AACstyle P13W LED

[c_LoW29]

$30 to fix something they sold that had issues from the start? sounds like a rip off to me.

[Support@OracleLights.com]

Originally Posted by c_LoW29

$30 to fix something they sold that had issues from the start? sounds like a rip off to me.

Please read post #13:
I know a lot of you are frustrated right now about the P13W bulbs not lasting as long as they should. We have been taking defective bulbs and testing them to see if there was any fault when we built the lights and nothing appears to be wrong with the bulbs themselves.
What we think is going on is the Pulse Width Modulated (PWM) Signal is sending fluctuating output voltage/currents to the P13W bulbs when they are set on "Auto" mode and because of this fluctuation the lifespan of the bulbs is being drastically shortened.
The P13W bulbs we sell for the DRL replacements for the RS equipped models are the same exact bulb we use for our 5202 LED replacement bulbs for the Non-RS equipped vehicles. The only difference in the back housing of the bulb that is different due to the difference in connectors for the two different models. We have seen a very small percentage of 5202 LED bulbs being returned, which further solidifies our assumption that the PWM signal that is being sent to the DRL bulbs from the factory harness is the leading factor to the problem customers are experiencing with the P13W bulbs.
In Non-RS equipped vehicles, since the Fog lights are actually Fog Lights, the circuit being fed to the replacement 5202 LED bulbs is actually a 12V non-modulated source which does not cause any interference with the operation of the 5202 LED bulbs.
We are working on a solution for you because we do not want any of you to be frustrated with our products. Right now we have an Advanced MECP and an electrical engineer working with us to get the problem rectified.

[Support@OracleLights.com]

^ 08-17-2010, 01:02 PM^

[The Stig]

Originally Posted by TaylorRyanSS

But the plasmas do not match the headlights. They have more of a blueish tint and the p13w bulbs match perfectly.

Then you can tap into the side markers, and use a diode so that they don't get the voltage flux.

If you don't like them just ask for a refund. All I'm saying. Now this is not pointing at anyone in particular or any company, but rather something that I have begun to see more and more on the forum. As soon as one person has a problem with a product, everyone begins posting about how they have the same problem. People are complaining just for the sake of complaining.

Like with AAC's p13w bulbs. They acknowledge that their is a problem, but they didn't know about the problem until it started to occur. So not their fault. The product was popular so they didn't want to discontinue it. They tell you how to fix it, it only takes 5 minutes. If you don't think you should have to fix something because it should be perfect from the factory, then fine. Return them, AAC will refund your money without question.

Instead people choose to post about how crappy their products are, and how its unfair that they have to keep returning them and getting new ones. Really, your complaining about a lifetime warranty? If you are tired of having to ship the bulbs back, or you're tired of having to deal with them then that's fine. Return them and stop posting about how unfair it is that you are being sold a "crappy" product that has a lifetime warranty when you control whether to keep playing the "uninstall, ship to AAC, install news ones, etc" game

[cjwa20]

I was looking at some of the AAC light set ups but this thread has made me nervous. I think I will wait until the issues are settled. I understand that they will take them back an exchange them it's
Ore about doing the work two times

[GB EB]

I wouldn't exactly say "NO" problems with the plasmas:


However, great customer service honoring the warranty with a full refund.
Thank you for that.