Am I wrong? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

sykb47l · 11-02-2008, 06:31 PM

Ok I placed my order on 10/13 at a dealer close by my house. Agreed to pay MSRP and nothing more. Gave a $1000.00 deposit and was told I'd get a receipt the next day. The Inventory Manager that places the orders would put it in on the 10/14 because he leaves at 4pm and I got to the dealership at 6pm. I was suppose to go by after work to pick up a receipt and the GM order printout on the 14th.

I call before leaving work and the salesman tells me that the Inventory Manager didn't show up for work and to call back tomorrow. I call on the 15th and my salesman doesn't answer; I leave a message and no call back. I wait a week and call again....still no call back.

The girl I'm dating gets upset and tells me that we are going to the dealer to get my deposit back and we will find a new dealer. SHE calls the salesman leaves a REALLY mean message saying that we want a call back in 1 hour or we are coming by to get the money. No call back. So I call two dealers one that explains that if i can come in on my lunch and place the order he can give me a contract, sell it at MSRP, and order it while Im there; didn't even mention the other dealer!!!

We go to pick up my check and of course the salesman acts completely shocked. I asked for my deposit back and that they destroy my paper work. He had the nerve to ask why and the asked if they placed the order now would I keep my business with them. I explained that if this is the type of service I can expect throughout this whole process I'd be going elsewhere. I got my check and was sooo tempted to do a burnout in my GTO but I remained civil and left.

Placed my order with the new dealer. They even showed me a few of the colors on factory cars that they had on the lot without me even asking. They gave me a receipt and contract right then and there. A completely different experience from the first dealer.

If you havent seen cyber gray in person you need to. When you get close to the car it has a blue tint in it that is just amazing. Also Sunburst Orange is not the same as Inferno Orange

LOL. Sunburst Orange looks almost brown. Inferno Orange looks much better in person and much better than any of the pics online. Its a bright color. Still hoping for an Imperial Blue SS though.

And....GM you may have more orders but there are dealers that are not taking buyers seriously.

yotaman96 · 11-02-2008, 06:40 PM

Sounds like you did the right thing. Hope it all works out for you.

Inspector 17 · 11-02-2008, 06:45 PM

Seems like the right thing to do to me also. As a group, we need to penalize bad salespeople/dealers by not doing business with those dealers. It's the only way they will get the message (less $$$$$).

Ry4nVan · 11-02-2008, 09:20 PM

You gotta fight... for your right....

Good for you.

zebra · 11-02-2008, 10:19 PM

you should add them to the "don't buy from these guys" thread

wavrun2000 · 11-02-2008, 11:48 PM

I would have done the same. BTW props for you lady friend.

headpunter · 11-03-2008, 12:13 AM

goodonya.....

tally114 · 11-03-2008, 08:59 AM

Im glad to hear that about cyber gray. Thats what I went with...

Crowley · 11-03-2008, 09:14 AM

I would say you did the right thing ..

Crowley

*radz28* · 11-03-2008, 10:15 AM

+10 What a bunch of crap that they couldn't even return your calls and then be suprised when you return and are pizzed.

sykb47l · 11-03-2008, 08:07 PM

Thanks guys! I'd put the dealer on the bad dealer list but i dont want to cause panic for the 3 people that ordered before me. I'm hoping that it was just my salesman.

If you are in San Antonio or the surrounding area send me a PM and I'll let you know.

xl1200r · 11-04-2008, 02:42 PM

I'd say the only wrong thing you did was leave $1000 with someone and not walk out with a contract or recipt.

11-02-2008, 06:31 PM	#1
sykb47l Drives: 73' VW Bug Join Date: Sep 2008 Location: San Antonio, TX Posts: 761	Am I wrong? Ok I placed my order on 10/13 at a dealer close by my house. Agreed to pay MSRP and nothing more. Gave a $1000.00 deposit and was told I'd get a receipt the next day. The Inventory Manager that places the orders would put it in on the 10/14 because he leaves at 4pm and I got to the dealership at 6pm. I was suppose to go by after work to pick up a receipt and the GM order printout on the 14th. I call before leaving work and the salesman tells me that the Inventory Manager didn't show up for work and to call back tomorrow. I call on the 15th and my salesman doesn't answer; I leave a message and no call back. I wait a week and call again....still no call back. The girl I'm dating gets upset and tells me that we are going to the dealer to get my deposit back and we will find a new dealer. SHE calls the salesman leaves a REALLY mean message saying that we want a call back in 1 hour or we are coming by to get the money. No call back. So I call two dealers one that explains that if i can come in on my lunch and place the order he can give me a contract, sell it at MSRP, and order it while Im there; didn't even mention the other dealer!!! We go to pick up my check and of course the salesman acts completely shocked. I asked for my deposit back and that they destroy my paper work. He had the nerve to ask why and the asked if they placed the order now would I keep my business with them. I explained that if this is the type of service I can expect throughout this whole process I'd be going elsewhere. I got my check and was sooo tempted to do a burnout in my GTO but I remained civil and left. Placed my order with the new dealer. They even showed me a few of the colors on factory cars that they had on the lot without me even asking. They gave me a receipt and contract right then and there. A completely different experience from the first dealer. If you havent seen cyber gray in person you need to. When you get close to the car it has a blue tint in it that is just amazing. Also Sunburst Orange is not the same as Inferno Orange LOL. Sunburst Orange looks almost brown. Inferno Orange looks much better in person and much better than any of the pics online. Its a bright color. Still hoping for an Imperial Blue SS though. And....GM you may have more orders but there are dealers that are not taking buyers seriously.

11-02-2008, 06:40 PM	#2
yotaman96 Drives: 2017 Camaro SS1LE 2000 Trans Am WS6 Join Date: Jul 2008 Location: Portland, TN Posts: 2,952 View My Garage	Sounds like you did the right thing. Hope it all works out for you. __________________ 2017 Krypton Green SS 1LE Magnacharged 2000 Trans Am WS6 manual trans 2002 Trans Am 2015 Ram Crew Cab Cummins

11-02-2008, 10:19 PM	#5
zebra just can't seem to leave Drives: your mom wild!! Join Date: Oct 2008 Location: cold & windy Posts: 10,625 View My Garage	you should add them to the "don't buy from these guys" thread __________________ Eve ('00 FRC): hot-air intake Rowan ('09 H3): 5spd mom-mobile Penny ('99 Sierra): 5.3 / HD 5spd... gone but not forgotten Samson ('18 HD): compounded 408

11-03-2008, 12:13 AM	#7
headpunter Not That sad..considering Drives: Man Join Date: Aug 2007 Location: the part of washington the capital forgot about. Posts: 3,745 View My Garage	goodonya..... __________________ Stop Whinging

11-03-2008, 09:14 AM	#9
Crowley Okie doke Drives: 2012 GT500 Join Date: Sep 2008 Location: McKinney Texas Posts: 3,567 View My Garage	I would say you did the right thing .. Crowley __________________

11-02-2008, 06:45 PM	#3
Inspector 17 I love crepes Drives: 2017 ZL1 NGM A10 Join Date: Oct 2008 Location: Maryland Posts: 4,955 View My Garage	Seems like the right thing to do to me also. As a group, we need to penalize bad salespeople/dealers by not doing business with those dealers. It's the only way they will get the message (less $$$$$).

11-02-2008, 09:20 PM	#4
Ry4nVan Drives: Currently (Toyota Tacoma) Join Date: Sep 2008 Location: Phoenix, AZ Posts: 287	You gotta fight... for your right.... Good for you.

11-02-2008, 11:48 PM	#6
wavrun2000 o come on Drives: 06 GTO Join Date: Nov 2008 Location: Naples FL Posts: 437	I would have done the same. BTW props for you lady friend.

11-03-2008, 08:59 AM	#8
tally114 Drives: 08 C6 NPP, MZ6 436hp, M2W Join Date: Nov 2008 Location: Van Buren Posts: 39	Im glad to hear that about cyber gray. Thats what I went with...

11-03-2008, 10:15 AM	#10
radz28 Petro-sexual Drives: Ultra-Grin Join Date: Oct 2006 Location: Crazy Coast Posts: 15,788 View My Garage	+10 What a bunch of crap that they couldn't even return your calls and then be suprised when you return and are pizzed. __________________ '20 ZL1 Black "Fury" A10, PDR, Exposed CF Extractor Magnuson Magnum DI TVS2650R // RFBG // Soler 103 // TooHighPSI Port Injection // THPSI Billet Lid // FF // Katech Drop-In // PLM Heat Exchanger // ZLE Cradle bushings // BMR Chassis-Suspension Stuff // aFe Bars // Diode Dynamics LEDs // ACS Composites Guards // CF Dash // Aeroforce // tint // other stuffs

11-03-2008, 08:07 PM	#11
sykb47l Drives: 73' VW Bug Join Date: Sep 2008 Location: San Antonio, TX Posts: 761	Thanks guys! I'd put the dealer on the bad dealer list but i dont want to cause panic for the 3 people that ordered before me. I'm hoping that it was just my salesman. If you are in San Antonio or the surrounding area send me a PM and I'll let you know.

11-04-2008, 02:42 PM	#12
xl1200r Drives: 2006 Cobalt SS/SC Join Date: Oct 2008 Location: Cohoes, NY Posts: 109	I'd say the only wrong thing you did was leave $1000 with someone and not walk out with a contract or recipt.

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