Worst dealership. "CHEVYLAND" - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

v6maro · 08-27-2015, 01:27 PM

So today I noticed that my fender was a little off. So I got to looking and noticed two dents and it not aligned correctly. Last week it was in the ship for a new bottom grille "someone backed into me" and I know it wasn't there before I took it in because I inspected the car VERY carefully. So I went up to chevyland and see what they did and what they could do because they are really friendly. Well I pull into the shop and show them the damage their machanic did to my car and instantly got shut down and walked away from. So then I go to the manager and speak to him and he says there's nothing they can do. I reminded them that I was planning on purchasing a brand new Tahoe and a brand new 4 door ss when I come back in town from a job. Still, they can't do anything. So they have lost a good valuable customer and I'm reporting them to the BBB. So if your in the shreveport bossier area. DO NOT go to chevyland.

Sorry. Just had to rant a little.

Sent from my SAMSUNG-SM-G925A using Tapatalk

v6maro · 08-27-2015, 01:28 PM

And no it didn't happen after I left because it's been sitting in the garage ever since and chevy is only about a quater of a mile down the street

Sent from my SAMSUNG-SM-G925A using Tapatalk

Coop1701 · 08-27-2015, 01:37 PM

Damn that really sucks Pal. I would have been livid. Did they deny any wrong doing?

v6maro · 08-27-2015, 02:01 PM

Yeah. They said it isn't there fault and that he didn't do anything with that fender. Witch is true with replacing a grille. But someone had to do something. Have they never heard the customer is always right ??

Sent from my SAMSUNG-SM-G925A using Tapatalk

Red2014SS · 08-27-2015, 02:08 PM

They damaged your car? Call the police and report them. Then call your insurance company. It will be handled.

graf101 · 08-27-2015, 02:24 PM

Yeah that is way off. Maybe they jacked it up around that area and caused it to come out a bit? I know the 4th gens were notorious for this.

el ess A · 08-27-2015, 02:30 PM

Problem is you signed for the work being completed and by doing so took the car as is. Likely you didn't inspect it before signing for it. Dealerships do this ALL the time. Here, sign this, now here's your keys. Only then do you get to see your car. Your car, you have a right to inspect before you sign it out into your responsibility.

Unfortunately, unless you can prove they did the damage, it's a he-said, she-said sort of situation since it has been a week.

Good luck anyway.

dantemcc · 08-27-2015, 02:31 PM

Not being a smart ass here, but why didnt you inspect the entire car before you left?

Tenring · 08-27-2015, 03:10 PM

Quote:

Originally Posted by dantemcc

Not being a smart ass here, but why didnt you inspect the entire car before you left?

My thoughts also

Taco Time · 08-27-2015, 03:57 PM

Quote:

Originally Posted by dantemcc

Not being a smart ass here, but why didnt you inspect the entire car before you left?

I had my trunk repainted several weeks back. I inspected my car before leaving it all looked fine. When I got home I found where they made a mistake. And mine was much more obvious than his.

Send the Chevy Cust Svc Rep on this forum a PM. They will open a case for you.

Caddyroger · 08-27-2015, 04:15 PM

Quote:

Originally Posted by v6maro

Yeah. They said it isn't there fault and that he didn't do anything with that fender. Witch is true with replacing a grille. But someone had to do something. Have they never heard the customer is always right ??

Sent from my SAMSUNG-SM-G925A using Tapatalk

Sorry I do not go for the the customer is always right. Not saying it you but customers will do any thing to get some thing they caused done for free.

v6maro · 08-27-2015, 04:45 PM

Quote:

Originally Posted by dantemcc

Not being a smart ass here, but why didnt you inspect the entire car before you left?

Because I wouldn't think they would touch anything else on the car. They've done plenty of work on my car including my rear bumper. Before I signed I inspected the grille closely, but not the whole car. I guess it's a learning experience.

Sent from my SAMSUNG-SM-G925A using Tapatalk

v6maro · 08-27-2015, 04:49 PM

Quote:

Originally Posted by Caddyroger

Sorry I do not go for the the customer is always right. Not saying it you but customers will do any thing to get some thing they caused done for free.

I could understand that. Besides the fact I've bought two vehicles from them for one. And for two, I use to work as a lube tech there so I know everybody Pretty good. And I've seen how shitty they do their work. Half the time when I get stuff done I will go back there, grab a chair and watch the whole process. It was a new manager I talked to though. Or else they probably would have fixed it.

Sent from my SAMSUNG-SM-G925A using Tapatalk

08-27-2015, 01:27 PM	#1
v6maro Drives: 2014 camaro Join Date: Jan 2015 Location: Shreveport Posts: 171	Worst dealership. "CHEVYLAND" So today I noticed that my fender was a little off. So I got to looking and noticed two dents and it not aligned correctly. Last week it was in the ship for a new bottom grille "someone backed into me" and I know it wasn't there before I took it in because I inspected the car VERY carefully. So I went up to chevyland and see what they did and what they could do because they are really friendly. Well I pull into the shop and show them the damage their machanic did to my car and instantly got shut down and walked away from. So then I go to the manager and speak to him and he says there's nothing they can do. I reminded them that I was planning on purchasing a brand new Tahoe and a brand new 4 door ss when I come back in town from a job. Still, they can't do anything. So they have lost a good valuable customer and I'm reporting them to the BBB. So if your in the shreveport bossier area. DO NOT go to chevyland. Sorry. Just had to rant a little. Sent from my SAMSUNG-SM-G925A using Tapatalk

08-27-2015, 01:37 PM	#3
Coop1701 Drives: 2014 Chevy Camaro SS Join Date: Oct 2014 Location: Spartanburg Posts: 453	Damn that really sucks Pal. I would have been livid. Did they deny any wrong doing? __________________ Number of people killed by wolves last year... Zero Number of people killed retrieving change from a Vending Machine.. Six

08-27-2015, 02:08 PM	#5
Red2014SS Drives: 2014 2SS/RS Camaro Join Date: Dec 2014 Location: Kentucky Posts: 2,420	They damaged your car? Call the police and report them. Then call your insurance company. It will be handled. __________________ 2014 2SS/RS, L99, SW LTH w/HF Cats, GMPP Ex. Z/28 CAI, FR41s in PVD Black Chrome, Recaros, Pfadt Sway 377hp, 383tq 12.739@110.44 MPH

08-27-2015, 02:30 PM	#7
el ess A Older Than Dirt Drives: 2010 & 2013 Camaros Join Date: Apr 2010 Location: Aiken, SC Posts: 4,686	Problem is you signed for the work being completed and by doing so took the car as is. Likely you didn't inspect it before signing for it. Dealerships do this ALL the time. Here, sign this, now here's your keys. Only then do you get to see your car. Your car, you have a right to inspect before you sign it out into your responsibility. Unfortunately, unless you can prove they did the damage, it's a he-said, she-said sort of situation since it has been a week. Good luck anyway. __________________ 2010 2SS TE, 1 of 822/2013 Camaro ZL1 vert, 1 of 54

08-27-2015, 01:28 PM	#2
v6maro Drives: 2014 camaro Join Date: Jan 2015 Location: Shreveport Posts: 171	And no it didn't happen after I left because it's been sitting in the garage ever since and chevy is only about a quater of a mile down the street Sent from my SAMSUNG-SM-G925A using Tapatalk

08-27-2015, 02:01 PM	#4
v6maro Drives: 2014 camaro Join Date: Jan 2015 Location: Shreveport Posts: 171	Yeah. They said it isn't there fault and that he didn't do anything with that fender. Witch is true with replacing a grille. But someone had to do something. Have they never heard the customer is always right ?? Sent from my SAMSUNG-SM-G925A using Tapatalk

08-27-2015, 02:24 PM	#6
graf101 Trouble_SM Drives: 17' Summit White ZL1 Join Date: Jan 2015 Location: Midlothian, TX Posts: 450	Yeah that is way off. Maybe they jacked it up around that area and caused it to come out a bit? I know the 4th gens were notorious for this.

08-27-2015, 02:31 PM	#8
dantemcc Drives: 2017 1SS 1LE Join Date: Dec 2014 Location: atlanta Posts: 1,069	Not being a smart ass here, but why didnt you inspect the entire car before you left?