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Old 07-11-2010, 10:17 PM   #1
AWS-GTAW
 
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Front windshield mysteriously cracked PICs

I went outside and i notice my front window mysteriously cracked. I didn't notice the crack before . Also inspected the window carefully and there is no damage our scratches on the outside of the window, the crack is forming from inside the vehicle i feel its a manufacture defect.


Did anyone else have this problem?
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Old 07-12-2010, 05:38 AM   #2
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i have a small tiny crack sorta like that on my headlight although i dont see any evidence of it being hit by something.
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Old 07-12-2010, 10:40 PM   #3
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found this on the boards...
http://www.camaro5.com/forums/showpo...7&postcount=23

should help
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Old 07-13-2010, 10:19 AM   #4
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Cant really tell but it looks like that little white mark on the second picture is a impact point right above the dots.
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Old 07-15-2010, 11:52 AM   #5
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I would recommend you have your local dealership check this out and see if they will replace the window under the 3 year 36,000 mile bumper bumper warranty. This would be your best option as far as getting the issue fixed. I hope that helps you. If you have any more issues with the vehicle you can contact me through the forum.

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Old 07-15-2010, 01:13 PM   #6
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if not most insurance policies cover winshields, and most glass places will pay your deductible
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Old 07-15-2010, 01:23 PM   #7
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bring it back to the dealership, that is a weird looking crack.
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Old 07-15-2010, 01:24 PM   #8
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Insurance is fine as a backup plan, BUT...if it is indeed a manufacturing issue, then bring it to the dealer and get it documented. GM can't fix anything for future cars if they don't try and capture the entire issue.
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Old 07-19-2010, 01:16 AM   #9
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Thanks everyone with the helpful replies. I took in to my dealer and it is covered under warranty. They ordered a new window and I need to wait a week for it to come in. The size of the crack has since increased 200% from normal driving. I am a little paranoid if the crack will happen again when the new window is installed

Hope to get it fixed soon, my passenger door window also has a problem when opening the door the window hits the upper trim.
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Old 08-13-2010, 10:36 AM   #10
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I called my dealer's service department, and he said that he hasn't seen a "stress crack" in a windshield in seven or eight years. I knew at that point that it would have been useless to drive all the way down there just to have him tell me to go scratch my ass. I certainly wish I would have seen this post prior to having my insurance company replace it. Oh well, I'll learn one of these days...
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Old 08-13-2010, 11:41 AM   #11
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Unless there is evidence of an impact, it is covered under the bumper to bumper warranty.

Any service dept that claims they have not seen warrantable stress cracks is blowing smoke out their ass. Stress cracks happen all the time, and warranty claims for them are nothing out of the ordinary.

A good dealer would just handle it.

A POS one will come up with excuses why they don't want to handle it.

If there is no rock chip, push the issue until it's covered. Because your car has a bumper to bumper warranty, and the windshield is between the bumpers. The warranty book has a list of warranty exclusions, the windshield is not one of them.
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Old 08-13-2010, 11:49 AM   #12
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if it is from the inside,it sounds like a warranty issue.make sure who ever fixes it,they use OEM glass.
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Old 08-13-2010, 03:40 PM   #13
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I had a stress crack on my Solstice, called the dealer and was blown off. I searched to Kappa forums and found a few others that had similar issue, called the dealer back and was told "everything I read on the Internet is not true"

Anyway, I asked for a manager. He was skeptical and treated me like an idiot, but asked me to take it in to look at it. As soon as he saw it (and it looked like the one in this thread) he immediately said it would be covered and was very helpful, etc.

A LOT of people out there are clueless and would expect warranty to cover cracks from rocks, etc. so I can see a dealer wanting to take a look, but not being rude from the start would help...
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Old 08-17-2010, 03:36 PM   #14
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Update the dealership did not receive the window yet and the wait has been a inconvenience, the size of the crack is now nearly as long as the whole window itself. I am not sure wtf is going on now.

I still have other issues with my door window hitting itself when being opened I can imagine it causing some damage down the road, also my camaro only has 3000 miles on it and the problems are starting to add up, I also drive my car very respectfully and haven't even romp on the car. I just hope everything performs and works as a new car should, also this is my second 2010 ss got rid of the first one because there was allot mechanical problems with it.

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Old 03-12-2011, 09:47 PM   #15
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My husband's Camaro has a crack with no impact marks on it. We filed under insurance to have it repaired (it's only about 2 or 3 inches longs), but the glass company said it was a stress crack, has no impact marks and is unrepairable.

We took it to a dealership who is a sponsor of our car club and was told it was not covered under warranty. We'll be looking for another dealer.

It's night time now, but I'll take pics and upload them tomorrow.
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Old 03-12-2011, 09:56 PM   #16
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I have one as well. My dealer just plain refused to fix it. I'm taking this info to them PDQ!
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Old 03-12-2011, 11:42 PM   #17
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If your window is hitting the molding something is way wrong. Are the body lines all correct?? Door opens as it should??
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Old 03-13-2011, 12:01 AM   #18
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Quote:
Originally Posted by AWS-GTAW View Post
I went outside and i notice my front window mysteriously cracked. I didn't notice the crack before . Also inspected the window carefully and there is no damage our scratches on the outside of the window, the crack is forming from inside the vehicle i feel its a manufacture defect.


Did anyone else have this problem?
.You did not happen to open the hood with the wipers in the fold up pos did you? this is a common mistake and can, will,has cracked windshelds......
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Old 03-13-2011, 07:28 PM   #19
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I had a crack that looked exactly like this on my old WRX. A rock hit the window right below the windshield wiper and caused a crack to start forming. The impact didn't leave a mark, but definitely triggered the crack.
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Old 03-13-2011, 10:38 PM   #20
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Quote:
Originally Posted by anglwngss View Post
My husband's Camaro has a crack with no impact marks on it. We filed under insurance to have it repaired (it's only about 2 or 3 inches longs), but the glass company said it was a stress crack, has no impact marks and is unrepairable.

We took it to a dealership who is a sponsor of our car club and was told it was not covered under warranty. We'll be looking for another dealer.

It's night time now, but I'll take pics and upload them tomorrow.
Here's two pics of the crack on his car.
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Old 03-15-2011, 05:17 PM   #21
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2011 2SS Camaro

I just got home today from work and I have the exact same crack on the passenger side of my 2011 SS Camaro. It appears to have started under the plastic beneath the hood and worked its way up. I am taking my car in tomorrow for them to inspect it. I am already waiting on the spoiler fix kit where the spoiler has chipped the paint off of both sides of my trunk lid. I just got my car back from the dealership having paint warranty issues on my rocker panels, front fenders, and rear quarters. They repainted those panels and I was told that the factory paint was too thin. They also had to replace a right rear brake backing plate which was installed wrong on the assembly line and was rubbing and causing my rear brakes and emergency brake to stay engaged. I have also noticed the drivers side door starting to sag a little. My car is driven everyday and has 17,000 miles. I love my new camaro but I am highly disappointed in GM's engineers and the quality of the body of the car so far. I bought a new car to enjoy and not make trips back and forth to the shop for warranty issues. I bought a new 1994 camaro in late 1993 and that was the best car that I have ever owned. I only had one issue with the 1994 camaro and that was the t-top headliner sagging and they gladly fixed it. I really love the car but I will say that if you have to have a new camaro, then be ready to make warranty claims.
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Old 03-16-2011, 06:05 PM   #22
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2011 2SS Camaro Windshield Crack

I was told today by the local dealership that my windshield crack was caused by a rock, yet I cannot feel any chip nor see any chip. I was also told that the #PIE0083 could not be found on their computer and the print out that I had in my hand was downloaded online and looked to be fake. I was offered some advice by the service manager before I left. He said I needed to touch up a chip on my roof before it began to rust. I took my finger and wiped off the so called chip which was dirt and told him that the chip had just been touched up. I am planning on going to another dealership to see if I can get any satisfaction. I am trying to attach some pictures.
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Old 03-16-2011, 06:18 PM   #23
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if it's broken on the inside of the glass and theres no impact, it's a stress crack... if it's broken on the outside, it can be debatable... use your insurance, support local business, and ask about the products they use... i could possibly reccomend a glass replacement facility in your area, just PM me...
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Old 03-25-2011, 06:21 PM   #24
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Was contacted by a GM rep today and was told that since they could not look at the glass, they would have to take the dealer's word on the crack. They denied any warranty on the windshield. I feel like I was lead around in a circle by my nose.

As I was driving to work this morning, I crossed a bridge on the interstate. When I did, the windshield made a small audible pop and I watched crack all the way across the windshield parrallel to the dash. The crack stopped almost the same distance from the side as the where the crack originally started. I think there is a stress point or the glass was not properly tempered at the manufacturing plant. Has anyone elses car done this yet?
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Old 03-25-2011, 06:34 PM   #25
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Here are some pics.
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