Dry rotted Troffeo tires - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

timeoutdan · 08-03-2016, 04:14 PM

I just bought my Z/28 and noticed my tires have cracks in them. Took it to the dealer and they don't want to cover them under warranty. Has anybody else had this problem?

Stephen12ZL1 · 08-03-2016, 04:16 PM

yes...a few people have noted the dry rotted, cracked tires and have had them replaced under warranty. You will have to give the new car speech as in "I bought a brand new car and expect to have brand new tires...not cracked dry rotted ones!!!"

shadowhunter66 · 08-03-2016, 04:31 PM

Did you buy it new or used? I think that might be part of the reason if bought used.

ZapperZ · 08-03-2016, 04:32 PM

That stinks
Don't give in to the dealer.
They're trying to brush you off.
You can get a rep involved.
I have an extra set in the shop so I better use them up at the track...

BMR Sales · 08-03-2016, 05:13 PM

Don't take that as an answer!

Crushinator · 08-03-2016, 05:50 PM

Show them your tire warranty guide. That's BS if they won't honor the warranty on a brand new car.

frogwo · 08-03-2016, 06:39 PM

Purchased new 2015 Z28 from authorized Chevrolet dealer. Tires dry rot at time of delivery. Dealer replaced without problem under warranty.

timeoutdan · 08-03-2016, 06:43 PM

The car is new.

Crushinator · 08-03-2016, 07:16 PM

What was their reason for not wanting to cover them? It's a brand new car for Christs sake. Do they make it a habit of selling new cars with rotten tires? It's their fault the tires are shot. Had they stored the car properly, they'd be fine.

Fastduo · 08-03-2016, 08:32 PM

I purchased my car new from Stevenson Chevrolet in NC. Car delivered to Miami, FL. Found tires cracked, took to Lorenzo Bomnan Chevrolet in Dadeland area and they replaced them, no questions asked.
I would recommend you go to a different dealership and speak with the serviced manager. Also, if you read the addendum regarding the tires, it states that they cannot be subject to extreme cold. If the dealership left the car outside during cold weather, they are responsible for the damage.

http://www.chevrolet.com/content/dam...PREP_Final.pdf

Please note: Excessive tire wear is not covered under the vehicle warranty. Driving on wet roads, in heavy rain or through standing water with competition-oriented tires may cause hydroplaning and loss of control. This is a race tire and wear performance will be markedly different than most tires, not just reduced tire life. These tires will have significantly reduced tread life. The special tread pattern and compound will have decreased performance in cold climates, heavy rain and standing water. Competition-oriented performance tires have rubber compounds that lose flexibility and may develop cosmetic surface cracks in the tread area at temperatures below 20 degrees F (-7 degrees C). Always store Ultra-High performance summer tires indoors and at temperatures above 20 degrees F (-7 degrees C) when not in use. If the tires have been subjected to 20 degrees F (-7 degrees C) or less, let them warm up in a heated space to at least 50 degrees F (10 degrees C) for 24 hours or more before being installed or driving a vehicle on which they are installed. Do not apply heat or blow heated air directly on the tires. Always inspect the tires before use. Only use GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance and handling characteristics. The Z/28 uses a specific TPM sensor (the same sensor used on the ZL1 and 1LE). See the electronic parts catalog for ordering information. The Z/28 tires cannot be rotated and are corner-specific by design. Do not perform wheel alignment for tire wear.

Robbie1227 · 08-03-2016, 09:42 PM

I purchased my '15 Z28 with dry rotted tires.
I explained that I purchased the car for track use and the dealer sent me a brand new set, no charge!
It's a brand new car!!

L99CAMA2011 · 08-03-2016, 10:16 PM

Quote:

Originally Posted by timeoutdan

I just bought my Z/28 and noticed my tires have cracks in them. Took it to the dealer and they don't want to cover them under warranty. Has anybody else had this problem?

Beat the crap out of them for not wanting too warranty your tires.

shadowhunter66 · 08-03-2016, 10:46 PM

Quote:

Originally Posted by L99CAMA2011

Beat the crap out of them for not wanting too warranty your tires.

Beat the crap out of the service guys or the rotted tires? lol

timeoutdan · 08-03-2016, 10:49 PM

I'm going back and if they refuse to take care of the problem I'll go to a different dealer. Last resort call GM customer service.

08-03-2016, 04:14 PM	#1
timeoutdan Drives: 2015 Camaro Z/28 Join Date: Feb 2012 Location: Miami Posts: 122	Dry rotted Troffeo tires I just bought my Z/28 and noticed my tires have cracks in them. Took it to the dealer and they don't want to cover them under warranty. Has anybody else had this problem?

08-03-2016, 04:16 PM	#2
Stephen12ZL1 Drives: '21 ZLE A10 Join Date: May 2012 Location: Mechanicsville, VA Posts: 6,824	yes...a few people have noted the dry rotted, cracked tires and have had them replaced under warranty. You will have to give the new car speech as in "I bought a brand new car and expect to have brand new tires...not cracked dry rotted ones!!!" __________________ '21 ZLE A10 Wild Cherry PDR 2:00.78 VIR Full 10.68@131.69 1.68 60' '17 ZL1 A10 Mosaic Black PDR/Nav 2:03.08 VIR Full 11.003@129.2 1.75 (sold) '15 Z/28 #325 Black a/c & stereo. 2:10.1 VIR Full (sold) '12 ZL1 A6 Black 10.52@131 1.55 60' 2:13 VIR Full (sold)

08-03-2016, 05:50 PM	#6
Crushinator Drives: '15 Z/28 #783 Join Date: Aug 2015 Location: PA Posts: 456 View My Garage	Show them your tire warranty guide. That's BS if they won't honor the warranty on a brand new car. __________________ 2015 Z/28 A/C and audio

08-03-2016, 06:39 PM	#7
frogwo Drives: 2015 Z28 Join Date: Jan 2015 Location: SE Florrida Posts: 48	Dryrot Purchased new 2015 Z28 from authorized Chevrolet dealer. Tires dry rot at time of delivery. Dealer replaced without problem under warranty.

08-03-2016, 09:42 PM	#11
Robbie1227 Drives: 2015 Camaro Z28/2016 Jeep Sahara Join Date: Mar 2010 Location: South Florida Posts: 544	I purchased my '15 Z28 with dry rotted tires. I explained that I purchased the car for track use and the dealer sent me a brand new set, no charge! It's a brand new car!! Last edited by Robbie1227; 08-03-2016 at 10:52 PM.

08-03-2016, 04:31 PM	#3
shadowhunter66 Drives: 2017 Buick Enclave Join Date: Jul 2016 Location: Los Angeles, CA Posts: 33	Did you buy it new or used? I think that might be part of the reason if bought used.

08-03-2016, 04:32 PM	#4
ZapperZ Drives: 2018 ZL1 1LE 2022 GMC AT4 HD Join Date: Dec 2014 Location: Valparaiso,Indiana Posts: 297	That stinks Don't give in to the dealer. They're trying to brush you off. You can get a rep involved. I have an extra set in the shop so I better use them up at the track...

08-03-2016, 05:13 PM	#5
BMR Sales Drives: Race Car Join Date: Sep 2009 Location: Seffner, FL Posts: 6,226	Don't take that as an answer!

08-03-2016, 06:43 PM	#8
timeoutdan Drives: 2015 Camaro Z/28 Join Date: Feb 2012 Location: Miami Posts: 122	The car is new.

08-03-2016, 07:16 PM	#9
Crushinator Drives: '15 Z/28 #783 Join Date: Aug 2015 Location: PA Posts: 456 View My Garage	What was their reason for not wanting to cover them? It's a brand new car for Christs sake. Do they make it a habit of selling new cars with rotten tires? It's their fault the tires are shot. Had they stored the car properly, they'd be fine.

08-03-2016, 08:32 PM	#10
Fastduo Drives: 2015 Z28 Silver w/AC Join Date: Mar 2016 Location: Miami Posts: 50	I purchased my car new from Stevenson Chevrolet in NC. Car delivered to Miami, FL. Found tires cracked, took to Lorenzo Bomnan Chevrolet in Dadeland area and they replaced them, no questions asked. I would recommend you go to a different dealership and speak with the serviced manager. Also, if you read the addendum regarding the tires, it states that they cannot be subject to extreme cold. If the dealership left the car outside during cold weather, they are responsible for the damage. http://www.chevrolet.com/content/dam...PREP_Final.pdf Please note: Excessive tire wear is not covered under the vehicle warranty. Driving on wet roads, in heavy rain or through standing water with competition-oriented tires may cause hydroplaning and loss of control. This is a race tire and wear performance will be markedly different than most tires, not just reduced tire life. These tires will have significantly reduced tread life. The special tread pattern and compound will have decreased performance in cold climates, heavy rain and standing water. Competition-oriented performance tires have rubber compounds that lose flexibility and may develop cosmetic surface cracks in the tread area at temperatures below 20 degrees F (-7 degrees C). Always store Ultra-High performance summer tires indoors and at temperatures above 20 degrees F (-7 degrees C) when not in use. If the tires have been subjected to 20 degrees F (-7 degrees C) or less, let them warm up in a heated space to at least 50 degrees F (10 degrees C) for 24 hours or more before being installed or driving a vehicle on which they are installed. Do not apply heat or blow heated air directly on the tires. Always inspect the tires before use. Only use GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance and handling characteristics. The Z/28 uses a specific TPM sensor (the same sensor used on the ZL1 and 1LE). See the electronic parts catalog for ordering information. The Z/28 tires cannot be rotated and are corner-specific by design. Do not perform wheel alignment for tire wear.

08-03-2016, 10:49 PM	#14
timeoutdan Drives: 2015 Camaro Z/28 Join Date: Feb 2012 Location: Miami Posts: 122	I'm going back and if they refuse to take care of the problem I'll go to a different dealer. Last resort call GM customer service.