Check Engine light issue, dealer giving me a song and dance. - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Bobthecarguy · 01-25-2013, 07:15 PM

Hi guys, I realize this may be the wrong area for this post so if a mod could move it to the appropriate forum I would appreciate it, ty. I have a check engine light that came on a week ago and I had the car looked at by my local GM dealer. They tell me it's something to do with the fuel injection and they needed to send the info to some Tech center of theirs back east. Then I got no call on the Tues as they said they would and now after calling them today they tell me a special piece of test equipment needs to be sent to them by the tech center and it will take 4-6 weeks to get here!! I have nothing in writing at this point saying it's safe to drive, they have vocally expressed this three times now, and the car is at 75000+ km so I am worried I will hit the 80000 km extended warranty limit before they do said 'test'. Anyone who may have any advice please let me know your thoughts as I feel that they are trying to buy time until the problem becomes mine and not theirs. Thanks for listening.

CamaroC-17 · 01-25-2013, 07:32 PM

Since the issue was brought to their attention prior to warranty running out they will cover it. I would make sure to get the service print out so you have proof if in the rare case they try to screw you with that

Sent from my DROID RAZR using Tapatalk 2

OOLIE · 01-25-2013, 07:39 PM

I would have them give you a written estimate of problem just safety sake if they haven't. It is before warranty so you are good you just want a record that it is especially the time frame they are giving. Don't understand 4-6 weeks in this day and age of FedEx and ups.

Ventmaster · 01-25-2013, 07:47 PM

Do you have the code or any way to read it (friend with a code reader or do any local auto parts/service centers offer offer to read them)?

Is the car running badly or is it doing anything besides showing you a light?

Have you made any modifications to the car?

Your dealer is acting oddly- or is truly ill equipped to deal with service issues.

CamaroC-17 · 01-25-2013, 08:34 PM

Quote:

Originally Posted by Ventmaster

Do you have the code or any way to read it (friend with a code reader or do any local auto parts/service centers offer offer to read them)?

Is the car running badly or is it doing anything besides showing you a light?

Have you made any modifications to the car?

Your dealer is acting oddly- or is truly ill equipped to deal with service issues.

Thats a good idea. You could go to Oriellys or advanced auto to get the code read. Two days ago Oriellys read my code and printed out a sheet with it. That would be your proof

Sent from my DROID RAZR using Tapatalk 2

OOLIE · 01-25-2013, 08:40 PM

Quote:

Originally Posted by camaroc5

Thats a good idea. You could go to Oriellys or advanced auto to get the code read. Two days ago Oriellys read my code and printed out a sheet with it. That would be your proof

Sent from my DROID RAZR using Tapatalk 2

Great idea that way he has something dated

Also I am sure Brandon will see this and make sure he gets the proper customer service. He has been great to us in the pass.

montreal2010yellow · 01-25-2013, 10:25 PM

What are the mods you have done to the car like CAI. If not when I bought my Gen5 it had sone 11 500 Km on it but the car was stored for 5 months without any care. So without any Stabil, on injector went wrong and they had to replace it.

Bobthecarguy · 01-26-2013, 03:13 AM

No mods done, no idea what the code is but I do have a brother that is a licensed mechanic at another shop. I'll see if he can get the code and do a printout, thx guys for all the advice.

MMC · 01-26-2013, 07:05 AM

Take it to another dealer and see what they come up with.

TooCool5 · 01-26-2013, 11:06 AM

Quote:

Originally Posted by MMC

Take it to another dealer and see what they come up with.

X2

Ventmaster · 01-26-2013, 02:09 PM

Quote:

Originally Posted by Bobthecarguy

No mods done, no idea what the code is but I do have a brother that is a licensed mechanic at another shop. I'll see if he can get the code and do a printout, thx guys for all the advice.

Be sure and let us know what the code is!

Blade · 01-27-2013, 10:43 AM

Sounds like maybe a carbon deposit issue.

jkchambless · 01-27-2013, 03:11 PM

Didn't the dealer note the code on the SR form when you took it in? Give them another call....

Bobthecarguy · 01-28-2013, 06:15 PM

Ok, got a copy of the original WO but it doesn't show the code or tests done. However I did get a handwritten note from the Service guy signed and dated with a reference to the WO# so I should be good and I had a friend find the code for me. Code is P2099 which seems to be a too rich problem according to what I have seen on the web. Car hasn't done anything wierd except it had a miss once at a stoplight, but only once and that's it.

01-25-2013, 07:15 PM	#1
Bobthecarguy Drives: Black 2010 2LT RS Join Date: Oct 2011 Location: Chilliwack, BC Posts: 20	Check Engine light issue, dealer giving me a song and dance. Hi guys, I realize this may be the wrong area for this post so if a mod could move it to the appropriate forum I would appreciate it, ty. I have a check engine light that came on a week ago and I had the car looked at by my local GM dealer. They tell me it's something to do with the fuel injection and they needed to send the info to some Tech center of theirs back east. Then I got no call on the Tues as they said they would and now after calling them today they tell me a special piece of test equipment needs to be sent to them by the tech center and it will take 4-6 weeks to get here!! I have nothing in writing at this point saying it's safe to drive, they have vocally expressed this three times now, and the car is at 75000+ km so I am worried I will hit the 80000 km extended warranty limit before they do said 'test'. Anyone who may have any advice please let me know your thoughts as I feel that they are trying to buy time until the problem becomes mine and not theirs. Thanks for listening.

01-25-2013, 07:39 PM	#3
OOLIE Drives: 2011 LS Join Date: Oct 2010 Location: FL Posts: 1,643	I would have them give you a written estimate of problem just safety sake if they haven't. It is before warranty so you are good you just want a record that it is especially the time frame they are giving. Don't understand 4-6 weeks in this day and age of FedEx and ups. __________________

01-25-2013, 10:25 PM	#7
montreal2010yellow Drives: 2 LT/RS YELLOW, AUTO., VIN NO. 602 Join Date: May 2010 Location: LAVAL (10 min. north of Montreal), CANADA Posts: 3,526 View My Garage	What are the mods you have done to the car like CAI. If not when I bought my Gen5 it had sone 11 500 Km on it but the car was stored for 5 months without any care. So without any Stabil, on injector went wrong and they had to replace it. __________________ T2 Facia, ACS TL1 Hood, ACS Winglets. G5CR CAI. Hotchsic Strut Brace and more...

01-26-2013, 07:05 AM	#9
MMC Drives: CGM 2SS/RS, 1987 & 2014 Silverado Join Date: Oct 2010 Location: Spencerport, NY Posts: 1,012	Take it to another dealer and see what they come up with. __________________

01-27-2013, 10:43 AM	#12
Blade Drives: 2016 Camaro 2SS BVM Join Date: Dec 2009 Location: Charlotte Posts: 4,689 View My Garage	Sounds like maybe a carbon deposit issue. __________________ Formerly owner of: 2012 2SS/RS Build Thread - Totaled by red light runner 2010 LT/RS Build Thread - Traded in for 2012 2SS 2007 Acura TSX 1992 Oldsmobile Achieva V6 1992 Mercury Sable

01-25-2013, 07:32 PM	#2
CamaroC-17 Formerly Camaroc5 Drives: 2010 Camaro LT/RS M6 Join Date: May 2010 Location: USA Posts: 1,647	Since the issue was brought to their attention prior to warranty running out they will cover it. I would make sure to get the service print out so you have proof if in the rare case they try to screw you with that Sent from my DROID RAZR using Tapatalk 2

01-25-2013, 07:47 PM	#4
Ventmaster Drives: 2017 1SS 6spd Join Date: Jan 2011 Location: Utah Posts: 3,024	Do you have the code or any way to read it (friend with a code reader or do any local auto parts/service centers offer offer to read them)? Is the car running badly or is it doing anything besides showing you a light? Have you made any modifications to the car? Your dealer is acting oddly- or is truly ill equipped to deal with service issues.

01-26-2013, 03:13 AM	#8
Bobthecarguy Drives: Black 2010 2LT RS Join Date: Oct 2011 Location: Chilliwack, BC Posts: 20	No mods done, no idea what the code is but I do have a brother that is a licensed mechanic at another shop. I'll see if he can get the code and do a printout, thx guys for all the advice.

01-27-2013, 03:11 PM	#13
jkchambless Austin LT Drives: 1LT - Airaid,JBA Axleback,VMax PTB Join Date: Jun 2009 Location: Austin, Texas Posts: 546	Didn't the dealer note the code on the SR form when you took it in? Give them another call....

01-28-2013, 06:15 PM	#14
Bobthecarguy Drives: Black 2010 2LT RS Join Date: Oct 2011 Location: Chilliwack, BC Posts: 20	Ok, got a copy of the original WO but it doesn't show the code or tests done. However I did get a handwritten note from the Service guy signed and dated with a reference to the WO# so I should be good and I had a friend find the code for me. Code is P2099 which seems to be a too rich problem according to what I have seen on the web. Car hasn't done anything wierd except it had a miss once at a stoplight, but only once and that's it.