Facebook Camaro Convertible Problems Group

[95birdible]

Many of you with convertible problems have joined up on Facebook and become a member of a group I started a little over two years ago to address all the problems with the 2011 and 2012 Verts. We have our own GM rep in the group now named Kelly who is helping those out who need it. This forum is great but sometimes posts are missed and they turn into a totally different direction. I set up the group for those that are not enthusiasts or may not come here often.
If you would like to join it here is the link, if not I understand. And mods, if I am in the wrong for posting this, I apologize. I just thought it could be another way for disgruntled owners to be heard.

https://www.facebook.com/groups/226942550693692/

[Chevrolet Customer Svc]

Originally Posted by 95birdible

Many of you with convertible problems have joined up on Facebook and become a member of a group I started a little over two years ago to address all the problems with the 2011 and 2012 Verts. We have our own GM rep in the group now named Kelly who is helping those out who need it. This forum is great but sometimes posts are missed and they turn into a totally different direction. I set up the group for those that are not enthusiasts or may not come here often.
If you would like to join it here is the link, if not I understand. And mods, if I am in the wrong for posting this, I apologize. I just thought it could be another way for disgruntled owners to be heard.

https://www.facebook.com/groups/226942550693692/

Greetings,

Thanks for your post. I too am working with Kelly with regard to the Facebook group. Anyone with questions are more than welcome to message me privately in connection with their convertible top concerns.

Kindly,

William R.
Chevrolet Customer Care

[Angrybird 12]

Originally Posted by Chevrolet Customer Svc

Greetings,

Thanks for your post. I too am working with Kelly with regard to the Facebook group. Anyone with questions are more than welcome to message me privately in connection with their convertible top concerns.

Kindly,

William R.
Chevrolet Customer Care

Hey William, thanks for the assistance you have given me on my Top. I am having a problem not with the car now but in trying to get an extended warranty on my top.

[95birdible]

Thanks William. Glad to have you on board her and over there with Kelly

[Chevrolet Customer Svc]

Originally Posted by Angrybird 12

Hey William, thanks for the assistance you have given me on my Top. I am having a problem not with the car now but in trying to get an extended warranty on my top.

Interesting case here,

Send me a private message and I'll see what I can do .

Originally Posted by 95birdible

Thanks William. Glad to have you on board her and over there with Kelly

You're welcome!

We're very happy to be in the position to assist where necessary.

Much appreciated,

William R.
Chevrolet Customer Care

[Angrybird 12]

I was just notified my extended top warranty was approved and I should get the paperwork in about 10 days.

[heymatt]

Is that something you paid for? Or was it in response to previous issues with your top?

[Angrybird 12]

Originally Posted by heymatt

Is that something you paid for? Or was it in response to previous issues with your top?

Don't have to pay for it. Its something that is on a case by case basis. A lot has to do with your dealer stepping up for you I am sure.

[heymatt]

Haven't had any significant top issues. I've been very hesitant to do the top enhancements.
Yet the bumper to bumper warranty is coming to an end.
I don't want to create problems, that aren't there.

[Angrybird 12]

Originally Posted by heymatt

Haven't had any significant top issues. I've been very hesitant to do the top enhancements.
Yet the bumper to bumper warranty is coming to an end.
I don't want to create problems, that aren't there.

If you haven't had issues then I suggest leaving it alone, dealers tend to create more problems than they fix on our tops. That is what happened to me. I had one small complaint and they decided it needed a new top... Big mistake...