How do you guys track your orders ? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

jdanza · 05-13-2009, 11:46 PM

<<<<<<<<<<Ordered 2LT RS M6 Trans in Imperial Blue Metallic and Gray Leather.
4/3/09 Order change. Removed Auto Trans.
4/17/09 Order pulled. Status Code 2000
4/24/09 Accepted by Production Control
Status Code 3000 >>>>>>>>>>>>>>>>>>

Where do you get this information from ? And how do you track it ? Does the dealer give you a # to look up on the internet so something like that ?

Thanks,
Jim

Andro · 05-13-2009, 11:48 PM

Your dealer

Evotion · 05-13-2009, 11:48 PM

From your dealer. They have to look up the status for you. You can call Customer service but they don't know any more than the dealer.

No other way I am afraid.

jdanza · 05-13-2009, 11:49 PM

What do you mean ? you just keep calling your dealer and asking him ?

MRSBMCS · 05-14-2009, 12:49 AM

I have started calling the inventory manager. She knows where everything is as along as they have an invoice. I was told today that my car is produced but it's in QC so it has a VIN but they won't release it until the car has passed QC. The sales man didn't know but the IM did.

SSOOCH · 05-14-2009, 08:56 AM

If you have a Dealer that's any good they should be updating you!

Ranger 75 · 05-14-2009, 08:59 AM

My dealer calls everyday at 0900 to give me an update, whether anything changes or not! I haven't had to call him, he says he is as excited as I am.

KJS · 05-14-2009, 09:03 AM

With great difficulty!

Seems what would have been the "normal" way was getting the "event codes"
from the dealer. But the dealers don't always have the up to date info, and some, quite honestly don't either know how are don't want to keep looking it up unless you pester them to do it for you.

HuJass · 05-14-2009, 11:47 AM

There WERE other ways, but we have been shut down at every turn.

BrianGriffin78 · 05-14-2009, 11:54 AM

Quote:

Originally Posted by Ranger 75

My dealer calls everyday at 0900 to give me an update, whether anything changes or not! I haven't had to call him, he says he is as excited as I am.

My dealer is quite the opposite, lol.

My dealer called me for the initial order, was the first since was on the list first back in the winter. I called him and actually talked to the supply/inventory manager. Spoke to him 2 weeks ago told me my car was scheduled for production. I went there last Friday, to see the showcar and see my status and he told me it was built, and gave me a GM workbench printout with my Vin#. I am going to call him today or tommorrow which will be likely the most nerve racking call since it is the delivery and shipped status update. Have no stripes on my car, so hopefully it was shipped already. I don't like to call the dealer everyday and be one of those customers. They know they have the sale, they know what I want, and they are doing everything they are supposed to be doing. Calling everyday and bugging them will not get my car there any faster.

Stevo · 05-14-2009, 11:57 AM

How do you guys track your orders ?

Phone calls so far but since the info keeps changing, I'm thinking about switching to either a gypsy or the financial pages...so far most everything I origionally ordered fell into the constrained (delayed) category...I change my order whenever I hear about it on this list...I now have a different car...

NVMY68SS · 05-14-2009, 12:21 PM

What's a dealer? Oh, those are those people that can't find out anything that we are paying, right?!?

05-13-2009, 11:46 PM	#1
jdanza Drives: 2010 2SS/RS VR-BLACK Join Date: Apr 2009 Location: Southeast Fl Posts: 392	How do you guys track your orders ? <<<<<<<<<<Ordered 2LT RS M6 Trans in Imperial Blue Metallic and Gray Leather. 4/3/09 Order change. Removed Auto Trans. 4/17/09 Order pulled. Status Code 2000 4/24/09 Accepted by Production Control Status Code 3000 >>>>>>>>>>>>>>>>>> Where do you get this information from ? And how do you track it ? Does the dealer give you a # to look up on the internet so something like that ? Thanks, Jim

05-13-2009, 11:48 PM	#2
Andro NOICE!!! ™ Drives: Force Fed 427 Join Date: Jan 2009 Location: GOT BOOST? Posts: 5,213 View My Garage	Your dealer __________________

05-14-2009, 08:56 AM	#6
SSOOCH Camaro SL,UTs Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006 Location: South Jordan, UT Posts: 7,357 View My Garage	If you have a Dealer that's any good they should be updating you! __________________

05-14-2009, 09:03 AM	#8
KJS Drives: '10 RJT,'95&'14 Vette Join Date: Feb 2009 Location: Cut Throat, NY Posts: 1,722 View My Garage	How do we track our orders? With great difficulty! Seems what would have been the "normal" way was getting the "event codes" from the dealer. But the dealers don't always have the up to date info, and some, quite honestly don't either know how are don't want to keep looking it up unless you pester them to do it for you. __________________ *"As ye sow, so shall ye reap" - Me* Mine at sunset

05-14-2009, 12:21 PM	#12
NVMY68SS Drives #296 Drives: 1968 Camaro SS - 350/5 Speed Join Date: Aug 2007 Location: Smithfield, NC Posts: 953	What's a dealer? Oh, those are those people that can't find out anything that we are paying, right?!? __________________ #296 Delivered 6-1-09 Dynoed 10-3-09 384.56HP 387.65TQ with the bolt-ons listed, no tune.....yet! Roto-Fab CAI (Install pics here), Doug Thorley Shorties, Flowmaster American Thunder 409S Cat Back Vid

05-13-2009, 11:48 PM	#3
Evotion Warehouse 13 Survivor!!!! Drives: '13 ZL1 - 69' Camaro Join Date: Sep 2008 Location: Tucson, AZ Posts: 802 View My Garage	From your dealer. They have to look up the status for you. You can call Customer service but they don't know any more than the dealer. No other way I am afraid.

05-13-2009, 11:49 PM	#4
jdanza Drives: 2010 2SS/RS VR-BLACK Join Date: Apr 2009 Location: Southeast Fl Posts: 392	What do you mean ? you just keep calling your dealer and asking him ?

05-14-2009, 12:49 AM	#5
MRSBMCS Drives: 06 H3, 07 Chev truck, 10 2SSRS Join Date: Mar 2008 Location: Notus, Idaho Posts: 169	I have started calling the inventory manager. She knows where everything is as along as they have an invoice. I was told today that my car is produced but it's in QC so it has a VIN but they won't release it until the car has passed QC. The sales man didn't know but the IM did.

05-14-2009, 08:59 AM	#7
Ranger 75 Drives: 2010 Camaro 2SS IBM Join Date: Apr 2009 Location: Florida Posts: 286	My dealer calls everyday at 0900 to give me an update, whether anything changes or not! I haven't had to call him, he says he is as excited as I am.

05-14-2009, 11:47 AM	#9
HuJass Drives: GM Join Date: Mar 2009 Location: CNY Posts: 1,599 View My Garage	There WERE other ways, but we have been shut down at every turn.

05-14-2009, 11:57 AM	#11
Stevo Drives: Camaro 2010 SIM Join Date: Nov 2008 Location: Louisiana Posts: 348	How do you guys track your orders ? Phone calls so far but since the info keeps changing, I'm thinking about switching to either a gypsy or the financial pages...so far most everything I origionally ordered fell into the constrained (delayed) category...I change my order whenever I hear about it on this list...I now have a different car...

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