eBay no refund, Paypal dispute

[01pewterz28]

Originally Posted by Steve@********

You'll likely get screwed on this. Hopefully not, but paypal and ebay are always skewed in favor of the customer. He probably blew it up and the easy way out is to say it doesn't work. This ensures he gets all his money back, which really bites. This is precisely why I quit carrying the metra dash kits and double din radios.

Yep trust me as a small business owner it's soo easy for a buyer to fraud the seller and keep the merchandise while the seller is out hundreds even thousands of dollars. It's sad but true "AS IS NO REFUNDS" mean nothing for Ebay or PayPal.

[2010SLVRBULIT]

Yup, you'll get the unit back after the buyer gets refunded(via tracking#s given). Same thing happened to me(as a seller), douchebag clearly dropped the item and broke it, and even after numerous info ebay/Paypal exchanges, I'm the one stuck w/ a now broken item.

[Storm T]

Paypal = Soup Nazi

[cadyshac]

Unfortunately you are probably scrrewed. Stick to the terms you sold it under and DO NOT agree to him returning it to you under any circumstances. Ebay will always find in the buyers favor, if you can, transfer the money out of your paypal account. If they force a refund on you then of course get your mylink back.

[Knockoutpie]

Damnit, you guys have me scared. What happens when I get this unit back and it's damaged physically? I sold it in perfect condition...

[shibbs]

Originally Posted by Knockoutpie

Damnit, you guys have me scared. What happens when I get this unit back and it's damaged physically? I sold it in perfect condition...

Then you open a claim against him.

It sucks. The dealership I work for has stopped selling on ebay via paypal for similar reasons.

[Knockoutpie]

Originally Posted by shibbs

Then you open a claim against him.

It sucks. The dealership I work for has stopped selling on ebay via paypal for similar reasons.

I contacted paypal, again 3rd or 4th time today, asked all my questions. They say they're going to require documentation from 3rd party people who have done the install to verify it's not working, next i'm going to request them to get documentation from the dealership to verify they reprogrammed it.

[magiaone]

The fact he waited 20 days is also a problem. I had a similar situation where the buyer waited 7days before saying that it was defective. He opened a case against me but they found it in my favor because who knows what he did with it during that time. Good luck and hold ur ground.

[Knockoutpie]

Originally Posted by magiaone

The fact he waited 20 days is also a problem. I had a similar situation where the buyer waited 7days before saying that it was defective. He opened a case against me but they found it in my favor because who knows what he did with it during that time. Good luck and hold ur ground.

I'm always going to state, the vehicle had 12000 miles when the unit was pulled, at the time it was still under warranty until removed, don't you think I would have had it replaced under warranty instead of selling a damaged item that was covered under a warranty?

[No Excuses]

PayPal always sides with the buyer during a eBay transaction. Ebay has the buyer protection program so a lot of scamming is done. Just happened to a friend of mine. Good luck.

[stoopid]

I had one of these situations which initially was found in favor of the idiot buyer, but when I got the item back it was flashed with bad (hacked) firmware. Took pics of the issues, then fixed it (flashed back to stock firmware), then resold it. Sold within a day. Delivered within 3, day 4 was left positive feedback. On day 5 I emailed paypal with this new evidence, was promptly refunded the amount they TOOK from me.

I reminded Paypal that they aren't judge and jury and next time I would sue them for taking what wasn't theirs. Doesn't sound like they heeded the warning.

[Knockoutpie]

I have forwarded this thread to PayPal for evidence, saying the Vin is married to the car and must be reprogrammed, purchase of after market parts is required for this too work, and if it ever were broken, then I would have replaced it under warranty, but now I cannot since I removed it from my vehicle. Anything I or you guys can do to help my case would be great. This unit wasn't made for the car he's putting it in, and it's his fault. He knew the challenge he was taking on, and is now accusing me of selling a bad unit. Gah, this is too frustrating.

[Knockoutpie]

I'm also not going to be editing threads due to changing the time stamp on it. I'm just scared seeing how it looks like the buyer always wins..

[Knockoutpie]

Here is a thread stating what must be purchased in order to get this item to work, notice how he says he must be reprogrammed and wires must be purchased for it to work, if it is not reprogrammed, then it will not work!