HUD Radio Info Display issue w/ MyLink after Bluetooth Audio - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

xcrunxc · 01-30-2013, 07:48 PM

I am seeing a strange issue with my new '13 Camaro that I was wondering if anyone else is experiencing.

I noticed that sometimes when I start my car the HUD would not show any info regarding what is currently playing on the MyLink system, regardless of what source I am listening too. It still shows NAV data from MyLink though. It takes a full turn off/on of the car before it will start displaying the radio info again.

At first I thought the MyLink system in the car was just having an intermittent issue, and I was ready to give the dealer a call to setup a service appointment. Then I realized that there was a common thread amongst all the occurrences. That is, I turned the car off while streaming audio from Spotify from my phone.

I pair my iPhone 4S with MyLink via Bluetooth and play music from the Spotify App.

I tested this out and I can reproduce the issue every time. If I am not streaming audio via Bluetooth the HUD is fine and displays the proper data when I turn on the car.

So, has any seen this issue before? Is it a bug with the iPhone, Spotify or MyLink or some combination of those three or something wrong with my particular MyLink unit?

Twilborne · 01-30-2013, 08:31 PM

I have not noticed that happening. I will look for it though.

Chevrolet Customer Svc · 01-31-2013, 01:22 PM

Quote:

Originally Posted by xcrunxc

I am seeing a strange issue with my new '13 Camaro that I was wondering if anyone else is experiencing.

I noticed that sometimes when I start my car the HUD would not show any info regarding what is currently playing on the MyLink system, regardless of what source I am listening too. It still shows NAV data from MyLink though. It takes a full turn off/on of the car before it will start displaying the radio info again.

At first I thought the MyLink system in the car was just having an intermittent issue, and I was ready to give the dealer a call to setup a service appointment. Then I realized that there was a common thread amongst all the occurrences. That is, I turned the car off while streaming audio from Spotify from my phone.

I pair my iPhone 4S with MyLink via Bluetooth and play music from the Spotify App.

I tested this out and I can reproduce the issue every time. If I am not streaming audio via Bluetooth the HUD is fine and displays the proper data when I turn on the car.

So, has any seen this issue before? Is it a bug with the iPhone, Spotify or MyLink or some combination of those three or something wrong with my particular MyLink unit?

We apologize for the frustrations that you are currently experiencing. Did you go to a dealership for a diagnosis? They should be able to assist you with this. Please let us know any updates.

Brandon
Chevrolet Customer Service

benji1997 · 05-13-2013, 07:43 PM

Similar problem here. Although as I left the car 1/2 hour ago, the HUD still wasn't displaying any information on any non-Pandora stations. I hadn't used Pandora since about 3 hours ago. The car was off for a couple of hours and when I started it again, I didn't have my smart phone with me. Earlier today, prior to using Pandora, the radio was displaying all the radio information. I tried restarting the car, turning the HUD off then on again but still no radio information. I have had issues with the fan indicator on my touch screen and I'm wondering if there is a connection here.

benji1997 · 05-14-2013, 03:57 PM

UPDATE: Today it's working.

benji1997 · 05-14-2013, 09:11 PM

UPDATE #2: Now it's not working.

ER-RN · 10-11-2013, 02:15 AM

I'm having this same problem on my '13 Camaro. The HUD randomly decides to display the radio station and info and then stops. No rhyme or reason. Haven't taken it to the dealership yet. Had a bunch of other problems with the car that were more serious and now this.

Chevrolet Customer Svc · 10-11-2013, 03:07 PM

Hello benji1997 and ER-RN,

If you would like us to schedule appointments for you at your dealerships, we would be happy to assist! You may send us a private message at any time with more information.

Jessica
Chevrolet Customer Care

Hitman84 · 10-16-2013, 10:04 PM

I've seen this with my 2013 2LT as well.
Something I noticed is if I change the Channel then go back it seems to work properly, at least for a bit.

RandomHB · 10-17-2013, 06:02 PM

Wow. I didn't even know I had a problem until now - my HUD only displays XM channel info and NAV info. Nothing from any other source.

Chevrolet Customer Svc · 10-18-2013, 12:39 PM

Hi RandomHB!

I was looking through your Owner's Manual, and on pages 5-30 to 5-31, it provides further information regarding the formats you can set for the HUD. I hope this information is helpful for you, and if you are still experiencing issues, I would be happy to arrange an appointment for you at your local dealership. Please keep me posted!

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by RandomHB

Wow. I didn't even know I had a problem until now - my HUD only displays XM channel info and NAV info. Nothing from any other source.

Steve2150 · 03-08-2014, 01:07 PM

Quote:

Originally Posted by Chevrolet Customer Svc

Hello benji1997 and ER-RN,

If you would like us to schedule appointments for you at your dealerships, we would be happy to assist! You may send us a private message at any time with more information.

Jessica
Chevrolet Customer Care

Jessica, a lot of us has been to the dealer for the problem of the song title not displaying in the HUD, mine has been there twice once for an update to try to fix and then a reset and clear. Bottom line dealer called tech support both times and did what tech said and the problem still exists intermittently. Sometimes it corrects itself by turning off and restarting car, though sometimes not. It is not and individual radio or HUD problem as it is happening to too many cars, Chevy needs to find the bug causing this, could be a ground problem since turning off and on sometimes helps.

Steve2150 · 03-08-2014, 01:13 PM

Been to the dealer 2 times for the problem of the HUD not displaying the song titles. First time uograded firmware for HUD and MyLink. When I left the dealer it was working correctly but after a few days same problem. 2 nd time they cleared and reset the mylink but now a week later it is not displaying title of songs. With all the others having same problem it is the system not individual radio. By shutting the motor off then restarting it sometimes comes back, seems the mylink is nit coordinating with the HUD, bug in radio ir maybe a ground problem with the mylink system. ?

lopoetve · 03-10-2014, 09:43 PM

happens to me all the time - just ignored it till today, when the car lost the ability to play music via bluetooth entirely (as well as via USB - jsut indexes forever). No idea what's wrong, but with my current schedule, won't get time to take it in for at least a month :(

01-30-2013, 07:48 PM	#1
xcrunxc Drives: 2013 2LT/RS Join Date: Dec 2012 Location: New Jersey Posts: 16 View My Garage	HUD Radio Info Display issue w/ MyLink after Bluetooth Audio I am seeing a strange issue with my new '13 Camaro that I was wondering if anyone else is experiencing. I noticed that sometimes when I start my car the HUD would not show any info regarding what is currently playing on the MyLink system, regardless of what source I am listening too. It still shows NAV data from MyLink though. It takes a full turn off/on of the car before it will start displaying the radio info again. At first I thought the MyLink system in the car was just having an intermittent issue, and I was ready to give the dealer a call to setup a service appointment. Then I realized that there was a common thread amongst all the occurrences. That is, I turned the car off while streaming audio from Spotify from my phone. I pair my iPhone 4S with MyLink via Bluetooth and play music from the Spotify App. I tested this out and I can reproduce the issue every time. If I am not streaming audio via Bluetooth the HUD is fine and displays the proper data when I turn on the car. So, has any seen this issue before? Is it a bug with the iPhone, Spotify or MyLink or some combination of those three or something wrong with my particular MyLink unit?

03-10-2014, 09:43 PM	#14
lopoetve Drives: 2001 Firebird Formula, 2011 Triumph Join Date: Apr 2012 Location: Denver Posts: 104	happens to me all the time - just ignored it till today, when the car lost the ability to play music via bluetooth entirely (as well as via USB - jsut indexes forever). No idea what's wrong, but with my current schedule, won't get time to take it in for at least a month :( __________________ Sold: 2001 Firebird Formula - Stranoed from end to end. - SOLD 2011 Street Triple R - das bike. 2013 Camaro ZL1 - Delivered! 6 months and worth every cent!

01-30-2013, 08:31 PM	#2
Twilborne Drives: 2013 Blue Ray Blue 2LT Join Date: Sep 2009 Location: Orange Park, Fl. Posts: 376 View My Garage	I have not noticed that happening. I will look for it though.

05-13-2013, 07:43 PM	#4
benji1997 Drives: 2013 IOM 2LT/RS M6 Join Date: Mar 2013 Location: Dartmouth, Ma. Posts: 442	Similar problem here. Although as I left the car 1/2 hour ago, the HUD still wasn't displaying any information on any non-Pandora stations. I hadn't used Pandora since about 3 hours ago. The car was off for a couple of hours and when I started it again, I didn't have my smart phone with me. Earlier today, prior to using Pandora, the radio was displaying all the radio information. I tried restarting the car, turning the HUD off then on again but still no radio information. I have had issues with the fan indicator on my touch screen and I'm wondering if there is a connection here.

05-14-2013, 03:57 PM	#5
benji1997 Drives: 2013 IOM 2LT/RS M6 Join Date: Mar 2013 Location: Dartmouth, Ma. Posts: 442	UPDATE: Today it's working.

05-14-2013, 09:11 PM	#6
benji1997 Drives: 2013 IOM 2LT/RS M6 Join Date: Mar 2013 Location: Dartmouth, Ma. Posts: 442	UPDATE #2: Now it's not working.

10-11-2013, 02:15 AM	#7
ER-RN Drives: 2013 2LT RS Join Date: Aug 2013 Location: Los Angeles, CA Posts: 8	I'm having this same problem on my '13 Camaro. The HUD randomly decides to display the radio station and info and then stops. No rhyme or reason. Haven't taken it to the dealership yet. Had a bunch of other problems with the car that were more serious and now this.

10-11-2013, 03:07 PM	#8
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,327	Hello benji1997 and ER-RN, If you would like us to schedule appointments for you at your dealerships, we would be happy to assist! You may send us a private message at any time with more information. Jessica Chevrolet Customer Care

10-16-2013, 10:04 PM	#9
Hitman84 Drives: 2022 Rapid Blue 2SS 1LE Join Date: Sep 2012 Location: Rhode Island Posts: 756	I've seen this with my 2013 2LT as well. Something I noticed is if I change the Channel then go back it seems to work properly, at least for a bit.

10-17-2013, 06:02 PM	#10
RandomHB Drives: 2013 Black & Grey 2LT/RS M6 Join Date: May 2009 Location: Tallahassee, Fl Posts: 59 View My Garage	Wow. I didn't even know I had a problem until now - my HUD only displays XM channel info and NAV info. Nothing from any other source.

03-08-2014, 01:13 PM	#13
Steve2150 Drives: 2016 Camaro 2SS, Red Hot Join Date: Feb 2014 Location: Punta gorda Posts: 118	Been to the dealer 2 times for the problem of the HUD not displaying the song titles. First time uograded firmware for HUD and MyLink. When I left the dealer it was working correctly but after a few days same problem. 2 nd time they cleared and reset the mylink but now a week later it is not displaying title of songs. With all the others having same problem it is the system not individual radio. By shutting the motor off then restarting it sometimes comes back, seems the mylink is nit coordinating with the HUD, bug in radio ir maybe a ground problem with the mylink system. ?