And Another Car Crash...

[The_Stache]

Originally Posted by radz282003

No offense, but this makes no sense. How are you to know what is going on with your repairs? The shop is supposed to be there to know what your expectations are and do their utmost to fulfill them with working with the insurance companies. I couldn't agree with the insurance company all the time, but, I did make sure my customer knew everything that was going on and involved them as much as they wanted to be, and made sure they knew I was working for THEM not the insurance company; I think this gets forgotten by many shops. Maybe you mean not to argue with your shop (because, to me, it sounds like they aren't too willing to work for you) and I agree in that case - I'd find another shop.

Oh I didn't mean to lead down the path that you shouldn't talk or be involved with the auto shop. Just that its possible. My advice would be to be involved every step of the way, but its not necessary. "Technically" the shop should communicate the situation to the insurance adjuster and then the adjuster should call YOU and get authorization on what to do (remember you pay your premiums for this service).

[GTAHVIT]

Originally Posted by diarmadhi

Then I hate to tell ya but your insurance sucks... with state farm or country wide this is not true...

State farm gives accident forgiveness (1 accident in 10 years with you at fault) with no rate hike... I could have 5 accidents this year.. but if none are my fault my rate never changes.

With state farm yes you would have to submit a claim but it would not count against your rate/policy. With country wide you don't even have to submit a claim to get them working on the other insurance company.

Fair enough,

But, just to be clear, It will only count as a claim if they don't get 100% reimbursed. If it got 90% covered then I'd have a 10% claim which probably wouldn't change my rates any... I don't pretend to be an expert.

The more I go through this the more I realize

Originally Posted by GatorBlue371

...the people who drew up the rules are playing with loaded dice.

[lalometalik]

Originally Posted by gtahvit

The more I go through this the more I realize

wheres the humanity?

[radz28]

Originally Posted by diarmadhi

Oh I didn't mean to lead down the path that you shouldn't talk or be involved with the auto shop. Just that its possible. My advice would be to be involved every step of the way, but its not necessary. "Technically" the shop should communicate the situation to the insurance adjuster and then the adjuster should call YOU and get authorization on what to do (remember you pay your premiums for this service).

Sorry dude if I came off thinking otherwise. I read your post a few times and by the last time I was thinking you probably meant what you just posted. My bad Sorry

Originally Posted by lalometalik

wheres the humanity?

I have no love whatsoever for any insurance company. I love my company, and have never been put wrong in the two claims I have had, but I don't loose sleep if they have to pay a little more for a good repair and that's what the goal should be, not to save a penny...

[Mr Twisty]

Confused yet?

Are you still in a rental? Ins. paying for it?

[GTAHVIT]

Originally Posted by MisterCamaro69

Confused yet?

Are you still in a rental? Ins. paying for it?

Yes, I got a rental and they are Liberty Mutual is paying for it......

And of course I'm not confused. I've got it all figured out...

There will be a test tomorrow....

[GTAHVIT]

Update, I'm very happy with the new repair shop, They've already gone back to the ins Co. with ammendments to the repair and sent back some of the LKQ parts because they weren't satifactory.

So, all in all things are going well.

Now, the bad news. I won't get my car back until early January..... YiPEE :(

Note: When getting into a car crash try not to do it around the holidays....

[radz28]

Originally Posted by gtahvit

Update, I'm very happy with the new repair shop, They've already gone back to the ins Co. with ammendments to the repair and sent back some of the LKQ parts because they weren't satifactory.

So, all in all things are going well.

Now, the bad news. I won't get my car back until early January..... YiPEE :(

Note: When getting into a car crash try not to do it around the holidays....

See what happens? j/k

Good to hear those parts were garbage and they sent in a supplement. The saga will continue but at least you have the car in a shop that makes you feel happy about the whole deal (well, relatively). Good thing you have a rental. I'm glad things are starting to work out. How are you and the occupants (I'm sorry - I forget if you had others in the car when the accident happened)?

[GTAHVIT]

Originally Posted by radz282003

See what happens? j/k

Good to hear those parts were garbage and they sent in a supplement. The saga will continue but at least you have the car in a shop that makes you feel happy about the whole deal (well, relatively). Good thing you have a rental. I'm glad things are starting to work out. How are you and the occupants (I'm sorry - I forget if you had others in the car when the accident happened)?

Everyone is fine, My boss and I were going to luch when it happened. We were both a little stiff over the next couple days but, nothing more then that.

I was surprised at how sore I was from just a little fender bender... I've been healthy and active my whole life so I concider myself to be in good shape for a 35 year old... I felt like I hand been through a tough day at the gym for the next couple days... I wasn't ready for that...

Originally Posted by aston70

Get the extra insurance and drive that rental like you stole it.

I've been running the cobalt pretty hard... But, I have to say it is a total base model. I was surprised you can still buy a car with manual doors and windows... I know, I know. Silly spoiled American

[The_Stache]

Yep holidays suck for car repair... Mines still in the shop (was promised yesterday...) and response is hopefully it will be done by friday....

[GTAHVIT]

Well,

I still don't have my car..... I will be getting a diminished value claim and reimbursed for the time off I've had to take to work all this out.

The Good: The repair center has done a great job. They made sent LKQ parts back and added stuff to the original assessment that was missed. Currently they are waiting for an upper control arm. Then alignment and hopefully my car back this week...

The bad: Liberty mutual has cancelled my rental a total of 4 times, The Adjuster won't return my calls, And has yet to reimburse me for the rental charges I've paid as a result of them prematurely cancelling my rental.

I'm not happy so much...

[The_Stache]

Wow still dealing with this... amazing.... Yea I'd be pissed at liberty mutual.

Keep at it...

[camaro5]

Originally Posted by gtahvit

Well,

I still don't have my car..... I will be getting a diminished value claim and reimbursed for the time off I've had to take to work all this out.

The Good: The repair center has done a great job. They made sent LKQ parts back and added stuff to the original assessment that was missed. Currently they are waiting for an upper control arm. Then alignment and hopefully my car back this week...

The bad: Liberty mutual has cancelled my rental a total of 4 times, The Adjuster won't return my calls, And has yet to reimburse me for the rental charges I've paid as a result of them prematurely cancelling my rental.

I'm not happy so much...

I like the good news. I good body shop is hard to find. Long after the insurance bs is gone, you'll have a car that looks good.

Those ins. companies can really work you over. Shouldn't be much longer.

[GTAHVIT]

Thanks guys. I hope I can get the car this week...

Then I have to haggle with the insurance company... YaaaaaY