DEALER BEAT MY CAR AND RIGGED THE REST! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

eastwoodisme · 01-16-2012, 10:44 PM

So I bring in my 2010 2 SS/RS CGM into Strickland Chevrolet on November 20th, 2011. I got my car back on January 5th 2012. (Yea tell me that wait wasnt long enough). They fixed several internal issues with the tranny but seemed not to remember how to put it back in the car.

Here's what they did to make it fit:

Beat my exhaust in different spots trying to bend it and make it fit. They didn't have it turned correctly after the X Pipe so it wasnt fitting. After realizing they couldnt beat it with a hammer any longer, they just decided to
Put a total of 32 washers in between my tunnel brace and frame. 6 on each bolt. Some being different sizes. Now if the factory tunnel brace isn't that strong to begin with, wonder how much good its doing with all that stress on the bolts that are backed out 1/2". They also forgot to
Tighten up the transmission mount. Yup. That's right. They didn't even tighten it back down. So i'm going down the road and decide to take off a little spirited and WHAM WHAM WHAM WHAM WHAM WHAM WHAM WHAM WHAM!!!!! My transmission has become a thrashing, u joint killing, engine bucking, driveshaft flopping monster. Great. Now I'm not sure that im correct on this last one but they also
Bent the heat shield and ran the driveshaft over the top of it and between the body. I may be wrong on this one like I said, but I thought the heat shield would hug the tunnel, then below it would be the driveshaft and exhaust. But again it may go there, they just bent the crap out of it. Oh and did I mention
The driveshaft now rides on the support at the split? I think, but dont know, that this is not normal. There has definately been some metal on metal action though.

Yelled at the Service Manager over the phone who had no excuse and asked for pictures. I emailed him the pictures 3 minutes later and asked him to repond with an update... yup, no email back.

So Thank you Strickland Chevrolet for keeping my car for nearly two months. Thank you for tearing my prized possession up. Thank you for beating things you didnt know how to install and adding washers to a $30,000 Muscle Car. Thank you for being the SECOND dealership that has screwed me over. Thank you Mr. Service Manager Charles Kozel for not emailing me back. Thank you, thank you.

Jeff,

I really hope you see this post. I already opened a case with you once but there was a miscommunication and they closed it prematurely. (That was back in September when I had my first issues with this car)

So until then I'd like to share this with the Camaro5 family, hopefully someone can chime in with advice or related stories and resolutions. Chevrolet for sure. Maybe the BBB? Idk.

Help Wanted,

Clint.

007s 'Vert · 01-16-2012, 10:57 PM

Wow! my ten year old daughter can do a better job than that!
That sux Dude, I am pretty sure you will have a strong case there, maybe even get a whole new Camaro out of the deal.
Good luck Brother.

midnighter · 01-16-2012, 10:59 PM

That was some rough work. They beat the hell out of your undercarriage.

2010 SSRS · 01-16-2012, 11:00 PM

wow, that definitely sux

LIM3 · 01-16-2012, 11:01 PM

go over their heads and contact the big boys in charge

camslambam · 01-16-2012, 11:02 PM

Very capable mechanics they have.

v6sonoma · 01-16-2012, 11:04 PM

Find a new dealer ASAP! Those guys are idiots. Hammers are never a good sign.

eastwoodisme · 01-16-2012, 11:09 PM

Quote:

Originally Posted by Comrando

Are you saying that you had an aftermarket exhaust installed that didn't fit correctly and the dealer shimmed the cross brace?

The aftermarket exhaust was already installed on the car. It USED to fit just fine. Took it in for the work and of course they have to remove it to drop the tranny, well, things didnt go back in like their cartoon tsb video must have shown them, or they are drinking the ATF with their cheerios. And then they shimmed the tunnel brace in an effort make it clear after they gave up on beating it...

toesuf94 · 01-16-2012, 11:09 PM

Wow.

They. Put. The. Drive shaft. Above. The. Heat. Shield.

That its some of the worst work I have ever seen. They took two months to do this?

Iroc-z86 · 01-16-2012, 11:13 PM

unreal. they would be hearing from my attorney that they will be paying for in the end. sorry to hear about your car :(

camslambam · 01-16-2012, 11:16 PM

I'd be asking for a new car.

gml1998 · 01-16-2012, 11:21 PM

Wow,I'll bet if you looked in the technicians ( and I use that term loosely) tool box the only tool you will find is a hatchet.
Does Snap-on sell hatchets ??

Infinite-T · 01-16-2012, 11:25 PM

OMFG... all i cant say is OMFG! Bro, I really hope you get someone from Chevy/GM HQ to back you up. They beat that thing to shit.. Best of luck.

NYJETSFAN · 01-16-2012, 11:30 PM

Wow, were they in training or something? I would have said for my troubles, Let me trade it in for the ZL1 and give me a good deal or else..

01-16-2012, 10:44 PM	#1
eastwoodisme Drives: 2010 LS3 CGM 2SS Camaro Join Date: Jul 2011 Location: Pearland Posts: 191	DEALER BEAT MY CAR AND RIGGED THE REST! So I bring in my 2010 2 SS/RS CGM into Strickland Chevrolet on November 20th, 2011. I got my car back on January 5th 2012. (Yea tell me that wait wasnt long enough). They fixed several internal issues with the tranny but seemed not to remember how to put it back in the car. Here's what they did to make it fit: Beat my exhaust in different spots trying to bend it and make it fit. They didn't have it turned correctly after the X Pipe so it wasnt fitting. After realizing they couldnt beat it with a hammer any longer, they just decided to Put a total of 32 washers in between my tunnel brace and frame. 6 on each bolt. Some being different sizes. Now if the factory tunnel brace isn't that strong to begin with, wonder how much good its doing with all that stress on the bolts that are backed out 1/2". They also forgot to Tighten up the transmission mount. Yup. That's right. They didn't even tighten it back down. So i'm going down the road and decide to take off a little spirited and WHAM WHAM WHAM WHAM WHAM WHAM WHAM WHAM WHAM!!!!! My transmission has become a thrashing, u joint killing, engine bucking, driveshaft flopping monster. Great. Now I'm not sure that im correct on this last one but they also Bent the heat shield and ran the driveshaft over the top of it and between the body. I may be wrong on this one like I said, but I thought the heat shield would hug the tunnel, then below it would be the driveshaft and exhaust. But again it may go there, they just bent the crap out of it. Oh and did I mention The driveshaft now rides on the support at the split? I think, but dont know, that this is not normal. There has definately been some metal on metal action though. Yelled at the Service Manager over the phone who had no excuse and asked for pictures. I emailed him the pictures 3 minutes later and asked him to repond with an update... yup, no email back. So Thank you Strickland Chevrolet for keeping my car for nearly two months. Thank you for tearing my prized possession up. Thank you for beating things you didnt know how to install and adding washers to a $30,000 Muscle Car. Thank you for being the SECOND dealership that has screwed me over. Thank you Mr. Service Manager Charles Kozel for not emailing me back. Thank you, thank you. Jeff, I really hope you see this post. I already opened a case with you once but there was a miscommunication and they closed it prematurely. (That was back in September when I had my first issues with this car) So until then I'd like to share this with the Camaro5 family, hopefully someone can chime in with advice or related stories and resolutions. Chevrolet for sure. Maybe the BBB? Idk. Help Wanted, Clint. Attached Images Last edited by eastwoodisme; 01-17-2012 at 12:37 AM.

01-16-2012, 10:57 PM	#2
007s 'Vert Formerly Lil'BlueCoupe Drives: '13 2LT/RS Vert, Summit White Join Date: Jul 2009 Location: Vegas Baby!!!!!!!! Posts: 1,786	Wow! my ten year old daughter can do a better job than that! That sux Dude, I am pretty sure you will have a strong case there, maybe even get a whole new Camaro out of the deal. Good luck Brother. __________________

01-16-2012, 11:00 PM	#4
2010 SSRS Drives: 3 V8 Camaros Join Date: May 2009 Location: The Ocean State Posts: 111,186 View My Garage	wow, that definitely sux __________________ Jannetty Racing JRE Street Package

01-16-2012, 11:01 PM	#5
LIM3 it's mind bottling.. Drives: SGM Join Date: Apr 2011 Location: miami floirda. Posts: 5,392	go over their heads and contact the big boys in charge __________________

01-16-2012, 11:04 PM	#7
v6sonoma Drives: 2010 SS RS Join Date: Jun 2009 Location: Providence, RI Posts: 8,108 View My Garage	Find a new dealer ASAP! Those guys are idiots. Hammers are never a good sign. __________________ Mods: BBK Intake, BBK LT's and High Flow Cats, Corsa Cat-back exhaust, Hurst short throw shifter, SLP skip-shift eliminator. 7/1/09 Placed order for IOM/IO int/ SS/RS 6M 9/26/09 Took delivery!

01-16-2012, 10:59 PM	#3
midnighter Account Suspended Drives: nothing Join Date: Nov 2010 Location: a hole Posts: 17,904	That was some rough work. They beat the hell out of your undercarriage.

01-16-2012, 11:02 PM	#6
camslambam Account Suspended Drives: 2010 SS, 06 SRT10 Ram Join Date: Nov 2011 Location: C. America Posts: 1,658	Very capable mechanics they have.

01-16-2012, 11:09 PM	#9
toesuf94 Drives: THR #11 E-force supercharged Join Date: Jul 2008 Location: Cedar Rapids, IA Posts: 4,746	Wow. They. Put. The. Drive shaft. Above. The. Heat. Shield. That its some of the worst work I have ever seen. They took two months to do this? __________________ Cars and women are both going to give you problems...but you can pay somebody else to fix your car!

01-16-2012, 11:13 PM	#10
Iroc-z86 Drives: 86' Iroc-z 14' Camaro SS 98' Jimmy Join Date: Jun 2009 Location: NJ Posts: 264 View My Garage	unreal. they would be hearing from my attorney that they will be paying for in the end. sorry to hear about your car :( __________________ 2014 Camaro SS - Summit White W/ Inferno Orange stripes and interior package. Borla Atak catback, RotoFab CAI, Truetrac diff, 3.90 gears, DSS driveshaft and axles, LPW diff cover. 1986 Camaro IROC-Z - 305 TPI, cammed, GMMG exhaust, t56 6Spd swap, custom headlights with halos

01-16-2012, 11:16 PM	#11
camslambam Account Suspended Drives: 2010 SS, 06 SRT10 Ram Join Date: Nov 2011 Location: C. America Posts: 1,658	I'd be asking for a new car.

01-16-2012, 11:21 PM	#12
gml1998 Drives: 2010 Synergy Green Camaro Join Date: Jun 2010 Location: Minooka Illinois Posts: 693	Wow,I'll bet if you looked in the technicians ( and I use that term loosely) tool box the only tool you will find is a hatchet. Does Snap-on sell hatchets ??

01-16-2012, 11:30 PM	#14
NYJETSFAN El Hefe Drives: Black Camaro 2SS/RS Join Date: Jul 2010 Location: Maryland Posts: 1,067	Wow, were they in training or something? I would have said for my troubles, Let me trade it in for the ZL1 and give me a good deal or else..