Quick dealer/ GM question... IM PISSED. What should i do - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Beezwax · 09-13-2012, 03:29 PM

Quote:

Originally Posted by thepirate

Yeah, trust me, I know there are many things I should have done different. I'm almost just as pissed at myself.

Thank you all for the advice. Unfortunately I can't change the mistakes I personally made, however I'm still trying to decide how to deal with the upcoming situation...

as long as you learned from it... if it ain't in writing, it ain't no deal!!!

babytiger · 09-13-2012, 03:39 PM

You are correct on one thing, the 'bad' survey will only make you feel better. If the dealer is huge/high volume dealer one bad survey will amount to a hand slap, if anything. Beezwax said it could affect the dealer and he is correct, but if they're pushing 200+ units a month, that bad survey won't mean a thing.

RADREVX · 09-13-2012, 03:44 PM

you signed the final deal dude. it was your pen to paper. id be mad also but in the end you got the car you wanted. dont stay mad for too long, its takign away from you enjoying that great machine.

Beezwax · 09-13-2012, 03:50 PM

betcha $100 you wont even see a survey

any takers?

Beezwax · 09-13-2012, 03:50 PM

Quote:

Originally Posted by RADREVX

you signed the final deal dude. it was your pen to paper. id be mad also but in the end you got the car you wanted. dont stay mad for too long, its takign away from you enjoying that great machine.

GEEKFREEKSCOTTY · 09-13-2012, 03:56 PM

Yes.. you should've got it in writing.

You'll know better next time... But, you'll be happy with your 2SS!!! Very nice car.

BTW, Why is this post in the V8 BOLT-ONS SECTION????

litle88 · 09-13-2012, 04:02 PM

Damn just when we're trying to save you money because of your situation in the other thread these aholes screw you! I'm sorry to hear that kid, I'd have them make up those 2k elsewhere ie parts like gears or 1Le shit in writing or tell them your giving that survey a BAD review. If they don't want to square away then definitely and without a doubt write that bad review. I hate salesman/woman they will con their own mother!

monSSter · 09-13-2012, 04:18 PM

Tell them to give you a GFX package or upgraded rims.... If not, roast em!

CGT · 09-13-2012, 04:18 PM

A negative survey can have serious financial repercussions on the selling dealer, and serious employment repurcussions for the employees that handled your car deal

I work at a Chevrolet dealership, and these surveys are taken VERY seriously. As to how to fill it out(if you receive one), thats up to you. Filling it out negatively will definitely not get you free stuff.

mountsalami · 09-13-2012, 04:57 PM

Quote:

I hate this pressure over the survey crap. In fact I have better things to do with my time and throw almost all surveys in the trash.

I feel the same way.
If I have a problem, I'll let them know.
If it doesn't get solved, I'll let them know more.

babytiger · 09-13-2012, 05:26 PM

Quote:

Originally Posted by Beezwax

betcha $100 you wont even see a survey

any takers?

Right on, change his address in the system, survey gets mailed to 'someone else', then address gets corrected.....
Not that I've ever done that.... just saying.......

Beezwax · 09-13-2012, 05:27 PM

it's amazing that buyers sometimes have no regards for these surveys or the dealership they buy from... all they expect is a great deal and then tell the dealership to GFY.

Like i said, I'm a sales manager for a houston area chevy dealership and i stress the importance to each and every guest i talk to about the survey and what it means to us.

Just like anyother place, my sales people work for a living... they have families, children, homes, cars, hobbies just like anyone else... these Surveys mean a lot to my people's pay and job. I really wish that while we bend over backwards to make a deal, our guests would show the same courtosy with a simple survey.

Beezwax · 09-13-2012, 05:28 PM

Quote:

Originally Posted by babytiger

Right on, change his address in the system, survey gets mailed to 'someone else', then address gets corrected.....
Not that I've ever done that.... just saying.......

i havent either

babytiger · 09-13-2012, 05:29 PM

Hey Beez, after we bought the car, got the survey on-line and I filled it out. I ran up to the dealer about 30 minutes after that, to get some stuff from service. The GM saw me pull up and came to thank me for the survey, it got to him that quick.

09-13-2012, 03:50 PM	#18
Beezwax Drives: Public Transportation Join Date: Dec 2010 Location: Houston Texas Posts: 145	betcha $100 you wont even see a survey any takers? __________________ "30 psi is like bangin a really hot chick with an STD... you want to hit it but are affraid of the consequences"

09-13-2012, 03:56 PM	#20
GEEKFREEKSCOTTY Autoboticus Roboticus Drives: 2011 Camaro 2SS/RS Join Date: Apr 2012 Location: Kent, WA Posts: 1,298 View My Garage	Yes.. you should've got it in writing. You'll know better next time... But, you'll be happy with your 2SS!!! Very nice car. BTW, Why is this post in the V8 BOLT-ONS SECTION???? __________________

09-13-2012, 04:02 PM	#21
litle88 V8 Lounge member #2 Drives: 2001 Ws6 Join Date: Sep 2009 Location: Burbank,IL Posts: 6,373	Damn just when we're trying to save you money because of your situation in the other thread these aholes screw you! I'm sorry to hear that kid, I'd have them make up those 2k elsewhere ie parts like gears or 1Le shit in writing or tell them your giving that survey a BAD review. If they don't want to square away then definitely and without a doubt write that bad review. I hate salesman/woman they will con their own mother! __________________ 2001 ws6, 40k miles, Ls3 416 stroker, short block built by PER the rest by me. LPE Ls3 heads milled to 12-1 comp, FAST 102, NW 102, kooks 2", dual DMH cutouts, Magnaflow C/B, BTR cam + springs. Full UMI suspension.

09-13-2012, 04:18 PM	#22
monSSter Drives: 2017 SS Join Date: Dec 2010 Location: BOYNTON BEACH,FL Posts: 329 View My Garage	Tell them to give you a GFX package or upgraded rims.... If not, roast em! __________________

09-13-2012, 05:27 PM	#26
Beezwax Drives: Public Transportation Join Date: Dec 2010 Location: Houston Texas Posts: 145	it's amazing that buyers sometimes have no regards for these surveys or the dealership they buy from... all they expect is a great deal and then tell the dealership to GFY. Like i said, I'm a sales manager for a houston area chevy dealership and i stress the importance to each and every guest i talk to about the survey and what it means to us. Just like anyother place, my sales people work for a living... they have families, children, homes, cars, hobbies just like anyone else... these Surveys mean a lot to my people's pay and job. I really wish that while we bend over backwards to make a deal, our guests would show the same courtosy with a simple survey. __________________ "30 psi is like bangin a really hot chick with an STD... you want to hit it but are affraid of the consequences"

09-13-2012, 03:39 PM	#16
babytiger it's hers... Drives: 2011 Camaro 2SS/RS Convertible Join Date: Jun 2012 Location: katy, tx Posts: 1,202	You are correct on one thing, the 'bad' survey will only make you feel better. If the dealer is huge/high volume dealer one bad survey will amount to a hand slap, if anything. Beezwax said it could affect the dealer and he is correct, but if they're pushing 200+ units a month, that bad survey won't mean a thing.

09-13-2012, 03:44 PM	#17
RADREVX Drives: 2012 SS Join Date: May 2012 Location: FAIRPORT NY Posts: 286	you signed the final deal dude. it was your pen to paper. id be mad also but in the end you got the car you wanted. dont stay mad for too long, its takign away from you enjoying that great machine.

09-13-2012, 04:18 PM	#23
CGT Drives: 2011 SSm6 Join Date: Oct 2011 Location: St.Louis Posts: 355	A negative survey can have serious financial repercussions on the selling dealer, and serious employment repurcussions for the employees that handled your car deal I work at a Chevrolet dealership, and these surveys are taken VERY seriously. As to how to fill it out(if you receive one), thats up to you. Filling it out negatively will definitely not get you free stuff.

09-13-2012, 05:29 PM	#28
babytiger it's hers... Drives: 2011 Camaro 2SS/RS Convertible Join Date: Jun 2012 Location: katy, tx Posts: 1,202	Hey Beez, after we bought the car, got the survey on-line and I filled it out. I ran up to the dealer about 30 minutes after that, to get some stuff from service. The GM saw me pull up and came to thank me for the survey, it got to him that quick.