Back To The GM Dealership Again!!!

[ThrashMetalGuy]

My 2012 camaro ss is back at the dealership for the third time with three different problems and only has 1800 miles on it. 1- Front main seal leak(so far no leaks),scratches on paint job,front passenger side floor soaking wet with water after heavy rain(dealership working on it) said carpet needs to be removed and not sure where the leak is coming from. I'm driving gm's courtesy cars more then I drive my camaro. I'm disgusted!! Could my camaro be put under the lemon law? and wth else is gonna go wrong??? Nothing but problems with so little miles and monthly payments.

[leonm47]

You need to put some miles on it. To qualify for Lemon Law must be the problems three or more times and no fix. Hang in there man keep us posted.

[Casperadub70]

Welcome to my world.
I suggest call GM customer support. They have been very helpful with me.
Let them know what going on.

[Angrybird 12]

I don't know about New York but most places it has to be out of service a certain number if days along with number if occurrences.

[hunter1660]

Not to jack the thread but what did they decide on yours Casper

[cableman]

Originally Posted by ThrashMetalGuy

My 2012 camaro ss is back at the dealership for the third time with three different problems and only has 1800 miles on it. 1- Front main seal leak(so far no leaks),scratches on paint job(they just hid them with black wax),front passenger side floor soaking wet with water after heavy rain(dealership working on it) said carpet needs to be removed and not sure where the leak is coming from. I'm driving gm's courtesy cars more then I drive my camaro. I'm disgusted!! Could my camaro be put under the lemon law? and wth else is gonna go wrong??? Nothing but problems with so little miles and big monthly payments.

Wondering what dealer, so I can avoid issues. Thanks' good luck.

[jd10013]

Originally Posted by cableman

Wondering what dealer, so I can avoid issues. Thanks' good luck.

doesn't sound like it has anything to do with the dealership

[dkp2LT]

Lemon laws vary by state. Best of luck getting your items fixed or getting out of the car altogether. I'd be pi**ed also.

[RavenZL1]

There is a TSB that might apply to the wet carpet. Post 18 in this thread has the actual details.

http://www.camaro5.com/forums/showthread.php?t=93291

[cableman]

Originally Posted by jd10013

doesn't sound like it has anything to do with the dealership

The op stated they tried to hide scratches....sounds like a dealership none of us want to go to.

[Frank in MD]

New Car Lemon Law Fact Sheet


The New York State New Car Lemon Law provides a legal remedy for consumers who are buyers or lessees of new cars and certain "used" cars that turn out to be "lemons." If a car does not conform to the terms of its written warranty and the manufacturer or its authorized agent is unable to repair the car after a reasonable number of attempts, a consumer is entitled to a refund or replacement.

Cars covered by the law include any car that:

• Was covered by a warranty at original delivery; AND
• Was purchased, leased or transferred within the earlier of 18,000 miles or two years from the date of original delivery; AND
• Was either purchased, leased or transferred in New York State or is presently registered in the state; AND
• Is used primarily for personal purposes.

Duty to Repair:

A reasonable chance for a manufacturer or its authorized agent to repair a problem for a new car is considered to be:

• Four or more attempts to repair and the problem continues to exist; OR
• The car is out of service by reason of repair of one or more problems for a cumulative total of 30 days or more.

Exceptions when manufacturers may not be required to provide a refund or replacement:

• The problem does not substantially impair the value of the car to the consumer; OR
• The problem is a result of abuse, neglect or unauthorized alteration of the car.

What consumers should do if they become aware of a problem with the car:

• Immediately report any defect or "condition" either directly to the manufacturer or to its authorized dealer. If the consumer reports the problem to the dealer, the law requires the dealer to forward written notice to the manufacturer within seven days.
• Keep careful records of all complaints and copies of all work orders, repair bills and correspondence.
• Contact the Department of Motor Vehicles at 518-474-8943 if there are problems obtaining repair orders.

Individuals with questions about their rights under the New Car Lemon Law are encouraged to contact the Attorney General's consumer help line at (800) 771-7755 or go to New_Car_Lemon_Law_2011.pdf.
New York State New Car Lemon Law Consumer Bill of Rights (PDF) | [En Español]

[Chevrolet Customer Svc]

Originally Posted by ThrashMetalGuy

My 2012 camaro ss is back at the dealership for the third time with three different problems and only has 1800 miles on it. 1- Front main seal leak(so far no leaks),scratches on paint job(they just hid them with black wax),front passenger side floor soaking wet with water after heavy rain(dealership working on it) said carpet needs to be removed and not sure where the leak is coming from. I'm driving gm's courtesy cars more then I drive my camaro. I'm disgusted!! Could my camaro be put under the lemon law? and wth else is gonna go wrong??? Nothing but problems with so little miles and big monthly payments.

ThrashMetalGuy,

Wow, this definitely sounds rather displeasing. If you do not have an open GM case with customer service, please send me a private message and I'll get one started for you.

Kindly,

William R.
Chevrolet Customer Care

[danl]

This ^
Now that's true Customer Service!

[ThrashMetalGuy]

Originally Posted by Frank in MD

New Car Lemon Law Fact Sheet


The New York State New Car Lemon Law provides a legal remedy for consumers who are buyers or lessees of new cars and certain "used" cars that turn out to be "lemons." If a car does not conform to the terms of its written warranty and the manufacturer or its authorized agent is unable to repair the car after a reasonable number of attempts, a consumer is entitled to a refund or replacement.

Cars covered by the law include any car that:

• Was covered by a warranty at original delivery; AND
• Was purchased, leased or transferred within the earlier of 18,000 miles or two years from the date of original delivery; AND
• Was either purchased, leased or transferred in New York State or is presently registered in the state; AND
• Is used primarily for personal purposes.

Duty to Repair:

A reasonable chance for a manufacturer or its authorized agent to repair a problem for a new car is considered to be:

• Four or more attempts to repair and the problem continues to exist; OR
• The car is out of service by reason of repair of one or more problems for a cumulative total of 30 days or more.

Exceptions when manufacturers may not be required to provide a refund or replacement:

• The problem does not substantially impair the value of the car to the consumer; OR
• The problem is a result of abuse, neglect or unauthorized alteration of the car.

What consumers should do if they become aware of a problem with the car:

• Immediately report any defect or "condition" either directly to the manufacturer or to its authorized dealer. If the consumer reports the problem to the dealer, the law requires the dealer to forward written notice to the manufacturer within seven days.
• Keep careful records of all complaints and copies of all work orders, repair bills and correspondence.
• Contact the Department of Motor Vehicles at 518-474-8943 if there are problems obtaining repair orders.

Individuals with questions about their rights under the New Car Lemon Law are encouraged to contact the Attorney General's consumer help line at (800) 771-7755 or go to New_Car_Lemon_Law_2011.pdf.
New York State New Car Lemon Law Consumer Bill of Rights (PDF) | [En Español]

Thanks for this post!!