Front fascia paint mismatch - opinions needed - thanks

[D Day Dog]

Any idea as to whether or not the addition of another coat of clear would have made it appear any brighter per se?

[chandler]

Originally Posted by D Day Dog

Thanks man. One other thing they tried to tell me is the color difference wasn't really major and was due to the angle of the facia making it look off. I just glared at him and said, "really...?" I'm still waiting for my call from GM to see if they will authorize them to repaint the facia.

I understand "the angle theory" or perceived mismatch and it does play a factor in some applications. So use this theory, as you standing at the left corner of your car and see the noticeable difference in the nose...look around and see if you can see ANY off-color areas on you car. Look at the mirrors, they are at a very odd angle and yet they look color correct. The various angles on the hood...rear side fenders...gill area...nothing. Everything looks correct...except the nose...cuz the color is off. They will try to get out of spending a couple hundred dollars for warranty work and not look at the big picture of satisfying customers so that they come back for service work, accessories, vehicles for the rest of their family and referrals to their friends...business 101.

[D Day Dog]

Okay, so I got the call back from GM and based on what their learned from their phone call with the dealership they are not (at this time) going to repaint the front facia -- it's a known issue, blah blah blah. Apparently, the body shop at the dealership admits that the bumper is a different color than the rest of the car and are adamant that they did not paint the whole facia, just the bottom. Okay... fine... they did not paint the whole thing... good, whatever... I'll accept that -- so that means it came from the factory that way. Bottom line is its beyond acceptability. Surprisingly, no one at GM actually wants to see pics of it -- yet. It is still way off and under warranty... they will fix it or I will sue them, period.

[D Day Dog]

QUOTE=chandler;3397649]I understand "the angle theory" or perceived mismatch and it does play a factor in some applications. So use this theory, as you standing at the left corner of your car and see the noticeable difference in the nose...look around and see if you can see ANY off-color areas on you car. Look at the mirrors, they are at a very odd angle and yet they look color correct. The various angles on the hood...rear side fenders...gill area...nothing. Everything looks correct...except the nose...cuz the color is off. They will try to get out of spending a couple hundred dollars for warranty work and not look at the big picture of satisfying customers so that they come back for service work, accessories, vehicles for the rest of their family and referrals to their friends...business 101.[/QUOTE]


They tried to explain the angle theory more to the extent that the rear fenders also didn't appear to match. I told them B.S. Check this pic and tell me the rear fenders don't appear to match. The front facia is noticeably a different color in this pic as well, but the lighting in this pic doesn't show it as well as the previous ones. I wish someone at GM would be willing to at least take a gander at the pics and then tell me it's acceptable...

[rmpackers]

In your pic of the side angle, I hate to tell ya but it looks a lot like mine. I have an RJT and the front fascia is different color, more noticeable in certain light or angles. BUT, with that said in your top pic I thought you had a whole new color of blue on your car. In fact I had to look at your info because I thought your car was gray and blue!

[D Day Dog]

Originally Posted by rmpackers

In your pic of the side angle, I hate to tell ya but it looks a lot like mine. I have an RJT and the front fascia is different color, more noticeable in certain light or angles. BUT, with that said in your top pic I thought you had a whole new color of blue on your car. In fact I had to look at your info because I thought your car was gray and blue!

Mines pretty bad... If they don't fix it, I'm going to sue them, period. "It's a known issue"... FOAD GM, it wasn't a "known issue" to me when I signed on the bottom line and the car was covered in snow. I swear to God that the front fascia paint match better than this before I brought it it to get the scratches fixed underneath it... I'm looking for initial pics right after I bought the car, but so far they aren't showing the front end well enough.

[chandler]

Wow...that is very disappointing. Sorry to hear about the BS that you are getting. I suppect that your dealer does not have any other IBMs on their lot to compare to?

[WI-MO B/W]

i had a similar issue with my 2010 in Summit White. The nose was noticably different than the fenders and hood. The dealer was NOT able to resolve by repainting just the nose. They insisted on blending the hood, fenders, and nose. I chose to have the nose changed to black as to NOT break the factory paint on the fenders and hood. Good Luck!!!

[D Day Dog]

No more IBMs on the lot - rare color now with the problems gettng the paint match. I too was told they could "blend" it, but I've talked to other body shops who claim they can take the initial color code and change it to match better. I will not agree to "blend" it - that's for sure.

Thanks for the imput people. This is the best place to get some feedback...

[montreal2010yellow]

I think there's a way to prove your point. I think that if they repainted the facia they might not have painted the inside section correctly. It's very easy to take the facia off the car and compare the internal paint with the external. Any repaint will have some marks like fumes or mispaint in the inside of the facia because the painter does'nt put much attention for the inside. GM robots does'nt have any missmatches, I was there and saw how it works.

There's a member here that works for GM and takes care of those issues with dealers, I don't remember his member name, maybe someone else can help track him!
Any body shop will take it off, about 15 screws and plastic rivets and take a lot of pictures with good lighting.

[Dragon Tats]

I've painted cars for years. First off the color is Definatly WAY off. They would have only put color over the damaged area and then clear coated the complete bumper but that being said clear coat is.......clear not something that is going to affect the color that drastically. Secondly when the talk about angles of paint they are talking about the "flop" of the paint and they way the metallic lay you might notice a color difference between say a hood and the front fender going from a flat angle where the sunlight hits it a certain way to the fender which is slightly more angled. But not from the top of the fender to bumper or the side fender to bumper....same angles. Solution tint the paint to MATCH the color and repaint the complete bumper don't just go with the color out of the can spray a couple test panels.

[D Day Dog]

Originally Posted by Dragon Tats

I've painted cars for years. First off the color is Definatly WAY off. They would have only put color over the damaged area and then clear coated the complete bumper but that being said clear coat is.......clear not something that is going to affect the color that drastically. Secondly when the talk about angles of paint they are talking about the "flop" of the paint and they way the metallic lay you might notice a color difference between say a hood and the front fender going from a flat angle where the sunlight hits it a certain way to the fender which is slightly more angled. But not from the top of the fender to bumper or the side fender to bumper....same angles. Solution tint the paint to MATCH the color and repaint the complete bumper don't just go with the color out of the can spray a couple test panels.

That is exactly what they told me they did: "We only painted the damaged area on the bottom, clear coated the whole bumper, buffed it out and put it back on". When I noticed the difference in the color and brought it back to the body shop to complain, they tried to tell me the only fix would be to blend it with the hood and the front quarter panels. I don't want them touching the rest of the car, period. I've talked to a couple other painters and they basically suggested the same thing you did, mix it, spray a sample, and continue until the paint matches -- then spray the whole bumper to match -- done. Is that too much too frickin' ask? -- or maybe it's just way too many more hours of work for them than GM would allow assuming GM agrees to fix it? ...hmm, I didn't think of that one until now.

[Godon Hutchinson]

Dragon Tats is right about the paint flop, wheather it flops to light or dark at differant light angles. when i had my rear deck lid repaint due to chips under the spoiler they had to repaint it do to not having the exact paint match.so when the rest of the car flopped to the light side the truck flopped to the dark side. here are some pic of the front of my IBM showing what it should look like. yours is clearly not even close to the same color

[D Day Dog]

Originally Posted by Godon Hutchinson

Dragon Tats is right about the paint flop, wheather it flops to light or dark at differant light angles. when i had my rear deck lid repaint due to chips under the spoiler they had to repaint it do to not having the exact paint match.so when the rest of the car flopped to the light side the truck flopped to the dark side. here are some pic of the front of my IBM showing what it should look like. yours is clearly not even close to the same color

Now yours looks great. That's what I want. And if they can match it to yours, they can match it to mine. Thanks for the pics and imput.

Dog