08-22-2013, 05:27 PM | #15 |
Drives: 2015 SW 1LE BA NPP Recaros Join Date: Jan 2013
Location: lake mary FL
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Great thread to bad some of the dealers don't see it that way bottom line ya gotta pay to play
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08-23-2013, 07:58 AM | #16 |
Drives: 2000 Camaro SS Join Date: Feb 2010
Location: Louisville, Ky.
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Very true on both counts. Some service departments will try to push their customers around because they make more money charging you for the work than GM with reimburse them to do it under warranty. The law is the law though. You just have to decide if it is worth fighting over of just finding another dealership that treats their customers fairly.
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08-23-2013, 02:34 PM | #17 |
Drives: 2015 SW 1LE BA NPP Recaros Join Date: Jan 2013
Location: lake mary FL
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I do agree I had to travel 55mins to find a good chevy dealer I have one right here near my house like 5 mins but those guys were VERY RUDE worst dealer I EVER BEEN to was so bad my sales person called to say he was very sorry whats that telling you. I just don't get how these dealers treat people like POS and get away with it
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08-23-2013, 03:45 PM | #18 | |
Captain Gingerbeard
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Location: West Twin Cities, MN
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Quote:
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08-23-2013, 04:00 PM | #19 | |
Buick 455 Fan
Drives: 1970 Buick, 2012 1SS LS3 Join Date: Jun 2010
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Quote:
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08-26-2013, 08:17 AM | #20 |
Drives: 2000 Camaro SS Join Date: Feb 2010
Location: Louisville, Ky.
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08-26-2013, 08:24 AM | #21 |
Drives: ELLE-1 Join Date: Jul 2011
Location: Farmington ,mo
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good post
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08-27-2013, 10:13 AM | #22 |
Drives: 2000 Camaro SS Join Date: Feb 2010
Location: Louisville, Ky.
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08-28-2013, 05:35 AM | #23 |
Chase, you the man!
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08-28-2013, 11:18 AM | #24 |
Drives: Blue Ray 2SS Join Date: Jul 2013
Location: Elyria
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Great post Chase, you've explained it very well.
Paul |
08-28-2013, 06:42 PM | #25 |
Drives: 2015 SW 1LE BA NPP Recaros Join Date: Jan 2013
Location: lake mary FL
Posts: 904
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Yea know call the dealers and tell them see how ya make out then get back with us LMAO ! other then that great thread bottom line if I put a part in that screwed something up I will pay for it no problem but don't tell me my CAI caused my paint to fade.
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08-29-2013, 07:50 PM | #26 |
Drives: 2000 Camaro SS Join Date: Feb 2010
Location: Louisville, Ky.
Posts: 25,179
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Thanks!
That is exactly what the law says and the point on this thread. If your service department says otherwise you have a choice to make. Fight it, or go somewhere that treats their customers right. |
08-31-2013, 08:39 AM | #27 |
Drives: 2013 ZL1. Black on Black on Black Join Date: Aug 2013
Location: Madison, MS
Posts: 68
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This topic has been beat to death over the last few years. a few years back, I was really into tuning and modding my Corvettes (both LS3 and LS7). My local dealer was ok with modding and tuning and I was never denied a warranty claim. In fact my service advisor had replaced two other Z06's engines because of oil starvation during tracking events and these cars were heavily modified and tuned. APEX Chase is correct about the Magnuson Moss act. Im not sure if things have changed as I have been out of the game for about 3-4 years until I just bought my new ZL1 (I haven't modded and tuned yet)? But back then, I was using EFI Live for tuning and I will share what my tuner did and told me. The computers on the cars use a Checksum system with CVN's (Calibration Verification Numbers) When GM produces a car they have a certain CVN that is embedded into the computer in the car and into GM's systems. Each system has a part # and CVN #, and these all have to match what is on the website i provided below. What I was told is, As long as those CVN's matched, then GM could not detect a tune was ever put into your car as the CVN is all they look for. Here is the website to check your CVN's
calid.gm.com/ If you go back to dealer, put your stock tune back in and they should match up but you will need to more in depth tuning software of EFI live to verify the CVN's match. Some tuners (mine included) are able to modify the CVN's match GM's even on their aftermarket tune so when GM plugs into your car the CVN's match. If your CVN's match, GM will not be suspicious. There will be a date and time stamp that you accessed the computer but the CVN's will not change. I was told this is all the GM looks for and cannot identify an aftermarket tune if the CVN's match. Each time you go to the dealer for anything you need to be on the safe side and re download the stock tune into your tuner because if they plugged into the system for anything their system produces a new GM CVN. Not sure if this is the case or not, but it always seemed to work for me and my friends. I hope this helps and makes sense. let me know if you have any questions. |
09-03-2013, 06:12 AM | #28 |
Drives: camaro Join Date: May 2013
Location: Stony Brook,NY
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You are 100% correct. There is horrible customer service just about everywhere today. I would GLADLY pay a little bit more for being treated with respect, and knowing the vendor appreciates me. It's tough to find these days.
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