GM not honoring my Camaro paint warranty; paint cracking and peeling all over the car - Page 10 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Supermans · 08-02-2010, 08:26 PM

Quote:

Originally Posted by Dragoneye

You're already assuming things.

I am speaking in general here for every type of situation where damage occurs in transit or at the dealer and is fixed behind the backs of buyer and the car still sold as new. This type of situation is nothing new. Whether it happened as the buyer claims in this case or not. I understand GM offered the buyer half of what a re-paint would cost. That is a slap in the face in my opinion. The penalty for those dealers that do this and are caught should be severe. However as far as I know, GM does not police dealers at all. That is why I mentioned in another post of mine above that GM should hire detectives to pose as buyers and check out secretly at random the dealers in their network with the highest complaints from the BBB and weed those dealers out. The fact is GM looks the other way.. That is where my problem lies with GM and other big companies that do this..

*Mr. Wyndham* · 08-02-2010, 08:31 PM

Quote:

Originally Posted by Supermans

I am speaking in general here for every type of situation where damage occurs in transit or at the dealer and is fixed behind the backs of buyer and the car still sold as new. This type of situation is nothing new. Whether it happened as the buyer claims in this case or not. I understand GM offered the buyer half of what a re-paint would cost. That is a slap in the face in my opinion. The penalty for those dealers that do this and are caught should be severe. However as far as I know, GM does not police dealers at all. That is why I mentioned in another post of mine above that GM should hire detectives to pose as buyers and check out secretly at random the dealers in their network with the highest complaints from the BBB and weed those dealers out. The fact is GM looks the other way.. That is where my problem lies with GM and other big companies that do this..

Let me quote myself:

Quote:

Originally Posted by myself

You're already assuming things.

Supermans · 08-02-2010, 08:44 PM

Quote:

Originally Posted by Dragoneye

Let me quote myself:

I give you respect Dragoneye, have a little respect for me here. What exactly am I assuming? Name me one dealer in the "price gouging dealers" thread that has in numerous ways screwed with customers including "bait and switch" practices among other things that GM has dealt with? The fact is GM does not police their dealers and only cares about whether or not they keep on buying cars from them.. That is where the disconnect lies with the actual consumer here along the lines of doing something about these types of situations..

Orange5thGen · 08-02-2010, 08:56 PM

GM is honoring my paint work. My trunk lid is rusting from the inside out! Brought it in and they are sending to the repair shop. Now the big question is the gill area's and front bumper chips those areas are still pending. They are replacing my front lip spoiler again from the GM factory kit.

I really think this is a dealer issue, something very fishy in my eyes. Call the BBB and a lawyer.

I hope your issue gets resolved

jackr67 · 08-03-2010, 09:44 AM

Thanks everyone for your support. After much consideration, I decided to sell the Camaro. It's just not worth fighting GM for months in court, just to end up with a repainted car. I think it's clear there is a larger quality control problem that GM will have to eventually address - and certainly a prevailing customer service mindset that could use work too. I just don't have the energy to throw myself on my sword for it.

Good luck everyone.

Berean · 08-03-2010, 10:48 AM

Sorry to hear you're getting out but I understand your position. I wouldn't have the patience for that type of stuff either.

*GTAHVIT* · 08-03-2010, 10:50 AM

Closed.

08-02-2010, 08:56 PM	#130
Orange5thGen Drives: 2011 Convert Join Date: Oct 2009 Location: San Jose, CA Posts: 2,052 View My Garage	GM is honoring my paint work. My trunk lid is rusting from the inside out! Brought it in and they are sending to the repair shop. Now the big question is the gill area's and front bumper chips those areas are still pending. They are replacing my front lip spoiler again from the GM factory kit. I really think this is a dealer issue, something very fishy in my eyes. Call the BBB and a lawyer. I hope your issue gets resolved __________________ Come see me at www.chicago5thgen.com TEAM LLT, , 2011 Covertible 1LT RS, JDM Color Shift Halo's, Showstopper Camaro Bowtie Led Mirrors, Side Markers and Engine Cover, Pace Setter Catback Exhaust, BK Coilover Kit, 21" Full Crome GM wheels, Tinted windows, I WIN BEARS Plate. Full amber ABL dash and door update with IOM interior panels.

08-03-2010, 10:50 AM	#133
GTAHVIT Blessed Drives: 2013 Sonic RS MT Join Date: Dec 2007 Location: Saint Augustine FL Posts: 28,441 View My Garage	Closed. __________________ Click image to see build thread. PQ - "the love of cars. It's a boys first step toward manhood and a mans last hold on boyhood." Fbodfather - "We do not want to use the Z28 moniker on a car that does not deserve this hallowed name." The_Blur - "Let's not confuse competitors with equals."

08-03-2010, 09:44 AM	#131
jackr67 Drives: 1967 Austin Healey 3000 Join Date: Dec 2009 Location: Atlanta, GA Posts: 17	Thanks everyone for your support. After much consideration, I decided to sell the Camaro. It's just not worth fighting GM for months in court, just to end up with a repainted car. I think it's clear there is a larger quality control problem that GM will have to eventually address - and certainly a prevailing customer service mindset that could use work too. I just don't have the energy to throw myself on my sword for it. Good luck everyone.

08-03-2010, 10:48 AM	#132
Berean Drives: Truck Join Date: Apr 2010 Location: Home Posts: 2,439	Sorry to hear you're getting out but I understand your position. I wouldn't have the patience for that type of stuff either.