All order status requests in here (up to status 3800). List of Order Status Codes.

[JoeP@TeamBeckyD]

Originally Posted by DCR31686

That is freaking awesome!!!! Thank you so much Becky!!! How did you know we were into barrel racing or are you just a good guesser? LOL Oh wait nevermind I mentioned it when we were talking about Camaro Fest! Thank you again and how do I get the rail car number from here?

Contact your dealer and have them do an
order inquiry and it will show up. If they have
a problem finding it let me know and I'll get you
the directions where to find it in GM Global Connect.

Congrats

[2qwik2katch]

Hello Becky. Can you please check the status of my order again?
QMZCJN - Tx

Thanks again.

[JoeP@TeamBeckyD]

Originally Posted by 2qwik2katch

Hello Becky. Can you please check the status of my order again?
QMZCJN - Tx

Thanks again.

...not yet...



...see you tomorrow...

[DCR31686]

Originally Posted by BeckyD@RodgersChevrolet

Contact your dealer and have them do an
order inquiry and it will show up. If they have
a problem finding it let me know and I'll get you
the directions where to find it in GM Global Connect.

Congrats

Thank you Becky! I contacted them and unfortunately the salesman I was dealing with is no longer working at the dealership I ordered through so I talked to the Sales Manager and he told me it was 4200 status just like you and that they should have it within a week and a half but didnt give me the rail car number so I guess I will just wait and be patient!

[foolishrob]

Originally Posted by BeckyD@RodgersChevrolet

This is the process:
Log In GM Global Connect
go to Order Workbench
Manage Inventory Tab
Select Vehicle Order Inquiry
Enter Order #
Click on the order #
Scroll down when the info comes up
Click Event History
Scroll down and there should be a
railcar # listed with a 4200 status.

If there's any more questions, you can have them
call me

Thanks Becky, that seemed to point them in the right direction. The dealer gave me something that looks like this:Shipped / FROM - OSHAWA ON - RAIL-SP ###526 - - TO - FAIRFAX KS / CANADIAN PACIFIC RAILWAY. Didn't you mention some number that i could call for further tracking?

[JoeP@TeamBeckyD]

Originally Posted by foolishrob

Thanks Becky, that seemed to point them in the right direction. The dealer gave me something that looks like this:Shipped / FROM - OSHAWA ON - RAIL-SP ###526 - - TO - FAIRFAX KS / CANADIAN PACIFIC RAILWAY. Didn't you mention some number that i could call for further tracking?

Here you go:

Originally Posted by panther2469
Once your car ships, your dealer can call the GM Dealer Business Center and get the railcar #, you can track it by automated phone service.

CSX is everything east of the mississippi
Up is everything west of the mississippi

But they all start out on CSX so once they have it in there system they will follow it all the way.

How do I track my car on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.

[JoeP@TeamBeckyD]

Originally Posted by DCR31686

Thank you Becky! I contacted them and unfortunately the salesman I was dealing with is no longer working at the dealership I ordered through so I talked to the Sales Manager and he told me it was 4200 status just like you and that they should have it within a week and a half but didnt give me the rail car number so I guess I will just wait and be patient!

[Mattzl1]

Originally Posted by BeckyD@RodgersChevrolet

Good Morning Matt!!

4B00...

Thanks for checking Becky, hopeful it will show 4200 tomorrow!

[syn_fan]

QNKK4C Please and Thank you!

[z28-conv]

Yes Becky,

I would like to continue for you to check my order status from time to time. Thanks alot

Order # QMGJHW 2013 ZL1 convertible: Blue Ray Metallic ,6-spd, polished wheels, lighted foot wells, no nav, no carbon fiber hood insert.

[LowFlyer]

Since you're probably not busy..........(yeah right!)

QNDNR1

Please and Thank you!



C.R.

[JoeP@TeamBeckyD]

Originally Posted by Mattzl1

Thanks for checking Becky, hopeful it will show 4200 tomorrow!

[JoeP@TeamBeckyD]

Originally Posted by syn_fan

QNKK4C Please and Thank you!

2500 Status as of 8/14


Congrats on the new order!

Let's watch this one move!!

[JoeP@TeamBeckyD]

Originally Posted by z28-conv

Yes Becky,

I would like to continue for you to check my order status from time to time. Thanks alot

Order # QMGJHW 2013 ZL1 convertible: Blue Ray Metallic ,6-spd, polished wheels, lighted foot wells, no nav, no carbon fiber hood insert.

Anytime you want....


1100 Status as of 7/9