All order status requests in here (up to status 3800). List of Order Status Codes.

[JoeP@TeamBeckyD]

Originally Posted by porterusaf

Hey Becky, long time watcher, not much of a poster in this forum... but got a few questions for you like everyone else does.

I've got some family in the MI/OH area looking at order Convertibles coming up here shortly and they absolutely hate dealing with bad dealers, looks like I may point them your way... Would you be able to work with someone in the Columbus OH and/or Grand Rapids MI area?

Also I've got a truck being built up that way right now, mind filling me in if I have a TPW? PNSXHQ

Thanks!

Your truck 3400 status TPW 4/4
I'd be happy to take care of your family and
no problem with Grand Rapids or Columbus

[edhjohnb]

Originally Posted by BeckyD@RodgersChevrolet

I was probably too harsh when I said "lazy" and should have used your term "uneducated". You are 100% correct with that term. Some people have made this a career and will take the time to understand how things work. There's no clear cut way to determine who's a good salesperson. You are actually a salespersons dream to have everything in order and ready to go. Perhaps a call to the sales manager with your frustrations may get you the info you are looking for.

Good luck to you and hopefully the car is in your hands soon

Hi Becky,

Since I'm the one that originally asked you the question I completely agree with your use of the term "lazy." In my case (not the individual who responded to your post) I am dealing with the Fleet Manager at my dealership, who obviously considers this a career and is a professional. But he explained to me that his efforts to track a car in the past have always ended up in him getting inaccurate information, so he doesn't really try it anymore.

On the other hand, you have been unbelievably responsive and helpful. We're all in the same boat...anxious to get our new "babies." But I was hoping for a little more information because I have someone who wants to buy my current car and is a little put off by the lack of information I can give him regarding when my new car will arrive.

I would call my dealer again and ask if he could provide me with a rail car number (or anything) that would help me track the car on its way to the dealership, but I already know his answer would be "no."

So again, I just want to thank you for the service and the information you provide, all with a positive attitude, and let you know how much you're appreciated!!!

JB

[jstein]

Are you able to check an equinox tpw for me? Order Number: PNQB6G.

Thank you!
John

[JoeP@TeamBeckyD]

Originally Posted by Pinky

Becky - I know you can't track anything past 3800. Just looking for some insight. I've been at (4300) since 3/14/11. My dealer won't tell me anything except "hopefully it will be here by the end of the month".

order # PMDF76

The convertibles are probably still going through some
QC, although faster than what they were. It's frustrating,
I know, but hang in there. If your dealer is checking for you
that's probably the best. I wish I could tell you something
different.....

[JoeP@TeamBeckyD]

Originally Posted by edhjohnb

Hi Becky,

Since I'm the one that originally asked you the question I completely agree with your use of the term "lazy." In my case (not the individual who responded to your post) I am dealing with the Fleet Manager at my dealership, who obviously considers this a career and is a professional. But he explained to me that his efforts to track a car in the past have always ended up in him getting inaccurate information, so he doesn't really try it anymore.

On the other hand, you have been unbelievably responsive and helpful. We're all in the same boat...anxious to get our new "babies." But I was hoping for a little more information because I have someone who wants to buy my current car and is a little put off by the lack of information I can give him regarding when my new car will arrive.

I would call my dealer again and ask if he could provide me with a rail car number (or anything) that would help me track the car on its way to the dealership, but I already know his answer would be "no."

So again, I just want to thank you for the service and the information you provide, all with a positive attitude, and let you know how much you're appreciated!!!

JB

Thanks JB, I wish I could get everyone the answers they are looking for, but there's only so much info I get at this point. In the future, I'm supposed to be able to get the shipping status', so that might be helpful. If you could convince him to get the railcar info, there is a # you can call to trace it. Let him know he won't be responsible and it may keep you from pestering him
I wish you luck and hope it gets to you soon!

[JoeP@TeamBeckyD]

Originally Posted by jstein

Are you able to check an equinox tpw for me? Order Number: PNQB6G.

Thank you!
John

No problem John, I can check any GM vehicle.

3400 status TPW 3/28 Congrats

[Ph4r]

Hi Becky,

Does it look like I am bayed or shipped?

PMNKKS.

[Ricky]

Hi Becky please Give Me A Update. #PNBK65 one More Time. Thanks Ricky!!

[JoeP@TeamBeckyD]

Originally Posted by Ph4r

Hi Becky,

Does it look like I am bayed or shipped?

PMNKKS.

:(Unfortnately, I can't go past the build
status at this time. You may want to
contact your dealer and have them call
the GM Dealer Business Center to update
your shipping status.

[JoeP@TeamBeckyD]

Originally Posted by Ricky

Hi Becky please Give Me A Update. #PNBK65 one More Time. Thanks Ricky!!

3000 status TPW 4/18

Now get over and start the TPW 4/18
thread or join in if it's already started!!

[Vert2SS]

Hello Becky, My Dealer said that he had a dealer allocation last week and was submitting my order for production. I still don't see any status change..........can you pleeeeaaaase give me some good news on this #........... PNSMXS

Thank You, Vert2ss

[JoeP@TeamBeckyD]

Originally Posted by Vert2SS

Hello Becky, My Dealer said that he had a dealer allocation last week and was submitting my order for production. I still don't see any status change..........can you pleeeeaaaase give me some good news on this #........... PNSMXS

Thank You, Vert2ss

I see a BIG change

2000 status - stayed tuned for a TPW in
about 10 days or so Congrats

[Vert2SS]

Originally Posted by BeckyD@RodgersChevrolet

I see a BIG change

2000 status - stayed tuned for a TPW in
about 10 days or so Congrats

Thank You so much Becky..........That is GREAT news!!!!!

[JoeP@TeamBeckyD]

Originally Posted by Vert2SS

Thank You so much Becky..........That is GREAT news!!!!!