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10-30-2013, 01:30 PM
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#1 |
 Drives: 2013 1LS, 2013 Ram 1500 Join Date: Mar 2013
Location: Minneapolis, mn
Posts: 645
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can in for service.. PROBLEM dealer!!
So i take my car in for a problem..
there is a high pitch whine at 58 mph and about 2700rpm in 4th gear. why wont a dealer take something apart anymore? since they "cant" find the problem (aka their scann tool wont tell it to them). why wont they just change parts?? and they tell me no problem found... what do i do pick the car up and drop it off again when its still doing it? contact chevy? will they do anything? i had to do this once with ford and the dealer was kissing my a$$ after.. |
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10-30-2013, 01:59 PM
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#2 |
    
Drives: 2011 Camaro 2LT RS Convertible Join Date: Jul 2011
Location: USAREUR, CONUS/DOD-A, VA
Posts: 1,745
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I'm guessing they did take it for a test drive? If so and they heard the noise, they should address it if it's not normal. They're the ones who'd know. In the absence of them attempting to remedy the problem without a reasonable rationale as to the reason this noise occurs, I'd suggest you go to a different dealer if you have one close by.
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2011 Camaro 2LT RS Convertible
Summit White Black Leather 3 Pedals Build Date: 06/27/2011 Purchased: 07/30/2011 Title Received: 08/15/2011 1984 Camaro (3rd Gen.): Traded: 1987 "Meet the new boss. Same as the old boss." |
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10-30-2013, 02:03 PM
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#3 |
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Drives: 2013 1LS, 2013 Ram 1500 Join Date: Mar 2013
Location: Minneapolis, mn
Posts: 645
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yes they did test drive it and they CAN produce it also
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10-30-2013, 02:10 PM
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#4 | |
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Account Suspended
Drives: Camaro Join Date: Dec 2012
Location: US
Posts: 522
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10-30-2013, 02:23 PM
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#5 | |
      
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,327
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Hi baum,
I am sorry to hear about this. If you would like to private message us with your full contact information, VIN, mileage, and name of involved dealership, we can further look into the issue and contact the dealership. We can also schedule an appointment at a different dealership for a second opinion if you would like. Jessica Chevrolet Customer Care Quote:
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10-30-2013, 02:24 PM
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#6 |
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Drives: 2013 1LS, 2013 Ram 1500 Join Date: Mar 2013
Location: Minneapolis, mn
Posts: 645
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its a new car.. it shouldnt be making these types of noises it goes up and down with the rpm in that range that i stated above
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10-30-2013, 02:27 PM
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#7 | |
Drives: 99 ls1 miata Join Date: Jun 2013
Location: United States
Posts: 192
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10-30-2013, 02:31 PM
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#8 | |
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Drives: 2013 1LS, 2013 Ram 1500 Join Date: Mar 2013
Location: Minneapolis, mn
Posts: 645
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Quote:
IDK since most dealer mechanics are just parts changers now there is nothing they will do since they dont want to spend the time tracking it down |
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10-30-2013, 02:38 PM
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#9 |
 Drives: Soon to be 2SS Join Date: Oct 2013
Location: Midwest
Posts: 14
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Sounds like they are just trying to kick the "can" down the road.....
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10-30-2013, 03:55 PM
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#10 | |
 
Drives: 2011 IBM 1LT w white Rally Stripes Join Date: Aug 2012
Location: Dallas
Posts: 396
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10-30-2013, 04:29 PM
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#11 |
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MY SS is SOLD
Drives: AGM 2012 Camaro 2SS/RS L99 Join Date: Mar 2012
Location: Southwest Illinois
Posts: 1,838
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So they test drove it and heard the whine then said, "no problem found". So every car must make this noise, right? May want to go to a different dealer. I'm lucky that the dealer I deal with has a great service dept. Anytime one of my vehicles is making a noise that is shouldn't. I get the service advisor or a tech in the car while I drive, and make sure they hear what I am hearing, and make sure they agree that it is not normal and something is wrong. Then from there the problem is known and agreed on and will get fixed.
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CAI, Dynatech Headers, HF Cats, JRE Tuned, Corsa Cat Back, Strut Tower Brace.
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10-30-2013, 04:51 PM
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#12 | |
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Account Suspended
Drives: Camaro Join Date: Dec 2012
Location: US
Posts: 522
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10-30-2013, 05:12 PM
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#13 | ||
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Quote:
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Hope you get your "can" fixed.
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2013 1SS/RS Coupe L99, Stainless Power Works LT Headers, SCT X4 Custom Tune from RDP, CAI Inc. Air Intake w/ Apex Scoop, VMAX CNC Ported Throttle Body, Solo Axle-Back Exhaust w/ J-pipes, Apex Catch Can, Husky Splash Guards, Heritage Grille, 3D Carbon Rear Spoiler, Oracle Chrome Turn Signal Bulbs, GM Reverse Light Trim Billets, Gorilla Black Locking Lugs, Emblem Pros Retro SS Badges/Custom Retro SS Kickplates/Under-hood Bowtie, 35% window Tint, Nitto Motivo Tires (6-8-18)
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10-30-2013, 07:29 PM
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#14 |
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Drives: 2013 1LS, 2013 Ram 1500 Join Date: Mar 2013
Location: Minneapolis, mn
Posts: 645
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Jessica is involved. thats the reason i posted on here i knew one of the chevy customer service reps would see it and get the ball rolling.
Yes they test drove it with me. i drove got to the speed and pointed it out. they heard it and acknowledged it. This happens when your on the gas. you let go it goes away. you hit the gas again and it comes right back. the reason i use this dealer is convince its the closest to my house. They are a chevy/dodge/kia dealer. they did the same thing when i had a cel light on my old '11 durango. took that in once and they couldnt do anything a week later the light came back on and it took them 4 days and dropped the tranny but eventually it was fixed. |
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