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Geek
Drives: IOM 2010 Camaro 2SS
Join Date: Oct 2008
Location: Orlando
Posts: 4,451
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Quote:
Originally Posted by XoVeR
Aight first let me say I am not an expert on Camaro's, in fact I am not even a huge fan of them, but I am interested on the release of the new Camaro because of how our economy is going and the hopes Chevy are putting on this car. In no way am I an expert on the car.
But it does not make my opinion on this matter any less relevent.
I will preface my response with a quote that one of my managers said to me
"Do not ASSUME, because when you ASSUME something, you only make an ASS out of U and ME"
Now the biggest issue I am seeing people having is that they ASSUMED that Pre Order automatically meant FIRST to receive the Vehicle. But here is the issue. No where has GM said or IMPLIED that people who pre order the Camaro would get the car first.
Back in January I went with Mindz to a Chevy dealership to watch a Teleconference between the GM top brass and the Dealers, and one of the things I got out of the meeting was that CAMARO's will be Alotted to customers based on a census on what dealerships sold the most cars. Also it said people who pre ordered the Camaro most likely would not get their cars until October on the second cycle of the Camaro Release. This was a conference DEALERSHIPS watched or attended, so they knew that Camaro's would not be Gauranteed to Preorders right off the back.
So the issue with people who pre ordered the Chevy is two fold
1. People saw the Word Pre Order and immediately assumed "OH YIPPEE ME FIRST ME FIRST"
2. People were getting Hoodwinked my dealers to pre order to get the person's sale because guess what people thats what DEALERS do.
The first issue is if you Pre Ordered with the ME FIRST attitude, you did not read or research the product thoroughly before you pre ordered the Car. Oh you know all the specs, and what comes with the car, but you were blinded by the glitz and glam. You did not look for the information that was given, you only looked for the information that you wanted.
The people who fell victim to the second issue should really learn how to read a situation for what it is. Your talking to a dealer. The Economy is bad, dealers work on commission. And you thought your dealer was giving you objective advice.
Now some cold hard facts. This kind of stuff happens with legendary cars get re introduced, just look at recent history.
When the remodled Mustang came out, the same situation happened. People who pre ordered the car did not obtain the car until MONTHS after it was released. Even the chief design engineer of the remolded mustang did not get the car until 8 months until after it was released.
All people had to do was look at what happened with the mustang before they pre ordered the Camaro. Your answer would of smacked you in the face right therer in then.
I do sympathize with people wanting their Camaro's. It is a very nice looking car, I am not a huge fan of muscle cars, but I can definately see the Mystique in the New Camaro. If I was a fan of American Muscle Cars, I am pretty sure I would want a Camaro.
But people do not let your want's dictate your actions. Your car will be ready when it is ready
Just Chill out.
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GM not only called it a preorder which has it's own implied meaning but their statements on here as well as in the very minimal public documentation certainly did imply that preorders would come first. I've already shown examples of this so I won't go into it again.
Please post the dealership you attended the IDL at so that they can be reprimanded by GM. The information in that broadcast was GM confidential and customers were not permitted to view it. We should know. One small clip was posted by a dealer as part of a larger video of them yapping and GM demanded that it be pulled down immediately. Most dealerships didn't even watch the IDL. I know mine didn't. The whole idea of an IDL is antiquated. I mean... seriously... a satellite feed? In this day and age we have a thing called "the internet" (you may not have heard of it yet) that will allow people to "broadcast" video for relatively minimal cost. Maybe someone at GM should give this internet thing a try. And as I posted at the time, why couldn't they make this a webcast where customers could watch? Or have another webcast so that we don't have to pry information out of dealers. Oh what, you going to tell me that explaining the situation to customers goes against state laws too?
Quote:
Originally Posted by Silver Streak
Yes I read the whole 22 pages of these compiled threads, and this one specifically I have read it and understand it. It is as simple as this (which really isn't simple but understandable), IMO anyways. I never seen anywhere that GM said 1st come 1st serve, if people assumed this....well, and if they were told this it was not from GM. The dealers are responsible to how they sort their allocations out and GM has no authority over this. GM cannot possibly build the orders in the order they came, there are way too many factors in this equation but just try for a few minutes and think about it. I believe that in their plans, screwing over the enthusiast was not part of their evil scheme and nor is it what they are doing. There are dealers out there taking advantage of the situation and GM cannot control this, take it up with your dealer and write/call your representatives if you really want to solve this problem. If there was the same kinda passion directed to the sources of these problems instead of bashing GM who's hands are tied because of bureaucracy and/or policies as there is in this thread, well you just might get something done. I think there are things to be mad at, but most of these complaints are misguided. What really gets me though is to attack a man who many knows as "the worlds greatest living Camaro enthusiasts", "Mr. Camaro", "F-bodfather" for trying to ease our tensions, trying to explain something that is really complicated and dynamic as the auto manufacturing business is. He is a fellow Camaro enthusiasts who he and few others had enough passion and drive to get this great car into production when most had already written it off. The lack of respect that has been given to him and others including GM is disheartening. We are suppose to be enthusiasts, instead we are bashing the very company and people that has brought back an icon because of us the "enthusiasts". Good grief.
There is time to voice and then there is time to listen. I think we need to listen a lil more. 
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This isn't Scott's job. It's John or someone else on the Camaro team's. But, Scott is filling that role since they are evidently unwilling or uncapable of doing so themselves. I've had enough of listening to BS. Look at John's post on the fastlane blog. A bunch of beuraucratic crap. But how come he can post that in the comments of a blog but not on here? Or another enthusiast forum? Doesn't make sense.
Quote:
Originally Posted by 2010 SS RS
I have only one thing to add. When I go to Best Buy (dealer) and pre-order Madden 2010......People off the street dont get them walking in off the street until mine is delivered to me. Thanks EA sports.
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and
Quote:
Originally Posted by 67camaro99
When you go to Best Buy, the product they are selling is MASSED produced, held, and then shipped in Volume.
So, should GM hold 15K CAMAROS, wave a magic wand, and all Chevy Dealers have the CAMARO on MAY 6th? Better Yet, March 16th?????
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and
Quote:
Originally Posted by CamaroSpike23
but how many other people also have a reserved ticket for that exact same time? you move to a different line, but you still have to wait in line.
sort of. if you go to best buy and pre order a game, all that does is reserve you a copy when they come in. I just pre-ordered the Sims 3 (and got a few bonus things by preordering), but the day it comes in, im going to be out of town. does that mean that no one else should be able to come into the store the day it comes out and buy one direct? no. they arent going to ship me my game before they ship it to stores, all the preorder is (in this case) is a reservation for your individual, unique camaro.
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Guys, stuff like video games are not a good analog to this. Both sides really shouldn't be using it. They can produce a billion copies of a game in no time flat. They also don't have allocation systems to mess with. But on the flip side, if you preorder a game, some guy can't walk into another store and get that game BEFORE you. That's what's happening here. The same thing would happen here if you're out of town... the dealership will (or should) hold your car til you get back.
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