 12:48 PM
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#153 |
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Treasure Coast Camaro 5
Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009
Location: Stuart, Florida
Posts: 4,562
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Bulllet- that's what I was told also. My service manager tried ordering an entire top frame, motor.etc
..but was denied. Surgery begins Monday...
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07-24-2012, 01:57 PM
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#154 |
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Drives: A Gift From My Wife Join Date: Apr 2009
Location: Powder Springs, GA
Posts: 1,557
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When I inquired about a new mech I was told "Not gonna happen".
-Funk
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2012 Convert 2SS/RS SW/IO LS3 - Build #1081
07/21/2011 - (3800) Order produced and vehicle is being prepared for shipping. 08/09/2011 - (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery). 08/16/2011 - (5000) Vehicle has been delivered to dealer. 08/19/2011 - In my possession.    |
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