Texas-speed - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Smoky10 · 03-19-2011, 12:15 PM

Does anyone know what's going on with Texas-speed lately? I e-mailed them about 5 days ago telling them that I was ready to purchase a cam package, but that I had a few more questions before I pull the trigger. I e-mailed Matt a little over a week ago, two days after I e-mailed him all I got was I'm going to be out of the office please e-mail/contact another sales person or call us. (I would call but I'm currently in Afghanistan and getting to use the phone isn't as easy as I would like). So after I recieve the message from Matt, I PM'd Jason on this site with a and explained that I e-mailed Matt and what I had gotten in return, and if he could answer my questions so I could go ahead and purchase the package. That was over 3 days ago and still no response, so yesterday I e-mail one of there other salesmen, and still no response. Just trying to find out if I need to go some where else. I've never really had this much trouble getting a company to take my money. Guess I just wanted to vent, and sorry for the long post.

Brandon

steeleshark2 · 03-19-2011, 12:25 PM

Quote:

Originally Posted by Smoky10

Does anyone know what's going on with Texas-speed lately? I e-mailed them about 5 days ago telling them that I was ready to purchase a cam packange, but that I had a few more questions before I pull the trigger. I e-mailed Matt a little over a week ago, two days after I e-mailed him all I got was I'm going to be out of the office please e-mail/contact another sales person or call us. (I would call but I'm currently in Afghanistan and getting to use the phone isn't as easy as I would like). So after I recieve the message from Matt, I PM'd Jason on this site with a and explained that I e-mailed Matt and what I had gotten in return, and if he could answer my questions so I could go ahead and purchase the package. That was over 3 days ago and still no response, so yesterday I e-mail one of there other salesmen, and still no response. Just trying to find out if I need to go some where else. I've never really had this much trouble getting a company to take my money. Guess I just wanted to vent, and sorry for the long post.

Brandon

Brandon, I did not have much luck with email either. I got them on the phone at an instance though? I understand you cannot get to a phone that often. I can give them a call and ask your questions if you like, just email me.

Smoky10 · 03-19-2011, 12:26 PM

Alright I'll forward you the last e-mail I sent to Matt, if you don't mind asking questions.

steeleshark2 · 03-19-2011, 01:09 PM

Got it!!

Smoky10 · 03-19-2011, 03:03 PM

Thanks...

1Camaro2SS · 03-21-2011, 08:24 PM

If they don't know how to do email I don't want them tuning my car. They don't seem professional. When I dealt with Speedinc, Larry replied instantly to all my email if not from the office from his iphone, even on weekends. You should find a shop that is more high tech then that. This is not the 70's, its 2011 for crying outloud.

cam- · 03-21-2011, 08:42 PM

Shops that are hard to reach are usually swamped. Shops that answer every ring/ding/buzz at a moments notice are usually dead slow. Not nec a reflection on their quality necessarily but Im just saying...

Texas Speed is a big place with a lot of sales and low prices so... Something to consider. Patriot Performance or SDparts are similar give them a try

1Camaro2SS · 03-21-2011, 08:49 PM

Quote:

Originally Posted by cam-

Shops that are hard to reach are usually swamped. Shops that answer every ring/ding/buzz at a moments notice are usually dead slow. Not nec a reflection on their quality necessarily but Im just saying...

Texas Speed is a big place with a lot of sales and low prices so... Something to consider. Patriot Performance or SDparts are similar give them a try

Thats BS! Speedinc is the top shop for Chevy cars in the Chicago area and are always swamped. They are well managed and organized. A shop that is too busy to answer your questions also forget a wrench inside your engine because they are sloppy all around. I understand that a busy shop can not accomodate you in their schedule for some time but doesn't mean they should ignore customer questions. Its not like your emailing the mechanic while he is working on someone elses car and can't reply.

cam- · 03-21-2011, 09:02 PM

Quote:

Originally Posted by 1Camaro2SS

Thats BS! Speedinc is the top shop for Chevy cars in the Chicago area and are always swamped. They are well managed and organized. A shop that is too busy to answer your questions also forget a wrench inside your engine because they are sloppy all around. I understand that a busy shop can not accomodate you in their schedule for some time but doesn't mean they should ignore customer questions. Its not like your emailing the mechanic while he is working on someone elses car and can't reply.

Go easy there pyle no need to lose your jelly donut I never said anything about slow and reflection of bad quality. Every shops have slow days and ALL shops if they are swamped are hard to reach. If Speed Inc fielded 10,000 emails per day and 2000 phone calls Im sure youd have a HELL of a time reaching them too.

Just saying busy and not responsive doesnt nec mean the shop sells or produces poor quality stuff is all. Try calling MAST... Good luck reaching them yet they ARE the guys in all out performance parts for LS engines right now.

Alain · 03-21-2011, 09:08 PM

I wouldn't let them touch my car if i were you. it's a sign of how things run over there, sloppy. take your car and your money somewhere else my man.

1Camaro2SS · 03-21-2011, 09:15 PM

Here is Texas Speed for ya! I shot this video when i was there last year! This is what they're good at!

camarohead · 03-21-2011, 10:08 PM

Quote:

Originally Posted by 1Camaro2SS

Here is Texas Speed for ya! I shot this video when i was there last year! This is what they're good at!

geeez, your not the one who even dealt with them and your acting like this. texas speed is big time on here, have never even heard of speed inc....

1Camaro2SS · 03-21-2011, 10:14 PM

Quote:

Originally Posted by camarohead

geeez, your not the one who even dealt with them and your acting like this. texas speed is big time on here, have never even heard of speed inc....

Its all good man, I'm just messin around. I'm sure Texas Speed is not bad but they should really respond to customers. Being busy is not an excuse.

*mlee* · 03-21-2011, 10:35 PM

This is exactly why I don't deal w/ Texas Speed. Even here on C5 they start threads but never respond to any questions... I tried like crazy to buy a set of headers from them once... never could get through and I will never go back. Check w/ Mast or someone else is your best bet.

03-19-2011, 12:15 PM	#1
Smoky10 Drives: 2010 Camaro 2SS Join Date: Jun 2010 Location: Navarre, FL Posts: 745	Texas-speed Does anyone know what's going on with Texas-speed lately? I e-mailed them about 5 days ago telling them that I was ready to purchase a cam package, but that I had a few more questions before I pull the trigger. I e-mailed Matt a little over a week ago, two days after I e-mailed him all I got was I'm going to be out of the office please e-mail/contact another sales person or call us. (I would call but I'm currently in Afghanistan and getting to use the phone isn't as easy as I would like). So after I recieve the message from Matt, I PM'd Jason on this site with a and explained that I e-mailed Matt and what I had gotten in return, and if he could answer my questions so I could go ahead and purchase the package. That was over 3 days ago and still no response, so yesterday I e-mail one of there other salesmen, and still no response. Just trying to find out if I need to go some where else. I've never really had this much trouble getting a company to take my money. Guess I just wanted to vent, and sorry for the long post. Brandon Last edited by Smoky10; 03-19-2011 at 02:51 PM.

03-19-2011, 01:09 PM	#4
steeleshark2 Drives: 2010 Transformer 1SS Camaro Join Date: Nov 2009 Location: Kingsland, Ga Posts: 2,553 View My Garage	Got it!! __________________ Build page:http://www.camaro5.com/forums/showth...77#post3083477

03-21-2011, 08:24 PM	#6
1Camaro2SS Drives: 2013 Camaro ZL1 M6 Join Date: Sep 2010 Location: Grand Rapids, MI Posts: 1,445 View My Garage	If they don't know how to do email I don't want them tuning my car. They don't seem professional. When I dealt with Speedinc, Larry replied instantly to all my email if not from the office from his iphone, even on weekends. You should find a shop that is more high tech then that. This is not the 70's, its 2011 for crying outloud. __________________

03-21-2011, 10:35 PM	#14
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,958 View My Garage	This is exactly why I don't deal w/ Texas Speed. Even here on C5 they start threads but never respond to any questions... I tried like crazy to buy a set of headers from them once... never could get through and I will never go back. Check w/ Mast or someone else is your best bet. __________________

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03-19-2011, 12:26 PM	#3
Smoky10 Drives: 2010 Camaro 2SS Join Date: Jun 2010 Location: Navarre, FL Posts: 745	Alright I'll forward you the last e-mail I sent to Matt, if you don't mind asking questions.

03-19-2011, 03:03 PM	#5
Smoky10 Drives: 2010 Camaro 2SS Join Date: Jun 2010 Location: Navarre, FL Posts: 745	Thanks...

03-21-2011, 08:42 PM	#7
cam- Drives: Camaro Join Date: Feb 2010 Location: Toronto Posts: 69	Shops that are hard to reach are usually swamped. Shops that answer every ring/ding/buzz at a moments notice are usually dead slow. Not nec a reflection on their quality necessarily but Im just saying... Texas Speed is a big place with a lot of sales and low prices so... Something to consider. Patriot Performance or SDparts are similar give them a try

03-21-2011, 09:08 PM	#10
Alain Drives: 2016 Challenger Hellcat, 2018 ZL1LE Join Date: Dec 2009 Location: Northern NJ Posts: 3,003	I wouldn't let them touch my car if i were you. it's a sign of how things run over there, sloppy. take your car and your money somewhere else my man.