Request for Camaro Underneath Photos

[War Eagle]

Originally Posted by syr74

Wow, the 2010 Mustang GT has had...literally....next to no quality issues. And yet, somehow, the 2010 Camaro is already a 'better built car'?
I understand you are unhappy with the issues on your GT500, but at the moment we frankly haven't even had time to see if Ford will fix these cars and now you claim that every Mustang is sub par to the new Camaro which, while nice, has had more than a few quality control issues in every trim level many of them more serious than the worst of these. Before you say so no, these issues shouldn't have happened in the first place, but they will happen to every car maker on every monetary level and all any manufacturer can really do is offer to make it right when these things do occur and minimize happenings like these as much as possible.
In all sincerity, and I'm not trying to slam you here, if I were Ford I would seriously prefer to offer to buy your car back and let you go somewhere else and buy another model. At this point I am almost convinced that there is literally nothing Ford could do to make you happy and, to be blunt, were I in their shoes I would think it a waste of my time to try.

You are way off base:

First of all I love the GT500 and the way it drives. All of the 2010 GT500 owners are willing to accept and live with the fact that our hoods will never fit perfectly (design problem). Those of us that have the paint flaws have accepted that as well. I don't have a problem with the mis matched GT vent trim ring in my car it is a minor problem being fixed.

I cannot and will not however accept that it is necessary to ship a $50,000 car with severe underside rust. These cars are not cheap daily drivers but cars we bought to show, enjoy and keep, not drive to death and trade in three years.

As far as the 2010 Camaro vs the 2010 GT, in my opinion the Camaro is more car for the money. They are both performance cars and the Camaro is a better performance car. Ford is addressing the performance gap in 2011 but we are not there yet.

I have always been the kind of person to appreciate other cars and respect when someone makes a better product. I own and drive nothing but Ford products, a F-150, a GT500 and a 2007 Lincoln MKX. However I am not a blind Ford fan that can't see clearly and bashes others cars simply because they are not Ford. The 2010 GT is not competitive with the new Camaro but that is just my opinion.

All we want is for Ford to fix the underside of our 2010 Shelby Gt500s to reflect the price and quality of the car. If you drive a V-6 or Gt Mustang and are happy with your rust then more power to you, just don't park in my driveway and leave rust stains.

Best Regards,

Steve

[Ranger 75]

Originally Posted by War Eagle

You are way off base:

First of all I love the GT500 and the way it drives. All of the 2010 GT500 owners are willing to accept and live with the fact that our hoods will never fit perfectly (design problem). Those of us that have the paint flaws have accepted that as well. I don't have a problem with the mis matched GT vent trim ring in my car it is a minor problem being fixed.

I cannot and will not however accept that it is necessary to ship a $50,000 car with severe underside rust. These cars are not cheap daily drivers but cars we bought to show, enjoy and keep, not drive to death and trade in three years.

As far as the 2010 Camaro vs the 2010 GT, in my opinion the Camaro is more car for the money. They are both performance cars and the Camaro is a better performance car. Ford is addressing the performance gap in 2011 but we are not there yet.

I have alwys been the kind of person to appreciate other cars and respect when someone make s a better product. I own and drive nothing but Ford products, a F-150, a GT500 and a 2007 Lincoln MKX. However I am not a blind Ford fan that can't see clearly and bashes others cars simply because they are not Ford. The 2010 GT is not competitive with the new Camaro but that is just my opinion.

All we want is for Ford to fix the underside of our 2010 Shelby Gt500s to reflect the price and quality of the car. If you drive a V-6 or Gt Mustang and are happy with your rust then more power to you, just don't park in my driveway and leave rust stains.

Best Regards,

Steve

I am with you War Eagle, I love all performance cars, the GT 500 is a great car, I just happen to own a SS Camaro. I would love to own both a GT 500 and my Camaro. You keep up the good fight and Ford will make it right!

[Hicompression]

I'm all for a clean mustang (own 2 myself) but damn...there's some picky Mustang owners out there. Oh noes...my axle tube is rusting! Surface rust on an axle tube? Now explain to me how that hurts anything? It would take literally hundreds of years for the pumpkin to rust out.

[All-Or-Nothing]

Originally Posted by Hicompression

I'm all for a clean mustang (own 2 myself) but damn...there's some picky Mustang owners out there. Oh noes...my axle tube is rusting! Surface rust on an axle tube? Now explain to me how that hurts anything? It would take literally hundreds of years for the pumpkin to rust out.

LMAO.......so true

[All-Or-Nothing]

Originally Posted by War Eagle

You are way off base:

First of all I love the GT500 and the way it drives. All of the 2010 GT500 owners are willing to accept and live with the fact that our hoods will never fit perfectly (design problem). Those of us that have the paint flaws have accepted that as well. I don't have a problem with the mis matched GT vent trim ring in my car it is a minor problem being fixed.

I cannot and will not however accept that it is necessary to ship a $50,000 car with severe underside rust. These cars are not cheap daily drivers but cars we bought to show, enjoy and keep, not drive to death and trade in three years.

As far as the 2010 Camaro vs the 2010 GT, in my opinion the Camaro is more car for the money. They are both performance cars and the Camaro is a better performance car. Ford is addressing the performance gap in 2011 but we are not there yet.

I have always been the kind of person to appreciate other cars and respect when someone makes a better product. I own and drive nothing but Ford products, a F-150, a GT500 and a 2007 Lincoln MKX. However I am not a blind Ford fan that can't see clearly and bashes others cars simply because they are not Ford. The 2010 GT is not competitive with the new Camaro but that is just my opinion.

All we want is for Ford to fix the underside of our 2010 Shelby Gt500s to reflect the price and quality of the car. If you drive a V-6 or Gt Mustang and are happy with your rust then more power to you, just don't park in my driveway and leave rust stains.

Best Regards,

Steve

I can understand your pain so don't think I'm riding you (no homo). Seems like something to take up with your dealer and Ford and not a bunch of Camaro owners.

Also I gues the thing to find out is if those parts were installed with surface rust or is that happening because of where they are being stored or shipped or something else.

[Nine Ball]

I took some good pics with a wide-angle lens for my catback installation article. Scroll down in the story and you will find a link to the installation gallery. Sucks to see all that rust on a new car! The 4th gen f-bodies were notorious for the non-painted axles rusting too, but not as badly as that pic shows.

http://www.planetlsx.com/tech/How_To...0_Camaro_SS/95

[War Eagle]

Originally Posted by All-Or-Nothing

I can understand your pain so don't think I'm riding you (no homo). Seems like something to take up with your dealer and Ford and not a bunch of Camaro owners.

Also I gues the thing to find out is if those parts were installed with surface rust or is that happening because of where they are being stored or shipped or something else.

We came on the Camaro site to get some pictures to send to Alan and some video to post on youtube.

Several GT500 owners have already been to Dealerships with their 2007 thru 2009 models with the problem, letters written and nothing done. Looks like the only way to get their attention is to make the difference between the 2010 camaro and Mustang very evident and public.

You may be interested to read these quotes from other Shelby owners:
.................................................. .................................................. .
QUOTE (shelby001 @ Sep 6 2009, 07:40 PM)
Ford a had huge display at Woodward on Mustang Alley & had a 2010 on its side & the first thing I noticed was the rear end & axles were painted. Not sure that this was for display or they finally listened to all the complaints & are finally painting them. These units are sent in from a suppler can`tbelieve it would cost more than $30.00 + to have them painted.
.................................................. .................................................. ...
I saw a picture of that display when the 2010 Mustangs were first introduced and had hopes that Ford finally listened and incorporated painted axles. My hopes were quickly dashed when I saw the underside of the first production cars. It was just a smoke screen. At least someone at Ford was ashamed of the rusty axle enough to paint it for marketing purposes.
.................................................. ................................................

Talk about false advertising and misrepresenting a product.

Best Regards

Steve

[syr74]

Originally Posted by War Eagle

You are way off base:

First of all I love the GT500 and the way it drives. All of the 2010 GT500 owners are willing to accept and live with the fact that our hoods will never fit perfectly (design problem). Those of us that have the paint flaws have accepted that as well. I don't have a problem with the mis matched GT vent trim ring in my car it is a minor problem being fixed.

I cannot and will not however accept that it is necessary to ship a $50,000 car with severe underside rust. These cars are not cheap daily drivers but cars we bought to show, enjoy and keep, not drive to death and trade in three years.

As far as the 2010 Camaro vs the 2010 GT, in my opinion the Camaro is more car for the money. They are both performance cars and the Camaro is a better performance car. Ford is addressing the performance gap in 2011 but we are not there yet.

I have always been the kind of person to appreciate other cars and respect when someone makes a better product. I own and drive nothing but Ford products, a F-150, a GT500 and a 2007 Lincoln MKX. However I am not a blind Ford fan that can't see clearly and bashes others cars simply because they are not Ford. The 2010 GT is not competitive with the new Camaro but that is just my opinion.

All we want is for Ford to fix the underside of our 2010 Shelby Gt500s to reflect the price and quality of the car. If you drive a V-6 or Gt Mustang and are happy with your rust then more power to you, just don't park in my driveway and leave rust stains.

Best Regards,

Steve

I never said these issues are or should be acceptable. In fact, I think Ford should fix every issue on your car and smile while they do it. The thought that you will have a permanently misaligned hood or flawed paint long term is absolutely unacceptable to me. But, the reality is that you do get what seem like ridiculous oversights to the general public on the most expensive of cars....I've seen it on makes that have entry level models that rival the price of a loaded Mustang GT.

That said, at this point you are over-reacting, and given the fact that I wouldn't be willing to accept the fixes that you say you would I would encourage you to think about that for a second. How many threads in this forum have you posted in regarding this issue now? Honestly, it looks like a smear campaign whether that is the intent or not. You have to do this the right way and give Ford some time.

Having been in the industry before I can tell you that the old saying holds true, you catch a lot more flies with honey than vinegar. A relatively patient, concerted effort organized by you cataloging the issues you and other GT500 owners have been having using their own words to convey the message, capped with a declaration of how much you love your cars, would get far more done far quicker than what you have done....I guarantee it.

The current powers that be at Ford want to hear about the issues you are having, and they want to address them...believe it. But as it is with everybody else how you do it matters. And I am telling you right now, having been involved with similar issues in the past, the way you addressed this does not come across in the manner I think you believe that it does.

Without your post above I would still be absolutely convinced that there is no making you happy. That said, whether or not you could be made happy would be a non-issue to me....I would fix your car...completely....either way were I making the call. Hopefully Ford acts in the same manner and I think that they will. Still, I might have handled this a lot differently than you have.

[War Eagle]

Quote
Also I guess the thing to find out is if those parts were installed with surface rust or is that happening because of where they are being stored or shipped or something else.[/QUOTE]

It is both, in some cases the rusty parts are assembled on to the car in an already heavily rusted condition. You can tell this because stickers and green and other colored marks are placed on top of the rust. The parts then rust while the cars sit outside waiting for shipment consolidation, in transit and at the Dealer. The rust you see on the special ordered cars happened from the factory and direct to the new owners with no sitting time at a Dealer.

Can you imagine building/restoring a car in your garage and grabbing rusted and corroded parts and bolting them on your car. Where is the pride in that.

Steve

[All-Or-Nothing]

Well I don't think a smear campaign will get you much. Documentation is the key.

[trm0002]

Originally Posted by All-Or-Nothing

Well I don't think a smear campaign will get you much. Documentation is the key.

Disagree. This guy has every right to complain, LOUDLY, about the situation at hand. I don't care if it's a Mustang, a Camaro, or a Ferrari- it's unacceptable. He came here for help and some of you are equating him to a whining crybaby- that's unacceptable also.

To War Eagle and the other Mustang owners- I hope the situation resolves itself to your satisfaction. Keep vocal and keep vigilant until it is. My .02

[calflan]

Let's all not forget, when Ford has issues, it's takes the pressure for a quality car off of Chevy and Chrysler and vice versa for Chevy and Chrysler. All the american manufacturers need to be building top grade cars to compete with each other and collectively against the import market that has taken so many american dollars. I know, I know, they're built here, but don't lose track of what all their collective profits support - import manufacturer home offices etc..

While our government spends to keep the american manufacturers going, we need to try to support them as well or end up selling our own futures right out from under ourselves. Can't really blame a guy who wants to spend on a quality car, just so he doesn't have to buy another car every 2 or 3 years. Alot of the imports can stand the test of time. Chevy, Ford and Chrysler need each other to be good, so the american market stays strong and the average guy that wants a long lasting car can buy american.

Fix it Ford and keep going ! I am a Camaro guy, but will never give a Mustang or Challenger guy crap for buying form one of the big 3.

The Shelby is a Bad A$$ car, it deserves better. What were you thinking Ford ?

[Mod4SS]

Originally Posted by War Eagle

...All of the 2010 GT500 owners are willing to accept and live with the fact that our hoods will never fit perfectly (design problem). Those of us that have the paint flaws have accepted that as well. I don't have a problem with the mis matched GT vent trim ring in my car it is a minor problem being fixed. I cannot and will not however accept that it is necessary to ship a $50,000 car with severe underside rust...

Steve... you have every right to voice your concerns whichever way will get the best results, so don't pay attention to the "naysayers".

[War Eagle]

Originally Posted by All-Or-Nothing

Well I don't think a smear campaign will get you much. Documentation is the key.

After we finish gathering all of our material and facts, this is what we will be asking for, and we believe it is reasonable.
.................................................. ...........................................
Since Ford "advertised/displayed" the new 2010 with a really nice detailed and painted bottom we want Ford to do a recall on all 2010 GT500s and give the current owners one of three choices:

1. Dissasemble, clean and paint the cars at the Dealerships
2. Reimburse owners who have already done the work (amount to be determined)
3. Pay a one time cash payment to allow the owners to do the work themselves or at another shop (amt. to be determined).
4. No buy backs involved

We would also like Ford to provide written information to new buyers that the bottom of the car has not been protected against corrosion and rust and that the vehicle will be rusted on delivery.That the deterioration may be accelerated in Coastal areas over time. The disclaimer and warning can be discontinued when the cars are finished at the factory.

Our request will be for 2010 GT500 cars only since that model is the one that was misrepresented. I am sorry but we probably can't help the 2007 thru 2009 boys.

Steve