Anybody else having trouble getting parts? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Phoenix328 · 01-05-2010, 03:21 AM

I hit a deer 3 weeks ago.

I had the car in the body shop the next day and it has been gone ever since. I have been talking with the body shop every day and they keep advising me that they are waiting on the right side headlight housing and a plastic air channel that goes on the right side of the radiator support. They say nobody has the parts

I am getting really impatient over this and am wondering if anyone else is having problems getting their camaros put back together. I mean seriously they need to up production of parts so we can get our cars fixed.

rusty73 · 01-05-2010, 05:08 AM

I took my Camaro to the shop(Apple Chevrolet, York, PA) back in November, due to a muffler rattle, and I was told that something broke off within the muffler and that they would have to order a whole new muffler system. I'm still waiting for the parts to come in.

Black_2SS · 01-05-2010, 06:08 AM

I feel your pain!!! Hit a deer 12/4. Still waiting on the drivers side headlight. The shop has fixed everything but can't put the front back on w/o the headlight. They were on shutdown for 2 weeks. I have a spac case and call GM and the dealer everyday. The have escallated it as high as possible. They say they are trying to get one direct from the supplier (in Mexico!!) or pull one from the line. Last I heard yesterday though (from an actual spac specialist) even pulling from the line can sometimes take 2 weeks! They are telling me it could be tomorrow up to 4 weeks!!!! Wow, talk about making planning impossible!!! I have complained enough GM is supposed to pay for a rental now, but its not the same!! The dealers won't scavage a light because you have to pull the whole front off the car. I've had the dealer do a inventory search across the US. Last week there were 2 in the entire US!!! Of course both were already sold. When I called those dealers though, the one said he had like 15 calls that week. Just mention parts for a 2010 camaro and they almost laugh at you.

Best of luck to you. Make sure you have a spac case and hound them all you can. Your dealer can push it if you push them. Have then talk to there GM sales manager.

b4z · 01-05-2010, 06:21 AM

I feel you guy's pain also. I had a rain leak in my GTO flooding out the passenger side of the car and it has been in the shop for 31 days awaiting a carpet set from Australia!

GM used to keep more parts inventory.

2Fast4U2010 · 01-05-2010, 08:03 AM

If it's a good dealer, they will give you a loaner car off there lot. I have a good dealer compared to all the stories I've read. WOW!

Black_2SS · 01-05-2010, 08:20 AM

No loaner car can make up for the 5 - 6 weeks waiting for parts for a brand new car. Another week and the shop will have had possession longer than me!!!!

Scrappy Doo · 01-05-2010, 08:46 AM

Quote:

Originally Posted by Black_2SS

No loaner car can make up for the 5 - 6 weeks waiting for parts for a brand new car. Another week and the shop will have had possession longer than me!!!!

Especially if you are making payments on a car that you don't even have. I can understand a week, maybe even a week and a half. But seriously, 5 weeks? Maybe GM would pick up that months payment. (if you have payments)

Black_2SS · 01-05-2010, 09:01 AM

Tried that, I told the District Specialist I was not going to make payments on a car that they could not supply parts for that I had only had for 30 days. Her reply was that would be fine but when they repo'd it that would be my own problem. WOW!!!

TommyTSquared · 01-05-2010, 09:24 AM

Quote:

Originally Posted by Black_2SS

Tried that, I told the District Specialist I was not going to make payments on a car that they could not supply parts for that I had only had for 30 days. Her reply was that would be fine but when they repo'd it that would be my own problem. WOW!!!

What the hell did you expect him to say? If the dealer can't get in the part because of a manufacturing shortage, or whatever problem the dealer's source is having that wont help expedite the process by not threatening to pay off the car.

franknbeans · 01-05-2010, 09:34 AM

i've been waiting 3 weeks for two tail light benzels and 3 AMB lights

adub4185 · 01-05-2010, 09:42 AM

ive been waiting about a month for a door panel. i bitched and moaned about it enough and the magically found one the other day. ill finally get my car back monday. the wait sucks though. sorry about you hitting the deer.

TitanTerry · 01-05-2010, 01:19 PM

My car has been in the dealership for 3 weeks today! waiting on a window motor. It decided to take on a life of it's own and even opened when the key was out of the ignition... I am so frustrated I can not believe it... Brand new car, Camaro no less, paid for, and I have no wheels... They have rented me a COBALT! Darn this is frustrating. Meanwhile I am paying for Onstar and XM radio and can not even use it... I so want to drive my new car! Oh, and I have lost a month's worth of warranty. How can they not get parts for cars on the street/sold and still produce over 4,000 cars a month? It is not right to ignor those who have purchased (paid for) Camaros which are on the road; Or in my case ...in the dealership awaiting a part to get back on the road. Every time I call I get the run-a-round!

TitanTerry · 01-05-2010, 03:32 PM

I just got off the phone with the service dept. at my dealership and they told me that they have logged multiple calls to GM, which were recorded and go unanswered. They said that they do not expect any change until Friday, ...at the earlies!

firestone_ss · 01-05-2010, 09:56 PM

when my camaro was rear ended in june the dealers body shop had my car for 5 weeks waiting on parts,i call gm and complained about part availibilty on a new car and they offered to pay my first car payment even though the damage wasnt there fault the rep agreed that parts should be availible,is your car at a chevy dealer or independant body shop?if so that may be why there a lack of progress,anyway good luck

01-05-2010, 03:21 AM	#1
Phoenix328 Drives: 2010 Camaro SS/RS IBM Join Date: Jul 2009 Location: USA Posts: 347	Anybody else having trouble getting parts? I hit a deer 3 weeks ago. I had the car in the body shop the next day and it has been gone ever since. I have been talking with the body shop every day and they keep advising me that they are waiting on the right side headlight housing and a plastic air channel that goes on the right side of the radiator support. They say nobody has the parts I am getting really impatient over this and am wondering if anyone else is having problems getting their camaros put back together. I mean seriously they need to up production of parts so we can get our cars fixed. __________________ 2010 Camaro SS/RS IBM 6M 1100: 07-01-09 4000: 08-25-09 4200: 08-25-09 5000: 09-02-09 6000: 09-02-09 2000: 07-24-09 2500: 07-29-09 3000: 07-30-09 3100: 08-02-09 3300: 08-05-09 TPW 08-17-09 3400: 08-13-09 3800: 08-24-09

01-05-2010, 09:34 AM	#10
franknbeans Whipped Drives: 2010 CAMARO Join Date: Sep 2008 Location: Pittsburgh-ish - PA Posts: 4,216 View My Garage	i've been waiting 3 weeks for two tail light benzels and 3 AMB lights __________________ Car of the week 7/7/14

01-05-2010, 01:19 PM	#12
TitanTerry Drives: 2010 Camaro, 2LT, RS, ABM Join Date: Jul 2009 Location: Space Coast, Florida Posts: 112	My car has been in the dealership for 3 weeks today! waiting on a window motor. It decided to take on a life of it's own and even opened when the key was out of the ignition... I am so frustrated I can not believe it... Brand new car, Camaro no less, paid for, and I have no wheels... They have rented me a COBALT! Darn this is frustrating. Meanwhile I am paying for Onstar and XM radio and can not even use it... I so want to drive my new car! Oh, and I have lost a month's worth of warranty. How can they not get parts for cars on the street/sold and still produce over 4,000 cars a month? It is not right to ignor those who have purchased (paid for) Camaros which are on the road; Or in my case ...in the dealership awaiting a part to get back on the road. Every time I call I get the run-a-round! __________________ ~ It's not a car... ~ IT'S A CAMARO! ~ Ordered: 07/02/09 HOME - 9/25/09 Last edited by TitanTerry; 01-05-2010 at 01:33 PM.

01-05-2010, 03:32 PM	#13
TitanTerry Drives: 2010 Camaro, 2LT, RS, ABM Join Date: Jul 2009 Location: Space Coast, Florida Posts: 112	I just got off the phone with the service dept. at my dealership and they told me that they have logged multiple calls to GM, which were recorded and go unanswered. They said that they do not expect any change until Friday, ...at the earlies! __________________ ~ It's not a car... ~ IT'S A CAMARO! ~ Ordered: 07/02/09 HOME - 9/25/09 Last edited by TitanTerry; 01-05-2010 at 05:51 PM.

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01-05-2010, 05:08 AM	#2
rusty73 Drives: 2010 Camaro, SS, Cyber Gray Join Date: Mar 2009 Location: York, PA Posts: 11	I took my Camaro to the shop(Apple Chevrolet, York, PA) back in November, due to a muffler rattle, and I was told that something broke off within the muffler and that they would have to order a whole new muffler system. I'm still waiting for the parts to come in.

01-05-2010, 06:08 AM	#3
Black_2SS Drives: 2018 Camaro SS HotWheels Edition Join Date: Oct 2009 Location: Ohio Posts: 276	I feel your pain!!! Hit a deer 12/4. Still waiting on the drivers side headlight. The shop has fixed everything but can't put the front back on w/o the headlight. They were on shutdown for 2 weeks. I have a spac case and call GM and the dealer everyday. The have escallated it as high as possible. They say they are trying to get one direct from the supplier (in Mexico!!) or pull one from the line. Last I heard yesterday though (from an actual spac specialist) even pulling from the line can sometimes take 2 weeks! They are telling me it could be tomorrow up to 4 weeks!!!! Wow, talk about making planning impossible!!! I have complained enough GM is supposed to pay for a rental now, but its not the same!! The dealers won't scavage a light because you have to pull the whole front off the car. I've had the dealer do a inventory search across the US. Last week there were 2 in the entire US!!! Of course both were already sold. When I called those dealers though, the one said he had like 15 calls that week. Just mention parts for a 2010 camaro and they almost laugh at you. Best of luck to you. Make sure you have a spac case and hound them all you can. Your dealer can push it if you push them. Have then talk to there GM sales manager.

01-05-2010, 06:21 AM	#4
b4z Drives: '06 Pontiac GTO M6, '19 F150 2.7TT Join Date: Nov 2008 Location: Charleston, SC Posts: 1,425	I feel you guy's pain also. I had a rain leak in my GTO flooding out the passenger side of the car and it has been in the shop for 31 days awaiting a carpet set from Australia! GM used to keep more parts inventory.

01-05-2010, 08:03 AM	#5
2Fast4U2010 Drives: Camaro 2SS Join Date: Jun 2009 Location: Brunswick, GA Posts: 179 View My Garage	If it's a good dealer, they will give you a loaner car off there lot. I have a good dealer compared to all the stories I've read. WOW!

01-05-2010, 08:20 AM	#6
Black_2SS Drives: 2018 Camaro SS HotWheels Edition Join Date: Oct 2009 Location: Ohio Posts: 276	No loaner car can make up for the 5 - 6 weeks waiting for parts for a brand new car. Another week and the shop will have had possession longer than me!!!!

01-05-2010, 09:01 AM	#8
Black_2SS Drives: 2018 Camaro SS HotWheels Edition Join Date: Oct 2009 Location: Ohio Posts: 276	Tried that, I told the District Specialist I was not going to make payments on a car that they could not supply parts for that I had only had for 30 days. Her reply was that would be fine but when they repo'd it that would be my own problem. WOW!!!

01-05-2010, 09:42 AM	#11
adub4185 Drives: 2010 2SS RS, 2023 Camaro ZLE Join Date: Oct 2009 Location: Dallas, TX Posts: 632	ive been waiting about a month for a door panel. i bitched and moaned about it enough and the magically found one the other day. ill finally get my car back monday. the wait sucks though. sorry about you hitting the deer.

01-05-2010, 09:56 PM	#14
firestone_ss Drives: 2010 camaro ss Join Date: May 2009 Location: Tacoma WA Posts: 779	when my camaro was rear ended in june the dealers body shop had my car for 5 weeks waiting on parts,i call gm and complained about part availibilty on a new car and they offered to pay my first car payment even though the damage wasnt there fault the rep agreed that parts should be availible,is your car at a chevy dealer or independant body shop?if so that may be why there a lack of progress,anyway good luck