Broken Seat belt Strap - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ComputerMan · 01-06-2013, 07:28 PM

I received a 2011 camaro 1LT for Christmas and it was kept at my fathers friends house for a week and then at some family members closer by for a few days before Christmas and somewhere along that time the leather seat belt strap was broken because someone may have thought it was a handle or something I don't know but it wasn't like that when it was picked up from the dealer.

The magnetic piece is still there but the other half keeping it attached to the leather disappeared and the dealership was asking $245 for repair because they need to replace the entire seat and said they can't just replace the buttons. I was thinking of purchasing some magnetic snaps on eBay, you know for clothes and purses, but the problem is most of the ones I find have the 2 prongs sticking out that need to be bent over a plate to keep them in place where as the ones on the camaro are the rivet style.

I finally found these and they're 18mm which appears to match the same size of the camaro when compared to a penny (19mm) and a dime (17mm) and the piece from my camaro is bigger than a dime but smaller than a penny.

If someone knows of a better set I can purchase I'd really appreciate it.

TAPSHIFT · 01-06-2013, 08:27 PM

I'd be taking it to a dealer to have it repaired under warranty!

jrpimp00 · 01-06-2013, 08:41 PM

Quote:

Originally Posted by TAPSHIFT

I'd be taking it to a dealer to have it repaired under warranty!

Dont see how thats a warrantied item.

ComputerMan · 01-06-2013, 08:42 PM

Quote:

Originally Posted by TAPSHIFT

I'd be taking it to a dealer to have it repaired under warranty!

They were charging $245.00 to replace the entire seat, they told me the warranty doesn't cover wear and tear.

TAPSHIFT · 01-06-2013, 09:09 PM

Quote:

Originally Posted by ComputerMan

They were charging $245.00 to replace the entire seat, they told me the warranty doesn't cover wear and tear.

What kind of wear and tear is on this car? Mileage?

ec1990 · 01-06-2013, 09:24 PM

In my opinion something breaking isn't wear and tear it's a defect.

Brakes, seat wear, tires, fluids, things that are expected to be replaced, etc... is wear and tear, something falling off that shouldn't have should be under warranty.

OP I say take it to another dealer explain it fell off and see if they can just warranty it, doubt it takes a whole new seat and that a replacement strap can't be just sewn back on by any upholstery person.

SSOOCH · 01-06-2013, 09:29 PM

BUMPER TO BUMPER!!!!

Your dealer will replace it under warranty. Unless you have more than 36k miles.

DJ_BigC · 01-06-2013, 11:58 PM

That's not wear and tear, that should fall under your bumper to bumper, I've changed 1 Camaro seat back leather cover for that problem with no questions asked. The cover is not hard to change and it can be done in the car, try a different dealer..

Chevrolet Customer Svc · 01-08-2013, 01:43 PM

Quote:

Originally Posted by ComputerMan

They were charging $245.00 to replace the entire seat, they told me the warranty doesn't cover wear and tear.

If the seat was related to a defect in materials or workmanship, then, under normal circumstances, it could be covered under the bumper to bumper warranty. If you would like, I can contact the dealership to research the concern. Please send me your first and last name, address, phone number, VIN, mileage, and involved dealership name.

Brandon
Chevrolet Customer Service

ComputerMan · 01-08-2013, 10:11 PM

Thanks everyone, it's been sorted out. I drove back and they had a change of heart I guess and replaced the entire seat free of charge.

ec1990 · 01-08-2013, 10:13 PM

Quote:

Originally Posted by ComputerMan

Thanks everyone, it's been sorted out. I drove back and they had a change of heart I guess and replaced the entire seat free of charge.

Awesome

Chevrolet Customer Svc · 01-10-2013, 10:24 AM

Quote:

Originally Posted by ComputerMan

Thanks everyone, it's been sorted out. I drove back and they had a change of heart I guess and replaced the entire seat free of charge.

This is excellent! Glad to hear your dealership stepped up for you.

Brandon
Chevrolet Customer Service

DangeRis · 05-10-2016, 03:50 PM

This is all great, but mine fell off and I'm at 50k. I don't think it would be covered in my 2012. So far, I just haven't used it, but what a shitty design!!

Ris

djm96z28 · 05-11-2016, 09:07 AM

I have never used that seat belt strap/holder since I bought my car new. I just let the seat belt hang straight down. Never liked the cheap magnet design.

01-06-2013, 07:28 PM	#1
ComputerMan Drives: 2011 chevy Camaro 1LT Join Date: Jan 2013 Location: Washington Posts: 16	Broken Seat belt Strap I received a 2011 camaro 1LT for Christmas and it was kept at my fathers friends house for a week and then at some family members closer by for a few days before Christmas and somewhere along that time the leather seat belt strap was broken because someone may have thought it was a handle or something I don't know but it wasn't like that when it was picked up from the dealer. The magnetic piece is still there but the other half keeping it attached to the leather disappeared and the dealership was asking $245 for repair because they need to replace the entire seat and said they can't just replace the buttons. I was thinking of purchasing some magnetic snaps on eBay, you know for clothes and purses, but the problem is most of the ones I find have the 2 prongs sticking out that need to be bent over a plate to keep them in place where as the ones on the camaro are the rivet style. I finally found these and they're 18mm which appears to match the same size of the camaro when compared to a penny (19mm) and a dime (17mm) and the piece from my camaro is bigger than a dime but smaller than a penny. If someone knows of a better set I can purchase I'd really appreciate it. Last edited by ComputerMan; 01-06-2013 at 07:38 PM.

01-06-2013, 08:27 PM	#2
TAPSHIFT Drives: '11 IBM 2SS/RS '16 1GB Z51 ragtop Join Date: Jun 2010 Location: Georgetown, Ontario Canada......EH! Posts: 220 View My Garage	Broken Seat belt Strap I'd be taking it to a dealer to have it repaired under warranty!

01-06-2013, 09:24 PM	#6
ec1990 Drives: 2012 AGM SS Join Date: Jun 2012 Location: Las Vegas Posts: 1,407	In my opinion something breaking isn't wear and tear it's a defect. Brakes, seat wear, tires, fluids, things that are expected to be replaced, etc... is wear and tear, something falling off that shouldn't have should be under warranty. OP I say take it to another dealer explain it fell off and see if they can just warranty it, doubt it takes a whole new seat and that a replacement strap can't be just sewn back on by any upholstery person. __________________ Check out my blog for product reviews on detailing products!

01-06-2013, 09:29 PM	#7
SSOOCH Camaro SL,UTs Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006 Location: South Jordan, UT Posts: 7,358 View My Garage	BUMPER TO BUMPER!!!! Your dealer will replace it under warranty. Unless you have more than 36k miles. __________________

01-06-2013, 11:58 PM	#8
DJ_BigC Rockin' Steady Drives: 2010 Camaro 2SS Join Date: Apr 2012 Location: Timmins Posts: 216	That's not wear and tear, that should fall under your bumper to bumper, I've changed 1 Camaro seat back leather cover for that problem with no questions asked. The cover is not hard to change and it can be done in the car, try a different dealer.. __________________ Eric Carrier, proud GM Technician for over 10yrs. 2010 Camaro 2SS Black, L99, SLP headers, GMPP axle back, complete JRE tune, 22" Boss 337's, Nitto Invos 5% tint, Eforce Supercharger w. 3" pulley, ADM FPCM, ID850's, JRE fuel rail mod, Eforce CAI, Moroso catch can, spark plug insulators.

01-08-2013, 10:11 PM	#10
ComputerMan Drives: 2011 chevy Camaro 1LT Join Date: Jan 2013 Location: Washington Posts: 16	Thanks everyone, it's been sorted out. I drove back and they had a change of heart I guess and replaced the entire seat free of charge.

05-10-2016, 03:50 PM	#13
DangeRis Drives: 2012 Camaro RS 45th Anniversary Ed. Join Date: Jan 2015 Location: Wisconsin Posts: 63	This is all great, but mine fell off and I'm at 50k. I don't think it would be covered in my 2012. So far, I just haven't used it, but what a shitty design!! Ris

05-11-2016, 09:07 AM	#14
djm96z28 Drives: 2012 Camaro 1SS LS3 Join Date: Jul 2008 Location: Jacksonville FL Posts: 1,115	I have never used that seat belt strap/holder since I bought my car new. I just let the seat belt hang straight down. Never liked the cheap magnet design.