For those wanting the USAA credit.... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Dakota Kid · 09-01-2009, 02:42 PM

On 3/27/09 I ordered my 2SS from Reliable Chevrolet in Springfield, MO. When the USAA incentive from General Motors came out, I asked my dealer if they would honor it, they said no, they don't.

Anyway, car comes in and I pick her up on August 13th. Paperwork done, drive home happy with new toy.

A few days later, I get a customer satisfaction survey email from GM...and I stated that I was happy with the dealership service I received, but that it would have been nice to get the modest $750 USAA discount. I completed the survey and emailed it back.

A few days later, my salesman calls me...and says "IF you fax me your USAA membership card we will get you that $750 check ASAP". YEAH! I fax it to him, and now am waiting on the check.

Moral of the story? Tell anyone who asks you the good and not so good...it seems that somebody was reading this survey and told the dealership to honor this. It makes me happy, and I suggest anyone in the same boat do the same, you never know.

Good on Reliable.

Andro · 09-01-2009, 02:44 PM

Good to hear

BulletSS · 09-01-2009, 03:51 PM

That's cool. I guess I'll be motivated to actually complete the survey- when I get my car!

Dakota Kid · 09-01-2009, 04:18 PM

Quote:

Originally Posted by BulletSS

That's cool. I guess I'll be motivated to actually complete the survey- when I get my car!

Bingo!

RPO_Z28 · 09-01-2009, 04:46 PM

It had less to do with the survey than you think. That rebate is a consumer incentive and you were entitled to it right away. Maybe your salesperson originally thought it was like a supplier pricing deal and that's why he said no in the first place.

Nice to see the dealer give it to you and make nice.

MontyCarlo · 09-01-2009, 05:23 PM

Quote:

Originally Posted by RPO_Z28

It had less to do with the survey than you think. That rebate is a consumer incentive and you were entitled to it right away. Maybe your salesperson originally thought it was like a supplier pricing deal and that's why he said no in the first place.

Nice to see the dealer give it to you and make nice.

My dealer wasn't aware of this info at first and I had to explain that it wouldn't cut into their profit before they did the legwork to make it happen. I ended up sitting in the finance guy's office for an extra 15 or 30 minutes while he went off to figure it out, but hey, it's not like I'm Bill Gates and my time's worth a thousand dollars a second. $750 was worth that wait.

Orange ss crush · 09-01-2009, 08:32 PM

I'm picking up tomorrow and bingo!

09-01-2009, 02:42 PM	#1
Dakota Kid Drives: 2010 2SS/RJT/L99 Join Date: Dec 2008 Location: Springfield, MO Posts: 1,151	For those wanting the USAA credit.... On 3/27/09 I ordered my 2SS from Reliable Chevrolet in Springfield, MO. When the USAA incentive from General Motors came out, I asked my dealer if they would honor it, they said no, they don't. Anyway, car comes in and I pick her up on August 13th. Paperwork done, drive home happy with new toy. A few days later, I get a customer satisfaction survey email from GM...and I stated that I was happy with the dealership service I received, but that it would have been nice to get the modest $750 USAA discount. I completed the survey and emailed it back. A few days later, my salesman calls me...and says "IF you fax me your USAA membership card we will get you that $750 check ASAP". YEAH! I fax it to him, and now am waiting on the check. Moral of the story? Tell anyone who asks you the good and not so good...it seems that somebody was reading this survey and told the dealership to honor this. It makes me happy, and I suggest anyone in the same boat do the same, you never know. Good on Reliable. __________________ 2SS/RJT/L99

09-01-2009, 02:44 PM	#2
Andro NOICE!!! ™ Drives: Force Fed 427 Join Date: Jan 2009 Location: GOT BOOST? Posts: 5,213 View My Garage	Good to hear __________________

09-01-2009, 03:51 PM	#3
BulletSS Drives: 2SS/RS CGM M6 Join Date: Jul 2009 Location: Illinois Posts: 114	That's cool. I guess I'll be motivated to actually complete the survey- when I get my car! __________________ 2SS/RS CGM M6- Ordered 8/24; Delivered 9/29 Like a speeding bullet, from ordered to delivered in only 36 days! Past rides: 2000 Camaro SS 1997 Camaro 1992 Camaro RS 1980 Camaro

09-01-2009, 04:46 PM	#5
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,742	It had less to do with the survey than you think. That rebate is a consumer incentive and you were entitled to it right away. Maybe your salesperson originally thought it was like a supplier pricing deal and that's why he said no in the first place. Nice to see the dealer give it to you and make nice. __________________

09-01-2009, 08:32 PM	#7
Orange ss crush Its all in the paint Drives: 2010 IOM SS2 Black Stripes Join Date: May 2009 Location: Ofallon, MO Posts: 254	I'm picking up tomorrow and bingo! __________________ SS2/ Sunroof/20" polished rims IOM with black stripe - IOM interior Order Placed 5/20/09 sitting at 1100

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