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Old 04-18-2018, 07:22 PM   #1
Clarkstar

 
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RPI dash trim, carbon fiber & white... opinions please

Seen these guys advertising on here... had a special on the dash trim... so I ordered one. (I know, I should have saved my money on parts that make power). Told 3-4 weeks. Not a problem since it was February. Showed up 8 weeks later. This is what it looked like...
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Old 04-18-2018, 07:28 PM   #2
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I called and complained. The film has holes and was not clear coated. It looks nothing like the photos on the website, or the ones they have posted on the forum. They apologized and said to send it back and they would redo it.

I recieved it today, about 2 weeks turn around. It was clear coated this time, but I think that's all they did. The holes in the film are in the same spots... they told me they were going to repaint, hydrodip and clear it.

Am I being too picky? I've purchased dipped parts from a local place years ago, and they were perfect...
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Old 04-18-2018, 07:44 PM   #3
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You got hosed my man......DEMAND an acceptable product or money returned.

This is very unprofessional customer service. Ask them if they are OK with you coming by and poking holes in their cars dashboard. After they say no, ask why you should settle for holes in yours.
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Old 04-18-2018, 07:50 PM   #4
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I wouldn’t accept that. It’s horrible!
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Old 04-18-2018, 07:55 PM   #5
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Yeah, that's what I thought. I gave them a chance to make it right, and they sent me the sameshit. I think I'll ask for a refund...
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Old 04-19-2018, 05:15 PM   #6
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Get a refund. That’s horrid!
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Old 04-19-2018, 05:53 PM   #7
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Yeah, emailed them today asking for a shipping label and refund. I'm really surprised they would send it to me like that...TWICE!!! I will never buy one of there products again...
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Old 04-20-2018, 07:23 PM   #8
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They didn't advertise that as real Carbon Fiber I hope. Isn't that that film transfer stuff? No substitute for the real thing sorry.
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Old 04-20-2018, 07:31 PM   #9
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Quote:
Originally Posted by 1Coopgt View Post
They didn't advertise that as real Carbon Fiber I hope. Isn't that that film transfer stuff? No substitute for the real thing sorry.
No its film...I have bought hydrodipped parts in the past, from another vendor. They looked much better than this junk...
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Old 04-20-2018, 07:55 PM   #10
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What are the holes from?
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Old 04-20-2018, 08:21 PM   #11
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Holes in the film when they dip it... maybe from going too fast.. or poor quality film...or bad prep...???
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603 h.p. 495 ft lbs tq.
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Old 04-20-2018, 08:45 PM   #12
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I wonder why they haven't come on this thread and given some customer service.
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Old 04-20-2018, 08:46 PM   #13
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Quote:
Originally Posted by 1Coopgt View Post
They didn't advertise that as real Carbon Fiber I hope. Isn't that that film transfer stuff? No substitute for the real thing sorry.
Real or not, that work suks.
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Old 04-20-2018, 09:30 PM   #14
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Quote:
Originally Posted by TheFlyingBananaSS View Post
I wonder why they haven't come on this thread and given some customer service.
Yup... I was thinking the same thing.

I told them i was not satisfied with the second part... they said they are sending me a return shipping label and will refund me when they receive it. No explanation... or excuses... or attempt to make it right. Almost like this happens often...???
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2013 1le- Katech 416 short block, TSP custom grind cam, LOD intake, cnc heads by F.ED., Nick William's 102mm T.B., CORN fed, Pedders coilovers. Performance street alingnment by Justin at Lake Country Alignment and dyno tune by Late Model Throttle.

603 h.p. 495 ft lbs tq.
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