RPI Designs - Very Slow Processing - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

talwell · 09-17-2009, 12:53 AM

I placed my order with RPI Designs for a custom set of floor mats, some custom painted FRC and a Camaro SS embroidered hat on 9.4.09.

To date, I did receive the hat - I believe it was drop shipped to me. As for the rest of the order, it is now 13 days and I have not heard anything. Thier site only says the order is received and I have not been contacted via telephone or email in regards to the status of my order.

I have read in here where they say a custom order should take 7-10 days which is understandable. I am now going on 2 weeks and to my knowledge it has not even been shipped.

RPI - please either provide the customers a shipping date so we know when to expect the order to be completed and shipped or speed up the processing of the custom orders as 2 weeks really is a long wait to get an order shipped.

chevyss · 09-17-2009, 09:10 AM

I had some issues with RPI at first, but they've been really good lately. My mats came in three days. In my experience they do a really good job. Have you contacted them by e-mail?? Josh is good about getting back.

talwell · 09-22-2009, 12:43 AM

My floor mats finally arrived - but my painted FRC for my LS7 have still not arrived and not even as much as an email in 18 days.

RPI - please get your act together. You have good quality products but this is no good if you dont ship or update your customers.

rharon · 09-22-2009, 12:46 AM

why dont you pm them. I have had great a response from them

Darth_Emma · 12-08-2009, 04:18 PM

I ordered an "Objects in Mirror are Losing" sticker and some Lloyds car mats from RPI last week. I got the sticker in 3 days. I don't have the mats yet, but I emailed RPI and they responded within 24 hours to let me know the Lloyds mats are custom made (they have custom stitching on them and are made to order) and take a few days. He indicated they take about a week to get.

I really like how quickly they responded to my email. I think they're a very good company.

Darth_Emma · 12-11-2009, 05:52 PM

I got my Lloyds mats from RPI today. They are custom made, so I'm impressed that it only took a total of 10 days to get them! When I email RPI earlier in the week, they replied quickly to tell me each set was made to order and that they'd have them on Wednesday. Here is is, Friday and I have them. Ya!

The mats are REALLY NICE and I had them embroidered with red "Camaro SS" on them. The embroidered logos are very well done and the mats are made of quality material. Very happy all around.

Thanks RPI!

BackinBlackSS/RS · 12-11-2009, 05:55 PM

Yeah, I too got the red SS Camaro mats. BEAUTIFUL!!!! Great service.

hrpiii · 12-15-2009, 07:51 AM

dang it.. my floormats are still in a "received" status after 12 days. You know I just can't drive without my floormats

Hey RPI.. any chance to have them before X-mas???

dang.. already emailed and responded.. LOVE THESE GUYS!!!

2010 SSRS · 12-15-2009, 07:56 AM

Any pics of the mats?

hrpiii · 12-15-2009, 08:40 AM

here you go and a link to
http://www.camaro5.com/forums/showthread.php?t=32821

mydreamcar · 12-15-2009, 10:06 AM

still waiting on mine and I ordered them 11/29. gonna give him another day.

lawdogg149 · 12-15-2009, 10:49 AM

I agree service is very poor with this company. I ordered a rear blackout and took over a week to arrive in which it showed shipped four days. Calls and Pm were never returned as well. Also no instructions were provided or on website. Installed product looks bad will be removing today.

AzItaliaSS · 11-26-2011, 08:01 PM

Agreed!

bajamoon · 11-26-2011, 08:13 PM

Quote:

Originally Posted by AzItaliaSS

Agreed!

This thread is 2 years old. Trying posting in one of the sale sections. Say I sent you a pm did you get it. that's what I did.

09-17-2009, 12:53 AM	#1
talwell Drives: 1969 LS1 Camaro Join Date: Aug 2009 Location: Staten Island Posts: 1,061	RPI Designs - Very Slow Processing I placed my order with RPI Designs for a custom set of floor mats, some custom painted FRC and a Camaro SS embroidered hat on 9.4.09. To date, I did receive the hat - I believe it was drop shipped to me. As for the rest of the order, it is now 13 days and I have not heard anything. Thier site only says the order is received and I have not been contacted via telephone or email in regards to the status of my order. I have read in here where they say a custom order should take 7-10 days which is understandable. I am now going on 2 weeks and to my knowledge it has not even been shipped. RPI - please either provide the customers a shipping date so we know when to expect the order to be completed and shipped or speed up the processing of the custom orders as 2 weeks really is a long wait to get an order shipped.

09-22-2009, 12:46 AM	#4
rharon Drives: 2010 Yellow 2SS/RS Join Date: Jun 2009 Location: Fresno / Clovis , CA Posts: 328 View My Garage	why dont you pm them. I have had great a response from them __________________ Magnacharger TVS2300, ARH HEADERS, ROTO-FAB CAI, NOWEEDS.NET DIVERTERS

12-15-2009, 07:51 AM	#8
hrpiii AKA "Beefcake" Drives: 2023 ZL1 Sharkskin Join Date: Oct 2009 Location: Indy Posts: 8,573	dang it.. my floormats are still in a "received" status after 12 days. You know I just can't drive without my floormats Hey RPI.. any chance to have them before X-mas??? dang.. already emailed and responded.. LOVE THESE GUYS!!! Last edited by hrpiii; 12-15-2009 at 08:30 AM.

12-15-2009, 10:49 AM	#12
lawdogg149 Drives: Corvette ZO6 CSR edition #47 Join Date: Apr 2009 Location: Calhoun, GA Posts: 766 View My Garage	I agree service is very poor with this company. I ordered a rear blackout and took over a week to arrive in which it showed shipped four days. Calls and Pm were never returned as well. Also no instructions were provided or on website. Installed product looks bad will be removing today. __________________ Nationwide Turf "artificial turf factory"

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09-17-2009, 09:10 AM	#2
chevyss SS/RS Drives: 2010 SS/RS IOM w/blk stripes A6 Join Date: Jun 2009 Location: Eastern Washington Posts: 816 View My Garage	I had some issues with RPI at first, but they've been really good lately. My mats came in three days. In my experience they do a really good job. Have you contacted them by e-mail?? Josh is good about getting back.

09-22-2009, 12:43 AM	#3
talwell Drives: 1969 LS1 Camaro Join Date: Aug 2009 Location: Staten Island Posts: 1,061	My floor mats finally arrived - but my painted FRC for my LS7 have still not arrived and not even as much as an email in 18 days. RPI - please get your act together. You have good quality products but this is no good if you dont ship or update your customers.

12-08-2009, 04:18 PM	#5
Darth_Emma Psssssssssshhhhhhhhhhhhh! Drives: under contruction Join Date: Nov 2009 Location: Marysville, Ohio Posts: 12,996 View My Garage	I ordered an "Objects in Mirror are Losing" sticker and some Lloyds car mats from RPI last week. I got the sticker in 3 days. I don't have the mats yet, but I emailed RPI and they responded within 24 hours to let me know the Lloyds mats are custom made (they have custom stitching on them and are made to order) and take a few days. He indicated they take about a week to get. I really like how quickly they responded to my email. I think they're a very good company.

12-11-2009, 05:52 PM	#6
Darth_Emma Psssssssssshhhhhhhhhhhhh! Drives: under contruction Join Date: Nov 2009 Location: Marysville, Ohio Posts: 12,996 View My Garage	I got my Lloyds mats from RPI today. They are custom made, so I'm impressed that it only took a total of 10 days to get them! When I email RPI earlier in the week, they replied quickly to tell me each set was made to order and that they'd have them on Wednesday. Here is is, Friday and I have them. Ya! The mats are REALLY NICE and I had them embroidered with red "Camaro SS" on them. The embroidered logos are very well done and the mats are made of quality material. Very happy all around. Thanks RPI!

12-11-2009, 05:55 PM	#7
BackinBlackSS/RS Go Blue!!!!! Drives: 2012 Cruze LT Join Date: Mar 2009 Location: Indiana Posts: 23,290	Yeah, I too got the red SS Camaro mats. BEAUTIFUL!!!! Great service.

12-15-2009, 07:56 AM	#9
2010 SSRS Drives: 3 V8 Camaros Join Date: May 2009 Location: The Ocean State Posts: 111,186 View My Garage	Any pics of the mats?

12-15-2009, 08:40 AM	#10
hrpiii AKA "Beefcake" Drives: 2023 ZL1 Sharkskin Join Date: Oct 2009 Location: Indy Posts: 8,573	here you go and a link to http://www.camaro5.com/forums/showthread.php?t=32821

12-15-2009, 10:06 AM	#11
mydreamcar My Dream Car Drives: 2011 SIM LS3 1SS Join Date: Jul 2009 Location: staten island Posts: 1,534	still waiting on mine and I ordered them 11/29. gonna give him another day.

11-26-2011, 08:01 PM	#13
AzItaliaSS Drives: 2010 2ss RJT LS3 GONE.... Join Date: Aug 2011 Location: GILBERT,ARIZONA Posts: 720	Agreed!