LT V6 Motor is blown! With only 9,000 miles on the clock...need help!

[Ronn]

Originally Posted by Scott@Bjorn3D

Hate to say it but everything is man made. Things break. Now to make the customer happy I would think they would of gotten you a new motor to get you back on the road faster.

They are probably going to have to send and engineer out to rebuild it. I mean do you really think techs at a dealer can rebuild an engine? Some dealers that do highend custom stuff yes but everyday dealer no way.

It would make sense to put a new motor in but unfortunately they will probably end up rebuilding it. As for rebuilding the motor, I don't see why a tech wouldn't be able to follow instructions that come up on the computer screen. Nothing special about it, he's not redesigning the car

[Scott@Bjorn3D]

Yeah just like they should be able to take the seats out of the car and clean the carpet after the A/C backed up in the car without denting the drivers side door seal, gouging the rocker plastic parts, gouging the dash, ripping the carpet and slitting the leather on a seat.

Like I would trust them to rebuild my engine after they did that to my car. Yeah right.

[UT-Engineer]

How hard is the car being driven to have it's engine blown under 10K? Was it simply mechanical failure or driver abuse?

[Sax1031]

A rebuilt engine at 9k miles.

Hell no. They would be buying the car back.

[epstein]

The Dealer may not have worded it correctly...... The entire motor assembly may be replaced but it is then deemed rebuilt or remanufactured. If the sum of the parts are more than an entire assembly then a reman/rebuilt unit is ordered and put in. The component that is replaced maintains the balance of the factory power train warranty which is 5 yrs or 100,000. Although it is a pain your vehicle will be good as new. That being said while it is a huge pain in the ass......Just make sure You get a loaner vehicle while yours is in repair.

Hope this helps

Brian

[BSX_Camaro]

New York Lemon Law

If the car does not conform to the terms of the written warranty and the manufacturer or its authorized dealer is unable to repair the car after a reasonable number of attempts during the first 18,000 miles or two years, whichever comes first, the consumer can choose a full refund or a comparable replacement car.

I think you qualify for this without much of a problem. I think you've surpassed the "reasonable" by quite a bit and the car is still not drivable.

I'd let them know that a rebuild is fine but you expect to be compensated for the drop in Blue Book value that a rebuilt engine entails. And that while it is in process that you expect them to make the payments on said vehicle since you are not in possession of the car. (Which I've seen done before, and a Chevy dealer at that)

[Big Brunsy]

Originally Posted by camaro52010

The warranty says they have the choice to rebuild or replace.
Push them to extend the warranty on the rebuild, it will still be your original motor with the damaged repaired.
I have seen properly repaired blown engines ultimately outlast new ones as the infant mortality was gone, the engine was gone over and new parts installed. It's a machine and they live on.

this ^

[TooCool5]

Originally Posted by v6sonoma

OMG! 2 motors out of 164,000! it's an epidemic! Come on people. I had the same engine in my CTS. It's a great engine, but even a great design fails once in a while. While everyone here would much rather have a new engine (or not have the problem at all) I'm sure the rebuild will be fine too. Just ask for an extended warranty since it's supposed to be as good as new.

Thank you, yes the numbers are small so far, only I'm not for a rebuild in a low mileage new car.

[talwell]

I had a similar problem to this with my 1997 Z-28. The car would always pop out of second gear - after over 60 days in the shop as I refused to pick it up until they fixed it I went back in and took the car back. Within 5 miles it popped out of second gear again. I called the GM customer service line and explained to them what was happening and told them I had a very well documented history on this problem. I further went on to explain to them that we had a newborn child and god forbid my wife was driving the car and got into an accident due to the car popping out of gear that I would sue them for the fullest extent allowed. They agreed to repair it at that point.

This is where my case is similar - the transmission was $4800 to replace with a factory sealed unit but they could rebuild it for $4500. Well as you know they always take the cheaper route despite my pleas and fighting they went ahead and rebuilt it. I was not happy about it but the car never popped out of gear again.

[talwell]

Originally Posted by BSX_Camaro

New York Lemon Law

If the car does not conform to the terms of the written warranty and the manufacturer or its authorized dealer is unable to repair the car after a reasonable number of attempts during the first 18,000 miles or two years, whichever comes first, the consumer can choose a full refund or a comparable replacement car.

I think you qualify for this without much of a problem. I think you've surpassed the "reasonable" by quite a bit and the car is still not drivable.

I'd let them know that a rebuild is fine but you expect to be compensated for the drop in Blue Book value that a rebuilt engine entails. And that while it is in process that you expect them to make the payments on said vehicle since you are not in possession of the car. (Which I've seen done before, and a Chevy dealer at that)

Actually the lemon law is very complicated and extremely difficult to get applied. In most cases it requires an attorney and many months or years of work to get the law applied.

From what I recall, in NY the dealer has 3 attempts to repair the problem - on the third attempt you are required to send a letter to the dealer and to the manufacturer demanding a resolution and if this is not done you cannot even discuss applying the lemon law.

There are a few other exceptions to the 3 attempts - the amount of time the car has been out of service can also be used to apply the lemon law. But in all cases the manufacturer can always dispute it and drag the case out.

Unfortunately if they rebuild the engine and it performs in the same manner as the original you cannot fight them. If they need to rebuild it 3 times this is another story.

When it comes to replacing over rebuilding it is 100% driven by economics - in some cases the regional service manager can make the call to go the more expensive route in light of customer satisfaction but this is extremely rare and a huge battle in itself.

[justmeron]

Damn I also have the v6. Not blameing or anything but was the car driven hard our would you say normal daily driven?? Yes I agree 2 is not a trend but I agree it is good knowledge for the forum members to have to attempt to care for their cars better.

[01pewterz28]

Originally Posted by talwell

Actually the lemon law is very complicated and extremely difficult to get applied. In most cases it requires an attorney and many months or years of work to get the law applied.

From what I recall, in NY the dealer has 3 attempts to repair the problem - on the third attempt you are required to send a letter to the dealer and to the manufacturer demanding a resolution and if this is not done you cannot even discuss applying the lemon law.

There are a few other exceptions to the 3 attempts - the amount of time the car has been out of service can also be used to apply the lemon law. But in all cases the manufacturer can always dispute it and drag the case out.

Unfortunately if they rebuild the engine and it performs in the same manner as the original you cannot fight them. If they need to rebuild it 3 times this is another story.

When it comes to replacing over rebuilding it is 100% driven by economics - in some cases the regional service manager can make the call to go the more expensive route in light of customer satisfaction but this is extremely rare and a huge battle in itself.

I did the Lemon Law back in 1992/1993 with my 1922 Camaro Z/28 "acid Rain" no lawyer is needed just fill out the paperwork for your state make sure you have all of the supporting documents make sure you followed each step (same issue 3 times with the same result) my process too just over 1 year from start to finish. In the end GM had he dealership buy back my 1992 Camaro Z/28 and pick a car of equale value out off the lot (or they would refund me my $$) I picked up a 1994 Z/28

Sean

[Hoss]

A new motor sure would be nice. This is one messed up deal. If the car has a rebuilt motor any used car dealer would take off thousands of dollars from the trade in the future. This repair will be in the car records and will dollar wise haunt the owner for the life of its ownership. The car will be worth less in this modern world of computer records.

I cannot believe that Chevy won't offer a new motor, give him an option to trade or outright buy the car. This is a relatively new motor.

How a car manufacturer treats a customer has a bearing on future sales. Chevy is capable of making this problem go away in about 5 seconds. Twenty two days to decide on what to do is wrong!

[MyIBMssRS]

Originally Posted by TooCool5

Corporate or contact Fbodfather. He needs to know what is going on in the Camaro community.

Why does everyone stroke this guys ego so much? It's pretty pathetic.

Originally Posted by BSX_Camaro

New York Lemon Law

If the car does not conform to the terms of the written warranty and the manufacturer or its authorized dealer is unable to repair the car after a reasonable number of attempts during the first 18,000 miles or two years, whichever comes first, the consumer can choose a full refund or a comparable replacement car.

I think you qualify for this without much of a problem. I think you've surpassed the "reasonable" by quite a bit and the car is still not drivable.

I'd let them know that a rebuild is fine but you expect to be compensated for the drop in Blue Book value that a rebuilt engine entails. And that while it is in process that you expect them to make the payments on said vehicle since you are not in possession of the car. (Which I've seen done before, and a Chevy dealer at that)

Actually no, he doesn't qualify since the warranty states that they can rebuild a motor if they feel that will correct the problem. And he hasn't allowed the dealer to attempt to repair the car yet. So, no attempts have been made yet, it has not been a reasonable amount of time.

These are Chevy's people, they break down. 'They' always say, never buy the first model year of ANY car. Never know what kind of problems can surface. They can't find all the problems on a few hundred CTF cars. But now that there are over 100,000 of these things out there, a couple are going to fail. It's a chance we all took to have this car in the first year.

The list of TSB's is pretty long. Personally I think GM is afraid to turn any into full blown recalls for fear of the public backlash. Especially from a minority community like this one.