never ever and i mean ever sign up for ONSTAR, UPDATED ON PG.3 - Page 4 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

NJBourne23 · 12-04-2013, 01:57 PM

Quote:

Originally Posted by Ringo64

If this happens to anyone, I would verify multiple times with the individual you speak to from OnStar that ALL services on your account have been cancelled/terminated and your credit card is removed from file. If that does not work, tell your CC company that there is a fraudulent charge on your account and if you have a good cc company they will take off the charge and go after the company responsible.

Watch what you say on the phone with the OnStar rep, make sure you clearly state you want everything cancelled and NEVER to be renewed. If it does you will do the above with your CC company.

That is what you call illegal and not possible. Unless you have a very stupid credit card company, in which you should go after both OnStar and the Credit Card company.

I'm only stating what was said in a past post. I never signed up for Onstar, I don't see a need. I mean there's always a chance of something happening and me not having a phone near by but i have AAA if i lock myself out of the car and if it were ever stolen, they would help locate it for the police anyway. If they didn't can't i sue because they have the ability to find it be chose not to, in a way aiding the thief

Mobyd · 12-04-2013, 03:20 PM

use giftcard type visa cards for these kind of deals

Frank in MD · 12-04-2013, 04:31 PM

Quote:

Originally Posted by NJBourne23

I never signed up for Onstar, I don't see a need. if it were ever stolen, they would help locate it for the police anyway. If they didn't can't i sue because they have the ability to find it be chose not to, in a way aiding the thief

Are you suggesting that a privately held company must offer you services that everyone else has to pay in order to get?

Yeah, good luck w/ that....

06_warrior · 12-04-2013, 06:12 PM

If you cancel OnStar and someone steals your car OnStar won't do a thing to help locate your stolen car.

KaBoom1701 · 12-04-2013, 06:32 PM

I've used this forum to contact OnStar employees and it worked.

Quit complaining and just use the PM system.

Never heard so many people complain about getting some free service..

OnStar is no different than any other auto payment plan, yes, they are a PITA. I'm not an OnStar fan boy but some of you need to chill out. lol

kevinw · 12-04-2013, 07:57 PM

i am old school when it comes to paying my bills. i dont do auto pay deduction for anything. i still write checks and mail. may be old school and a hassle, but i control my acct. and dont have to worry about debits not stopping on acct. when i try to cancel. i have had good expereicne with onstar and kept it on my 07 Envoy till this summer, when i let it lapse when i knew i was buying a new camaro. i like the remote link for phone.

DagoCountyGee · 12-04-2013, 08:17 PM

Didn't have any problems canceling mine or from my family's terrain. I also don't recall ever giving them my credit card info. They never asked for it.

el ess A · 12-04-2013, 08:24 PM

Quote:

Originally Posted by kevinw

i am old school when it comes to paying my bills. i dont do auto pay deduction for anything. i still write checks and mail. may be old school and a hassle, but i control my acct. and dont have to worry about debits not stopping on acct. when i try to cancel. i have had good expereicne with onstar and kept it on my 07 Envoy till this summer, when i let it lapse when i knew i was buying a new camaro. i like the remote link for phone.

The problem is that they keep you on continuous coverage (which you cannot undo for some damn reason) and will bill you AFTER you "think" your account has lapsed. You can fight to get it back, but it's a major PITA that shouldn't have to happen.

OnStar is ok. But their billing and accounting and website practices sucks eggs. Big time.

Fiftydriver · 12-04-2013, 10:04 PM

Sirius XM is just as bad!!!

onewaydave · 12-04-2013, 11:42 PM

Never had a problem with On star or XM!

1sicss · 12-05-2013, 11:07 AM

so I called onstar today and they promised the issue was takin care of ,but get this they said they couldn't refund on my card they had to send me a check . they said it was because my account was closed , well if it's closed and you can't refund on the card then how where you able to charge the card again. just more B.S. from another co. that puts greed in front of everything else, they just hope people don't look at their statements and can get away with it. do the math if 500k people get charged an extra month what does that add up to, so now they say the check will be here within 30 days , guess will wait and see but LESSON LEARNED

RubberChicken · 12-05-2013, 11:23 AM

Funny, I thought there was usually an OnStar rep named Jessica that monitored these threads. Would have been nice if they could have taken time out of their busy schedule to acknowledge a clear issue of customer satisfaction and taken steps to make it right.

But since they haven't and they have been giving so many people on here the runaround, I'll never let OnStar see a dime of my money.

Fiftydriver · 12-05-2013, 02:13 PM

Quote:

Originally Posted by onewaydave

Never had a problem with On star or XM!

Ever try to cancel either? That is usually when the problems start, not if you keep service all the time.

MMC · 12-05-2013, 02:24 PM

Quote:

Originally Posted by RubberChicken

Funny, I thought there was usually an OnStar rep named Jessica that monitored these threads. Would have been nice if they could have taken time out of their busy schedule to acknowledge a clear issue of customer satisfaction and taken steps to make it right.

But since they haven't and they have been giving so many people on here the runaround, I'll never let OnStar see a dime of my money.

See post #34 The rep was on here and offered to help.

12-04-2013, 03:20 PM	#44
Mobyd Drives: 2010 White 2SS/RS,01 F150 SuperCrew Join Date: Oct 2013 Location: Everett Wa Posts: 206	use giftcard type visa cards for these kind of deals __________________

12-04-2013, 06:12 PM	#46
06_warrior Drives: 2012 1SS LS3 M6 black on black :) Join Date: May 2012 Location: SD Posts: 1,342	If you cancel OnStar and someone steals your car OnStar won't do a thing to help locate your stolen car. __________________ 2006 - 46,000 Reliable miles

12-04-2013, 06:32 PM	#47
KaBoom1701 KaBoom1701 Drives: 13' ZL1 Red M6 Join Date: Dec 2012 Location: I.E. SoCal (Yucaipa) Posts: 8,631	I've used this forum to contact OnStar employees and it worked. Quit complaining and just use the PM system. Never heard so many people complain about getting some free service.. OnStar is no different than any other auto payment plan, yes, they are a PITA. I'm not an OnStar fan boy but some of you need to chill out. lol __________________ Mods: Roto-Fab Intake, WW Res. kit & Big Gulp Air Scoop, Elite Catch Can, ATI Super Damper & 18% OD Pulley, LF Idler pulley bracket, Metco CC breather, ID850 Injectors, Stainless Power Headers w/ ceramic coating, TR71X Spark Plugs, JMS Fuel Pump Booster, Bo White TB, Tuned by Ted @ Jannetty Racing, Ron Davis HX, D3 Reservoir, Pfadt 1" Springs, Moreno Camber Plates, ZL1 Addons Splitter guard washers, Tow Hook kit & rock guards, Hurst Shifter Billet Plus 6 Speed Short Shifter, ZL1 DRL lighting harness, ZL1 Recaro Seats.

12-04-2013, 10:04 PM	#51
Fiftydriver Drives: 2010 Camaro 2SSRS RJT L99 Join Date: Jun 2010 Location: Fort Shaw, Montana Posts: 1,242	Sirius XM is just as bad!!! __________________ Fiftydriver 2010 SSRS, RJTC, L99, Maggie 2300 SC, 3.4" pulley, Roto-Fab CAI, Dynatech Supermaxx LT headers, Dynatech High Flow cats, Corsa Cat back exhaust, Dual Elite Engineering catch can, MSD wires and Jannetty custom tune, JRE custom diff w/ posi mod, 3.91 LPE gears, Pfaht trailing arms, Pfaht trailing arm and Diff bushings, drop springs and sport sway bars front and back, Fesler dual guage pillar pod w/ AM Cobalt Boost and A/F guages. More to come!!

12-04-2013, 11:42 PM	#52
onewaydave Innocent Bystander Drives: 2013 ZL1 BRM/2002 35th SS/2009 GMC Join Date: Dec 2009 Location: Alaska Posts: 385 View My Garage	Never had a problem with On star or XM! __________________ Living on the RaGgEd EdGe!

12-04-2013, 07:57 PM	#48
kevinw Drives: 2013 Black 2 LT vert Join Date: Jul 2013 Location: kansas city Posts: 1,764	i am old school when it comes to paying my bills. i dont do auto pay deduction for anything. i still write checks and mail. may be old school and a hassle, but i control my acct. and dont have to worry about debits not stopping on acct. when i try to cancel. i have had good expereicne with onstar and kept it on my 07 Envoy till this summer, when i let it lapse when i knew i was buying a new camaro. i like the remote link for phone.

12-04-2013, 08:17 PM	#49
DagoCountyGee Drives: '15 SS Join Date: Sep 2012 Location: North County Posts: 1,233	Didn't have any problems canceling mine or from my family's terrain. I also don't recall ever giving them my credit card info. They never asked for it.

12-05-2013, 11:07 AM	#53
1sicss Drives: 2011 camaro 2ss/rs Join Date: Apr 2012 Location: stone's throw from lake erie in ohio Posts: 203 View My Garage	so I called onstar today and they promised the issue was takin care of ,but get this they said they couldn't refund on my card they had to send me a check . they said it was because my account was closed , well if it's closed and you can't refund on the card then how where you able to charge the card again. just more B.S. from another co. that puts greed in front of everything else, they just hope people don't look at their statements and can get away with it. do the math if 500k people get charged an extra month what does that add up to, so now they say the check will be here within 30 days , guess will wait and see but LESSON LEARNED __________________

12-05-2013, 11:23 AM	#54
RubberChicken Drives: 2011 IBM 1LT w white Rally Stripes Join Date: Aug 2012 Location: Dallas Posts: 396 View My Garage	Funny, I thought there was usually an OnStar rep named Jessica that monitored these threads. Would have been nice if they could have taken time out of their busy schedule to acknowledge a clear issue of customer satisfaction and taken steps to make it right. But since they haven't and they have been giving so many people on here the runaround, I'll never let OnStar see a dime of my money. __________________