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Old 08-17-2014, 12:27 PM   #1
abbas
 
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Drives: camaro 2013
Join Date: Apr 2014
Location: Iraq - basrah
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Need mylink touch screen

Hi

Can any one offer me touch screen for my camaro 2013 because is broken and i can't find it in my city.
So could u tell me the price of the touch screen only
And how much it cost to send it to me ( I'm in Iraq - basrah)

Thanx
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Old 08-18-2014, 09:11 PM   #2
JimE


 
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I believe you need to replace the entire radio. You will also then need the radio programmed to work in your car.
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Old 08-20-2014, 05:08 AM   #3
abbas
 
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Quote:
Originally Posted by JimE View Post
I believe you need to replace the entire radio. You will also then need the radio programmed to work in your car.
No its work just need to replase the outer tuche screen
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Old 08-20-2014, 09:38 AM   #4
Dega Man
 
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I think the mylink head unit is made by panasonic. I do not know if they will sell parts, but its definietly worth a try. If you do not want to replace the unit as JimE mentioned, you still might have to purchase the complete unit and use it for parts.
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Old 08-20-2014, 04:09 PM   #5
MaloCS
 
Drives: 2013 Hot Wheels Edition, 2SS Auto
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I just had this same exact issue. I was installing a bass knob for my amp and I inadvertently stabbed my touch screen with wire clippers. The result was a broken screen.

I spent a day trying to source a replacement without any luck. I then called my local dealer to order a replacement and was told that I needed not only the display but the trim bezel as well. The reason I couldn't replace just the display was because the display and trim bezel are permanently joined together at the time of assembly. The result was a cost of $800 to replace my broken display. OUCH!

Needless to say I was completely shocked that a $50 display would cost $800 to replace because I needed the trim bezel as well. I honestly didn't know what to do until the parts guy told me to ask the service manager if he could possibly warranty the part. I wasn't too confident about the part being warrantied because I was honest with the dealer about how it was broken. However, the service manager pursued the warranty claim and was able to get it approved. Whew! I really dodged a bullet on this situation.

I will forever take my Camaro to this dealer from now on. They really helped me out of a tough spot when they could have easily denied my claim due to my stupid error. The service manager thanked me for my honesty claiming he rarely encounters a claim like this where the customer doesn't lie about the cause. The fact I was honest about my bone headed mistake was a big reason why he pursued the claim for me. I am truly grateful for his efforts. This man saved my family $800 dollars,
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Old 08-20-2014, 07:33 PM   #6
JimE


 
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Quote:
Originally Posted by MaloCS View Post
I just had this same exact issue. I was installing a bass knob for my amp and I inadvertently stabbed my touch screen with wire clippers. The result was a broken screen.

I spent a day trying to source a replacement without any luck. I then called my local dealer to order a replacement and was told that I needed not only the display but the trim bezel as well. The reason I couldn't replace just the display was because the display and trim bezel are permanently joined together at the time of assembly. The result was a cost of $800 to replace my broken display. OUCH!

Needless to say I was completely shocked that a $50 display would cost $800 to replace because I needed the trim bezel as well. I honestly didn't know what to do until the parts guy told me to ask the service manager if he could possibly warranty the part. I wasn't too confident about the part being warrantied because I was honest with the dealer about how it was broken. However, the service manager pursued the warranty claim and was able to get it approved. Whew! I really dodged a bullet on this situation.

I will forever take my Camaro to this dealer from now on. They really helped me out of a tough spot when they could have easily denied my claim due to my stupid error. The service manager thanked me for my honesty claiming he rarely encounters a claim like this where the customer doesn't lie about the cause. The fact I was honest about my bone headed mistake was a big reason why he pursued the claim for me. I am truly grateful for his efforts. This man saved my family $800 dollars,
Good to know. Last I heard, the radio was only sold as a single unit.
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