Warranty voided due to mods.

[Orange5thGen]

What was the cost of the repair? 180.00-250.00? He lost more money and respect trading it away. No way I would trade my Camaro for a Ford Period!

[Hemlawk]

mods will cause engine damage if not applied right. He should have known better. Now he's going to mod a 5.0 and think Ford wont void his warranty? Pfft!!!
Tell the guy good job on dumping $3k into his SS and losing it...

[67motorcat]

Not ALL dealerships would have done this to the OP.

Some ARE cool depending on what work needs to be done,as it is clearly not the Tune that caused the oil leak
I would have went somewhere else.

Been covered before,Iknow,but that dealership sucks.

I know lots of people that have had powertrain warranty work done with Mods and a TUNE by our local Dealerships.
Not on everything but definatly would surprise you.

You know why,because they know you will be back to spend your Money with them on other things

[rocketman 12]

Originally Posted by John Deere Boy

No sympathy here. 5 years isn't very long to have to wait for a warranty to run out.

Same here. My theory is spend money to make the car LOOK the way I want while I have the warranty, after its up, all bets are off. LOL.

[Hemlawk]

Originally Posted by rocketman 12

Same here. My theory is spend money to make the car LOOK the way I want while I have the warranty, after its up, all bets are off. LOL.

waiting for my warranty to naturally void as well. 36000 miles? Give me 2 years, I can wait.

[daveagogo1]

I think his biggest issue was that they wouldn't cover the leaking gasket. I would question this myself for two reasons. First if after 36k miles this wouldn't be covered under the power train warranty. So by that reasoning alone then it would not be covered in the first 36k miles under the power train warranty but, the bumper to bumper just like the radio or something else. Even if they did void his power train it should not have affected this part.

From speaking to him he wasn't really mad that due to his tune he lost power train warranty. More upset that the leak wasn't covered either. Then again maybe he was just wanting to unload the SS anyways. I do see his point though on the gasket.

[Number 3]

Originally Posted by 67motorcat

Not ALL dealerships would have done this to the OP.

Some ARE cool depending on what work needs to be done,as it is clearly not the Tune that caused the oil leak
I would have went somewhere else.

Been covered before,Iknow,but that dealership sucks.

I know lots of people that have had powertrain warranty work done with Mods and a TUNE by our local Dealerships.
Not on everything but definatly would surprise you.

You know why,because they know you will be back to spend your Money with them on other things

The issue is that in order to get paid for PT Warranty, the dealer is obligated to send a copy of the calibration file to GM for the review.

Now I can't say this particular repair code required that or not, but many dealers don't want to get in the position of not getting paid for a repair.

Remember, the dealer has rules to follow in order to be paid by GM. In fact, for some period of time (might be the first year) the dealer has to send all parts back to GM.

And not suggesting that this happens or to what degree or how often, but any dealer could use GM money to fix anything and everything on a car just for their own good will. You can be pretty generous when you are spending someone elses money.

How about this, lets say we have a bad dealer and you bring your car in for a rattle. "sorry Mr. Camaro owner, while we were looking at the rattle we discovered you need new seats. So we'll gladly take car of that while you are here." With no checks, every dealer could do one un needed repair on your car while you bring it in simply to make money. And you would be simply saying, "wow, I didn't even know I needed new seats". But GM would be paying through the nose for unnecessary repairs.

So the dealers have to go through some hurdles to get paid for warranty work and as you can imagine, powertrain repairs can be the most expensive and have the tallest hurdles.

And by the way, going somewhere else wouldn't work. As the calibration file was sent to GM, the damage, so to speak, was done. It's in the permanent record.

And as for the tune not causing the leak, that's an opinion. Can you verify the all the parameters, temperatures, pressures etc. the new calibration subjected the engine too? No you can't.

GM spends millions upon millions testing powertrains and the vehicles they go in. They are tested in hottest and coldest temperatures you will ever see anywhere in the world. And under these conditions, the engine will start, run, and provide excellent drivability meeting emissions and FE regulations providing you with trouble free ownership experience. And when you have a problem, GM will gladly make the repair as well as they can to make sure your ownership experience exceeds your expectations.

But when you completely change the opperating conditions to which that vehicle and it's engine was tested to, and you do this willingly, then you have to accept there are consequences for this.

The GM warranty clearly states that the guy selling you the tune is responsible. Yet no one holds them accountable. Not sure why. They made the new "part". Not GM.

[Russell James]

"The GM warranty clearly states that the guy selling you the tune is responsible. "

What page of the GM warranty book is that on?

May want to read the FTC's published opinion of the M/M act. And also take a peak at the actual warranty book. The FTC has stated auto manufacturers cannot void or deny warranty coverage unless the aftermarket modification is the direct cause of the failure. Which by no coincidence is exactly what the actual warranty book that comes with the car says.

In the section on "What is not covered" - damage caused by... alteration/modification is not covered.

To say (assume) that a calibration caused an oil leak is speculation and highest probability of bullshit. The LS engines have had oil leak problems at the pan and rear main since day one over a decade ago. What's more likely - one more leaker like countless have had the exact same problem... or a mysteriously screwed up calibration that is somehow causing and oil leak. Oh yeah? Prove it.

Crock of shit and piss poor customer treatment of the enthusiasts that buy your products.

[bthomp01]

Originally Posted by Number 3

How about this, lets say we have a bad dealer and you bring your car in for a rattle. "sorry Mr. Camaro owner, while we were looking at the rattle we discovered you need new seats. So we'll gladly take car of that while you are here." With no checks, every dealer could do one un needed repair on your car while you bring it in simply to make money. And you would be simply saying, "wow, I didn't even know I needed new seats". But GM would be paying through the nose for unnecessary repairs.

That happens all the time as it is. I had a rattle from the exhaust tips making contact with the GFX... so they replaced the entire exhaust. It really doesn't make any difference to me and now I know that it's one piece, but seriously? All they had to do was cut the tips off and replace them.

[xXSilencerXx]

Originally Posted by SicSix6

This is widely spoken about on every forum all over the internet. It isnt a suprise that tampeing with the factory tune voids the warrenty....

As I have said in the past many times, research mods before you do them..... Use the forum tools search or even google.

+1 It's just common sense that if you start modifying a vehicle you are running the risk of voiding the warranty.

I called my dealer before I did any of my mods and asked them if it would void the warranty.

[Russell James]

From the FTC's website:

"Will using 'aftermarket' parts void my warranty?
No.The FTC says the manufacturer or dealer must show that the aftermarket equipment caused the need for repairs before denying warranty coverage. "

http://www.ftc.gov/bcp/edu/pubs/cons...ts/alt192.shtm

If someone violates the law in dealing with you - sue them.

[NavyDood]

Originally Posted by 67motorcat

Not ALL dealerships would have done this to the OP.

Some ARE cool depending on what work needs to be done,as it is clearly not the Tune that caused the oil leak
I would have went somewhere else.

Been covered before,Iknow,but that dealership sucks.

I know lots of people that have had powertrain warranty work done with Mods and a TUNE by our local Dealerships.
Not on everything but definatly would surprise you.

You know why,because they know you will be back to spend your Money with them on other things

This is so true. Some dealers are Richard heads and others are way more lenient because they have common sense knowledge and techs that know what mods will and won't have an effect on. If your car goes in to one dealer and GM denies warranty work, your car is flagged in big GM's database. Taking it to another dealer isn't going to do a single freaking thing for you.

Originally Posted by TRR

Sorry, but they can tell if there has been any changes done to the ECM and still void your warranty.

TRR

Exactly. If you change the operating parameters that GM has set with a tune and then go back to the stock tune, I guarantee there is a 100% chance that footprints are left behind in the ECM. This has happened over and over again in the diesel truck world. Big Corporate of any company knows how to dig deep into the ECM/ECU and tell on you.

Originally Posted by Number 3

The issue is that in order to get paid for PT Warranty, the dealer is obligated to send a copy of the calibration file to GM for the review.

Now I can't say this particular repair code required that or not, but many dealers don't want to get in the position of not getting paid for a repair.

Remember, the dealer has rules to follow in order to be paid by GM. In fact, for some period of time (might be the first year) the dealer has to send all parts back to GM.

And not suggesting that this happens or to what degree or how often, but any dealer could use GM money to fix anything and everything on a car just for their own good will. You can be pretty generous when you are spending someone elses money.

How about this, lets say we have a bad dealer and you bring your car in for a rattle. "sorry Mr. Camaro owner, while we were looking at the rattle we discovered you need new seats. So we'll gladly take car of that while you are here." With no checks, every dealer could do one un needed repair on your car while you bring it in simply to make money. And you would be simply saying, "wow, I didn't even know I needed new seats". But GM would be paying through the nose for unnecessary repairs.

So the dealers have to go through some hurdles to get paid for warranty work and as you can imagine, powertrain repairs can be the most expensive and have the tallest hurdles.

And by the way, going somewhere else wouldn't work. As the calibration file was sent to GM, the damage, so to speak, was done. It's in the permanent record.

And as for the tune not causing the leak, that's an opinion. Can you verify the all the parameters, temperatures, pressures etc. the new calibration subjected the engine too? No you can't.

GM spends millions upon millions testing powertrains and the vehicles they go in. They are tested in hottest and coldest temperatures you will ever see anywhere in the world. And under these conditions, the engine will start, run, and provide excellent drivability meeting emissions and FE regulations providing you with trouble free ownership experience. And when you have a problem, GM will gladly make the repair as well as they can to make sure your ownership experience exceeds your expectations.

But when you completely change the opperating conditions to which that vehicle and it's engine was tested to, and you do this willingly, then you have to accept there are consequences for this.

The GM warranty clearly states that the guy selling you the tune is responsible. Yet no one holds them accountable. Not sure why. They made the new "part". Not GM.

Thank you. Great wording.

Originally Posted by Russell James

"The GM warranty clearly states that the guy selling you the tune is responsible. "

What page of the GM warranty book is that on?

May want to read the FTC's published opinion of the M/M act. And also take a peak at the actual warranty book. The FTC has stated auto manufacturers cannot void or deny warranty coverage unless the aftermarket modification is the direct cause of the failure. Which by no coincidence is exactly what the actual warranty book that comes with the car says.

In the section on "What is not covered" - damage caused by... alteration/modification is not covered.

To say (assume) that a calibration caused an oil leak is speculation and highest probability of bullshit. The LS engines have had oil leak problems at the pan and rear main since day one over a decade ago. What's more likely - one more leaker like countless have had the exact same problem... or a mysteriously screwed up calibration that is somehow causing and oil leak. Oh yeah? Prove it.

Crock of shit and piss poor customer treatment of the enthusiasts that buy your products.

Magnuson Moss Act blah blah blah blah. The Magnuson Moss Act is worth as much as the 35 year old paper it was written on. Go waving that around and say the word lawyer and see how far that gets you. The dealers will take that as a legal action and not talk to you anymore, only through lawyers.

[GEEo]

Correct me if I'm wrong, I thought that the Dealer or the Company has to prove that the mods caused the problem to void the warranty?

Here's a link to explain what I'm talking about

http://www.gettorq.com/store/blog/pe...void-warranty/

[TDC#2]

Originally Posted by stieger

They probably didn't even check. Personally, I put the stock tune back on the car when I go to the dealership. Just as a precaution, because you never know if they are going to check your ECM. This proves it too