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02-16-2015, 11:29 AM
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#1 |
 Drives: 2012 IBM 1LT/RS w/ SIM Rallies Join Date: Dec 2011
Location: Charleston, SC
Posts: 95
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Rims scratched when putting on new tires
So i went to discount tire in greenville off congaree road and i gave them my rims that were perfect. no scratches or curb rash for over 3 years of use. give these guys my rims to put on the new goodyear eagle sport a/s i got and they scratch 3/4 rims all the way around. genius. got them repaired by mobile alloy wheel repair in greenville and installation refunded. Apparently corporate said they have been having several incidents at this specific discount tire. Just wanted to let you guys know so you dont get your rims scratched like mine did. 3/4 look new but the fourth needs to be redone again. Would have 4/4 looking new if it didnt happen in the first place. Pics are on my phone, uploading in a minute. The pic was of one spoke (ones of the full wheels are on my gfs phone) but it was scratched like that all the way around and on three wheels.
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02-16-2015, 11:35 AM
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#2 |
 Drives: 2015 CRT 2SS/RS 1LE Join Date: Feb 2014
Location: IN
Posts: 638
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What do you do to make sure you can prove they were perfect coming in and that they did the damage?
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02-16-2015, 11:39 AM
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#3 |
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Drives: 2012 IBM 1LT/RS w/ SIM Rallies Join Date: Dec 2011
Location: Charleston, SC
Posts: 95
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I took pictures of all 4 wheels before I handed it over to them. They had a guy who came out and looked at the wheels as well but I wanted pictures. I didnt post those cause theyre on my gfs phone and didnt have to use them (they knew they were perfect when i gave em to them). Photo should have a time stamp on it too
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02-16-2015, 11:41 AM
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#4 | |
  
Drives: 2013 Blue Ray 1LS M6 Join Date: Apr 2013
Location: Pittsburgh, PA
Posts: 1,227
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Quote:
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02-16-2015, 11:45 AM
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#5 |
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Would rather be riding
Drives: No car no more Join Date: Jul 2009
Location: Indiana
Posts: 2,750
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They are hard to do, one of mine got scratched by people more professional than discount tire.
Then I went to this redneck truck shop and had 4 tires mounted on 20s. What did they do? They used a bunch of rags to pad the wheels and put them face down in the tire machine. Smart!
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No dog in this fight anymore.
5th Gen owner 2009-2016. |
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02-16-2015, 11:46 AM
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#6 | |
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Drives: 2012 IBM 1LT/RS w/ SIM Rallies Join Date: Dec 2011
Location: Charleston, SC
Posts: 95
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Quote:
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02-16-2015, 11:52 AM
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#7 |
      
Drives: '13 2LT/RS Twin Turbo Join Date: Aug 2012
Location: Edmond, Oklahoma
Posts: 3,073
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These wheels have soft finishes on them, discount tire is known for doing a crappy job so I'm sure the didn't even try to be carful, but it's not always the tire shops' faults.
I put like 3 or 4 layers of painters tape all around the edge of the wheel, works pretty well for me but even then sometimes things happen. Aftermarket wheels are usually reverse mount and that makes things a lot easier.
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3.6L Twin Turbo V6 Garrett GT28 turbos -- Jacfab forged connecting rods -- Diamond forged pistons(10.5:1) -- Alky Control Methonal Injection -- CircleD 2E triple disc torque converter -- BMR suspension 10.75 @ 131mph |
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02-16-2015, 11:54 AM
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#8 |
Drives: 2012 45th Anniversary 2SS LS3 Join Date: Feb 2012
Location: Charlotte, NC
Posts: 2,812
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Had same thing happen to me at pep boys. Brought it right back and showed manager. He accepted responsibility and had them fixed.
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02-16-2015, 11:55 AM
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#9 |
Drives: 2013 1SS 1LE Black - Std Exhaust Join Date: Mar 2013
Location: Brunswick, GA
Posts: 3,622
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Discount Tires are usually good shops. I believe it is an individual problem, and I hope they do something to make you satisfied.
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02-16-2015, 11:55 AM
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#10 |
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Drives: 2013 1LS, 2013 Ram 1500 Join Date: Mar 2013
Location: Minneapolis, mn
Posts: 645
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good thing they lived up to re funding you. i have a buddy that brought his car there and they flattened the pinch welds on the bottom of the car and it took him like 6 months to get anything resolved.
it still amazes me on how out of date some tire shops are. with 18-22" wheels becoming standard on cars they have mounting machine that can do them flawlessly but tire shops are too cheap to upgrade. |
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02-16-2015, 12:34 PM
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#11 |
Drives: 2014 Red Hot 1LT/RS Join Date: May 2013
Location: College Station, TX
Posts: 1,801
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They did to mine too... But I just let it go.
  It's on all 4 of them. Sent from my iPhone using Tapatalk
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02-16-2015, 01:20 PM
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#12 |
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This makese scared to get new wheel next year!
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SLP Loud Mouth 1 Exhaust, K&N CAI, RS Headlights, NightOwl V2 halo kit, ZL1 Grille, Custom 2LS Emblems, Green Footwells, GM GFX splitter, Ace Alloy Convex All Matte Black Wheels(20x9 & 20x10.5) wrapped in Toyo Proxe STII(255/45/20 & 295/40/20)
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02-16-2015, 01:25 PM
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#13 | |
  
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02-16-2015, 01:26 PM
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#14 |
Drives: 2020 ZL1 1LE Join Date: Sep 2012
Location: Austin, Texas
Posts: 1,338
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Same here w/discount tire. Some of it was tire goo that polished off, but there are scratches as well. This even after I warned them about the wheels being easy to scratch. They seemed careful, so there must be something about how the mounting machine is designed.
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2020 ZL1 1LE [Moroso SC Expansion Tank, otherwise stock]
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