UPDATE: What would you do? - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Casperadub70 · 08-28-2013, 03:11 PM

Ok i just left the dealership. We brought it to the paint shop and they tryied to get the spots out with no luck. Confirmed its deff under the paint.
There are spots on both mirrors, passager side fender, behind both back wheels and in between the back tail lights.
I now have a service claim in with Chevy customer service. They are contacting the dealership today about it. I already told them i want a new car with a discount. Lets see if i get it.

CamaroBody · 08-28-2013, 04:13 PM

Quote:

Originally Posted by usnatclee

This is why when I buy a car, before I drive it off the lot I look at it front to back top to bottom inside and out to make sure nothing is wrong with the car. If there is I get it in writing that they will fix it or if they wont agree to that, I don't accept the car and will ask for a different one. Good luck to you. I hope it works out.

Quote:

Originally Posted by CamaroSkooter

That's what I was wondering.

OP, you didn't notice this when you took possession of the vehicle?

Why did the OP not mention whether or not he noticed this when he took delivery of the car? Do the spots darken over time or how did this flaw slip past so many inspectors?

Imagine how many other 2014s have the same flaw but are less noticeable because of a darker paint color.

This explains why so many were bayed after built.

hunter1660 · 08-28-2013, 04:17 PM

Me or you one is color blind

Casperadub70 · 08-28-2013, 04:45 PM

What does OP stand for?

TX_ED_SS · 08-28-2013, 04:48 PM

Original post.

Casperadub70 · 08-28-2013, 04:48 PM

Original poster. Found it.
When i picked it up it was pouring down outside. I took it home and wiped it down in the garage. Ive been working 12 hour shifts since then and dont drive it everyday. First time i washed it i noticed them. Last Saturday. Been in contact with the dealership since then about it.

CamaroSkooter · 08-28-2013, 04:49 PM

Quote:

Originally Posted by CamaroBody

Why did the OP not mention whether or not he noticed this when he took delivery of the car? Do the spots darken over time or how did this flaw slip past so many inspectors?

Imagine how many other 2014s have the same flaw but are less noticeable because of a darker paint color.

This explains why so many were bayed after built.

For all we know the liquid that made those spots could have been completely clear when it left the factory and only started darkening after it was exposed to prolonged sunlight. Who knows. Definitely a strange phenomenon that I have faith Chevrolet will correct.

Casperadub70 · 08-28-2013, 04:49 PM

I really hope its not on the other 2014s.

jcamo · 08-28-2013, 04:50 PM

A repaint is nothing like factory paint ..there is no way they would be repainting my car unless the where going to run it back through the factory paint line, and they can't do that . I'm a painter by trade and I do know the difference!

Chevrolet Customer Svc · 08-28-2013, 04:50 PM

Quote:

Originally Posted by Casperadub70

Ok i just left the dealership. We brought it to the paint shop and they tryied to get the spots out with no luck. Confirmed its deff under the paint.
There are spots on both mirrors, passager side fender, behind both back wheels and in between the back tail lights.
I now have a service claim in with Chevy customer service. They are contacting the dealership today about it. I already told them i want a new car with a discount. Lets see if i get it.

Casperadub70,

Glad to hear that it already sounds like you've opened a GM case regarding your current concerns. If you have any further questions, feel free to contact me and I will reference your case.

Sincerely,

William R.
Chevrolet Customer Care

Casperadub70 · 08-29-2013, 07:33 PM

Dealership, Chevy Customer service and the regional GM guy have all been in contact with each other. Tomorrow ill be getting a phone call with some more info and whats going to happen.
So far i told them i want a new Camaro with a discount.

Chevrolet Customer Svc · 08-29-2013, 09:02 PM

Quote:

Originally Posted by Casperadub70

Dealership, Chevy Customer service and the regional GM guy have all been in contact with each other. Tomorrow ill be getting a phone call with some more info and whats going to happen.
So far i told them i want a new Camaro with a discount.

I see,

Well I hope a satisfying outcome is decided from your case. Keep me up to date.

William R.
Chevrolet Customer Care

OldScoolCamaro · 08-29-2013, 09:11 PM

...some kind of contamination, if it's under the clear coat....I've never seen that spot pattern before....definetely something Chevy should look into.

MyIBMssRS · 08-29-2013, 09:17 PM

Quote:

Originally Posted by CamaroSkooter

And isn't the dealership supposed to perform a Pre-Delivery Inspection of the vehicle prior to the customer taking ownership?

How is it the dealership completely missed this during that process?

This is a weird situation. I hope they get this issue fixed to your liking. I honestly would not be happy with anything less than a replacement vehicle, given the number of panels this affects, and considering it was like this before you ever touched it.

That's what I was wondering. How was this not caught at the factory? When you watch those factory tour shows they lead you to believe there are human eyes checking out the cars as they come out of paint. How could they miss this, it looks horrible.

OP, they should give you another '14 with at least the same options at the same payment. Good luck.

08-28-2013, 03:11 PM	#29
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 939	Ok i just left the dealership. We brought it to the paint shop and they tryied to get the spots out with no luck. Confirmed its deff under the paint. There are spots on both mirrors, passager side fender, behind both back wheels and in between the back tail lights. I now have a service claim in with Chevy customer service. They are contacting the dealership today about it. I already told them i want a new car with a discount. Lets see if i get it. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

08-28-2013, 04:17 PM	#31
hunter1660 Drives: 2011ss/rs camaro Join Date: Sep 2011 Location: florida Posts: 1,261	Me or you one is color blind __________________ . OBX LTH,Rotofab,Magnuson Heartbeat.AEM wideband, HP Tuners

08-28-2013, 04:45 PM	#32
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 939	What does OP stand for? __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

08-28-2013, 04:48 PM	#33
TX_ED_SS Drives: 2010 2SS/RS Inferno Orange Join Date: Mar 2013 Location: San Antonio, TX Posts: 628	Original post. __________________ U.S. Army Retired

08-28-2013, 04:48 PM	#34
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 939	Original poster. Found it. When i picked it up it was pouring down outside. I took it home and wiped it down in the garage. Ive been working 12 hour shifts since then and dont drive it everyday. First time i washed it i noticed them. Last Saturday. Been in contact with the dealership since then about it. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

08-28-2013, 04:49 PM	#36
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 939	I really hope its not on the other 2014s. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

08-28-2013, 04:50 PM	#37
jcamo Drives: 2ss/rs/2013 camaro 1LE Join Date: Jul 2013 Location: missouri Posts: 107	A repaint is nothing like factory paint ..there is no way they would be repainting my car unless the where going to run it back through the factory paint line, and they can't do that . I'm a painter by trade and I do know the difference!

08-29-2013, 07:33 PM	#39
Casperadub70 Drives: 2014 1LE Camaro, 95 Z28 Camaro Join Date: Jun 2011 Location: America Posts: 939	Dealership, Chevy Customer service and the regional GM guy have all been in contact with each other. Tomorrow ill be getting a phone call with some more info and whats going to happen. So far i told them i want a new Camaro with a discount. __________________ 2014 1LE 2SS Camaro Recaro seats, Custom Cam, Kooks LT headers, CAI intake, Z/28 Spoiler, Z/28 Belly Pan, Z/28 Brake Air Ducts, Stainless Steel breaklines, BMR Toe Rods and Trailing Arms resulting in 482.49 RWHP

08-29-2013, 09:11 PM	#41
OldScoolCamaro Drives: Camaro's, always have, always will. Join Date: Oct 2010 Location: Home of the brave Posts: 4,851	...some kind of contamination, if it's under the clear coat....I've never seen that spot pattern before....definetely something Chevy should look into. __________________ In Scott We Trust...all others must show proof.