Serious ZL1 Defects - Page 18 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

kbar4782 · 07-26-2012, 04:24 PM

This sucks man. I hope they eventually get it taken care of for you.

*Mr. Wyndham* · 07-26-2012, 04:26 PM

Quote:

Originally Posted by CAM ZL1

No word yet, I am only an hour or two North of Detroit so I would assume tomorrow. The Service Manager left it untouched so whoever needs to look at it can see it as is. Unfortunately that also means it's no farther to repaired until the engineers do arrive. I haven't had my car over a weekend in a month though so I should be used to it right.

Don't assume anything....but keep on the dealer...

This stinks...I sure hope it gets resolved soon.

Trevorw24 · 07-26-2012, 04:32 PM

So they aren't buying you a new '13?

BIGBLKZL1 · 07-26-2012, 04:33 PM

Should be getting close to Lemonville soon!!!

CAM ZL1 · 07-26-2012, 04:38 PM

Quote:

Originally Posted by Trevorw24

So they aren't buying you a new '13?

Yes, they have authorized a buyback, but it's more of a swap. I retain the 2012 until a replacement 2013 is built and delivered, which they said they are expediting as much as possible. Doesn't make the fact that I have a ZL1 titled in my name and have had it out of commission for as much as I have any better though.

Rob07002 · 07-26-2012, 04:45 PM

Quote:

Originally Posted by CAM ZL1

No word yet, I am only an hour or two North of Detroit so I would assume tomorrow. The Service Manager left it untouched so whoever needs to look at it can see it as is. Unfortunately that also means it's no farther to repaired until the engineers do arrive. I haven't had my car over a weekend in a month though so I should be used to it right.

The least they could do is absorb a payment or 2 due to down time.

*Mr. Wyndham* · 07-26-2012, 04:53 PM

Quote:

Originally Posted by CAM ZL1

Yes, they have authorized a buyback, but it's more of a swap. I retain the 2012 until a replacement 2013 is built and delivered, which they said they are expediting as much as possible. Doesn't make the fact that I have a ZL1 titled in my name and have had it out of commission for as much as I have any better though.

That's good to know. I didn't read that they were buying it back. At least from that angle, you're being taken care of.

HDRDTD · 07-26-2012, 09:03 PM

Any chance at all that is oil coming from the PCV valve at high rpm's that a catch can might be able to capture?

Just a noobs WAG.

Taser Deployed · 07-26-2012, 09:10 PM

Glad to hear they are going to replace the car. I would be worried to drive it hard once it was "fixed" in fear of breaking something. Sucks that you are paying a note and not enjoying the car.

gooser43 · 07-26-2012, 11:02 PM

Most, if not all of you guys are nuts!!!!

Chevrolet Customer Svc · 07-27-2012, 08:06 AM

Quote:

Originally Posted by CAM ZL1

Yesterday the service department completed the re-assembly, and performed a more extensive test drive.

I drove it for several hours and sure enough more oil coming from the same relative area as before.

Fourth attempt now and finally GM is sending some engineers to oversee the issue.

I apologize for the inconveniences you are experiencing with your Camaro. If you would like me to look further into this issue for you, I can set up a case with GM customer service. I need your first and last name, address, phone number, VIN, mileage and involved dealership.

I look forward to your correspondence!

Brandon
Chevrolet Customer Service

Dr Jkel · 07-27-2012, 09:57 AM

Cam....It is a good thing that they are going to buy it back from you and allow you to keep the one you have till the new one gets here.....Just too bad they can not fix the one you have.

I do applaud GM/Chevy for stepping up and taking the bull by the horns...all they can really do is replace your car and it seems they are doing that.....I am sure that this is an isolated incident and I am also sure GM wants to know as bad as you what is wrong with the car.

Hopefully soon your new car will be here.

CAM ZL1 · 07-27-2012, 10:49 AM

Quote:

Originally Posted by Chevrolet Customer Svc

I apologize for the inconveniences you are experiencing with your Camaro. If you would like me to look further into this issue for you, I can set up a case with GM customer service. I need your first and last name, address, phone number, VIN, mileage and involved dealership.

I look forward to your correspondence!

Brandon
Chevrolet Customer Service

I already have a case open with GM Customer Service, and have made numerous contacts with Level 3 and 4 Representatives. You can refer to my previous posts. I appreciate your concern.

Blueclyde · 07-27-2012, 11:20 AM

Total bummer. I suspect some serious learnings will be made from this case. Unfortnately at you inconvenience. Sorry for the troubles but sounds like it is being resolved properly.

07-26-2012, 04:32 PM	#241
Trevorw24 Black Ma6ic Drives: 2011 Camaro LS M6 Join Date: Dec 2010 Location: Los Angeles, CA Posts: 1,471	So they aren't buying you a new '13? __________________ DT Headers l MRT v2 l Injen SRI l Hurst STS l Resonators Delete l Lowered 1.25'' l 35% Tint l Black Bowties l Tinted Tail Lights l AAC lighting l Debadged

07-26-2012, 04:24 PM	#239
kbar4782 Drives: 2012 ZL1, 00016 Join Date: Jan 2012 Location: Whitesville, NY Posts: 265	This sucks man. I hope they eventually get it taken care of for you.

07-26-2012, 04:33 PM	#242
BIGBLKZL1 Drives: '12 ZL1/M6 Join Date: Jun 2012 Location: Las Vegas Posts: 149	Should be getting close to Lemonville soon!!!

07-26-2012, 09:03 PM	#246
HDRDTD Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011 Location: Trenton, Michigan Posts: 7,047	Any chance at all that is oil coming from the PCV valve at high rpm's that a catch can might be able to capture? Just a noobs WAG.

07-26-2012, 09:10 PM	#247
Taser Deployed Drives: 2012 Blk ZL1 Join Date: Dec 2011 Location: Baton Rouge, LA Posts: 938	Glad to hear they are going to replace the car. I would be worried to drive it hard once it was "fixed" in fear of breaking something. Sucks that you are paying a note and not enjoying the car.

07-26-2012, 11:02 PM	#248
gooser43 Drives: 84 Silverado/12 ZL1 Join Date: May 2011 Location: Kerrville Posts: 29	Most, if not all of you guys are nuts!!!!

07-27-2012, 09:57 AM	#250
Dr Jkel and MR. HYDE Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009 Location: Oxford, Alabama Posts: 4,375	Cam....It is a good thing that they are going to buy it back from you and allow you to keep the one you have till the new one gets here.....Just too bad they can not fix the one you have. I do applaud GM/Chevy for stepping up and taking the bull by the horns...all they can really do is replace your car and it seems they are doing that.....I am sure that this is an isolated incident and I am also sure GM wants to know as bad as you what is wrong with the car. Hopefully soon your new car will be here.

07-27-2012, 11:20 AM	#252
Blueclyde Drives: 2023 ZLE Join Date: Jun 2009 Location: Detroit Posts: 1,717	Total bummer. I suspect some serious learnings will be made from this case. Unfortnately at you inconvenience. Sorry for the troubles but sounds like it is being resolved properly.