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#57 | |
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Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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Quote:
Under our order terms, once a part has been installed, it is not returnable and any further issues are handled under the manufacturer warranty. Most retailers have that policy because we cannot resell used items. Honestly I can't run a profitable business if I send parts out, let people try them, and give full refund if they decide they don't like them. Now in this case, Vararam does have a 100% satisfaction gaurentee, and they will give you all your money back on even an installed part. The program however is something they offer outside of our order terms. So a customer has to go through them to take advantage of it, which is why I mentioned Steve. We will make it happen..just the part has to go direct back to them. In general however you should not attempt to modify or install a product you are not happy with or feel is defective. The reason I bring this up, is we have had a few instances in the past where customers have taken say an exhaust they determine to be defective, and then modify it to get it to fit. Then when it still does not fit, and they want to return it, they get denied because the manufactuers warranty specifically states that they do not warranty modified products. That is not the case here...as Vararam has a warranty that basically says they will give you your money back no matter what...but it is worth mentioning. Last edited by MarylandSpeed; 06-23-2011 at 11:40 PM. |
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#58 | ||
![]() Drives: 2010 2SS Join Date: Jun 2011
Location: Boston
Posts: 39
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Sorry I didn't buy a $40k car of my dreams to Mickey Mouse shit on it in the first week of ownership.........that just isn't me and never will be. If you want to put shit that don't fit right on your car and you have to hack it to make it work or leave out bolts.......great for you, but for me when paying close to $400 for a plastic intake I at least expect it to screw on the car. Mac Quote:
Thanks Mac |
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#59 |
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Account Suspended
Drives: 2012 ZL1 & 2010 2SS/RS Join Date: Jul 2009
Location: Maryland
Posts: 3,378
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I will take the customer service end of this to email so we can get it resolved.
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#60 |
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www.Camaro5store.com
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If I may...
You actually did get one hell of a performing intake. I'll be square and up front with you. Some of the machining could have been better on yours. I'll agree 100% that both the placement of the EGR (gold fitting thingy) is in a place that could have been much better (NOT in the red connector tube). The fitting could have been better as well on yours. I'd send it back and get a new one. On the one I had... It fit together much better. It might have had a mark here or there on a side, but it wasn't bad. Some of those burrs literally fall off with the brush of a finger tip. It was nothing for me to complain about. The MAF. I have to ask. Did you flip it around and try it "upside down?" It will fit one way, but not the other. It's made to go in a specific way. If you modified it to go in, you most likely did it wrong. If you don't believe me, run on out to the garage, take the sucker out, flip it around, and voila...it'll fit. As far as the bolts to bolt it up to the frame. I never installed them. Same thing...crooked for me as well. But, once everything was installed, the intake would move, what...a quarter inch each way? I drove with it on there for ...10k miles? No issues at all. Hell, I drove it all the way to C5FI and raced a guy out on the 1/4 with same mods as me, but a different intake. I also had a passenger and I still won. It had nothing to do with who caught a better light. I just kept pulling away from him and we were nearly side by side....but I pulled away by about two car lengths. Ask Jeremy Donovan (the original Shunt). He was in the car with me. Owner of the other car didn't believe that we had same exhaust set up and it was just the difference in intakes. He swore I had a tune....nope. It's just that bad ass of an intake. Let me finish with this.... Vararam gives me NOTHING for saying this.... I am NO promoter.... I am NO salesman.... The Vararam is probably the best performing intake out there. I know CAI is a damn good intake and I would NEVER argue against going with one of those. They are great, look great, and perform at the TOP of the list. But, the Vararam is the SH!T. I truly am disappointed that I took mine off and replaced it with another one. I don't dislike the rotofab I put on. Not at all. It works well. It does not work as well as some of the others. But, I'm not going to complain about 5hp to 10hp. The only reason I changed out my intake was because I got a rotofab radiator cover which was personally signed by all of the workers at Oshawa and by the GM Camaro team members. I have an amazing...AMAZING CGM painted and signed cover which goes right where the VR would go. I only wish I still had the power of the VR. It truly is that bad @ss. Now, with all that being said, just get with Patrick. He is a helluva guy and will take care of you 100%. I know him and I know he cares about the customers. He will personally check the unit that gets sent back to you. If you don't want the unit, I'm sure he'll work something out with you. But, before you go sending anything back. Put it on there. Drive it around. See what we mean before you take that final step. Just do it.... You will see why some of us speak so highly of it. |
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#61 | |
![]() Drives: 2010 2SS Join Date: Jun 2011
Location: Boston
Posts: 39
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Quote:
The MAF has an offset bolt pattern that only lines up with the bolt holes one way. The MAf would not even fit into the rectangle cut-out. I'm not your average Joe when it comes to mechanical things.....I have built 5 engines from scratch....I was a mechanic for 10 years and had my own shop at one time......worked on assembling, testing, and troubshooting robotics for the past 15 years.....so I have a little common sense I now design, machine, and build high powered hand held LED lighting.Thanks for the advice. Mac |
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#62 | |
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www.Camaro5store.com
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![]() No problem. ![]() And...not everyone has good common sense like we do these days. I deal with them alllll the time. ![]()
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#63 | |
![]() Drives: 2010 2SS Join Date: Jun 2011
Location: Boston
Posts: 39
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I know where your coming from...common sense is a rarity these days ![]() I was teaching a friend how to use the plasma cutter the other day...........he cut's a chunk off of an aluminum block then picks it up bare handed.......needless to say he will never do that again I just looked at him shaking my head saying did you not think that was going to be hot??Mac |
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#64 |
![]() Drives: 2010 SILVER ICE 2SS LS3 Join Date: Jun 2011
Location: ANDERSON,IN
Posts: 38
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My Vararam came with no issues. Had it installed in about 30 min. Long bolts didnt work fo me either,but I think they are ugly anyway and came up with my own solution/design with some hardware in my garage. Someone with your mechanical skill/background will prob appreciate the overall design and look of CAI.Both intakes seem to have loyal followers. Ive had other intakes and Vararam....u can feel it workin!!!!!!
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10 Silver Ice LS3,Inferno Orange Int, Kooks 1 7/8 LT Headers w/High flo-cats,Vararam,Vmax TB,160 T-Stat,Flowmaster AMT Cat-back,TSP Underdrive Pulley,Granatelli Wires,Hurst Short throw,Mike Norris Motorsports Tune,3.91 Gears/Built Diff by RPM Transmissions Anderson IN,SLP SS badging with rear black-out panel. 409.7 RWHP 461.0 RWTQ
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#65 | |
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www.Camaro5store.com
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Quote:
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#66 | |
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Boosted Moderator
Drives: Bone Stock LS3 Join Date: Sep 2009
Location: Marion Tx
Posts: 15,802
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Quote:
__________________
If the car feels like it is on rails, you are probably driving too slow. -Ross Bentley
Horsepower is how fast you hit the wall. Torque is how far you take the wall with you. “If everything seems under control, you're just not going fast enough.” Mario Andretti If you can turn, you ain't going fast enough... |
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#67 | |
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Drives: 2011 imperial blue SS, black 92 RS Join Date: Apr 2011
Location: Denham Springs
Posts: 2,580
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__________________
2011 imperial blue SS/RS a6 12.43@112 vararam, tune, jba cats, magnaflow axle back, self ported tb, under drive pulley, NO headers, Stock tires. 1.87 60ft. Stock tires. SOLD :(
2000 1500 silverado extra cab SOLD :( 2017 Silverado 5.3 all stock 2004 5.7 GTO 78mm turbo |
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#68 |
![]() Drives: 2010 Camaro SS / 2006 CC Duramax Join Date: Aug 2009
Location: Rowlett
Posts: 377
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Typical Vararam quality. Every application they manufacture has the same problem. You should see the quality of the Corvette system!
The faster of the fastest lists do not run Vararam products. |
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#69 |
![]() Drives: 2010 camaro Join Date: Jun 2009
Location: Houston Tx
Posts: 562
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Anytime there is an issue please contact us immediately!!! We are available by phone - email -pm -etc. We want to know all the issues -good or bad- and make it right for the customer. Our guarantee is somewhat different from most as you can "try it" and if you don't "like it" we will take the unit back and pay shipping!
Give us a chance to make things right first - even if making it right is returning the unit. I handle the shipping for the most part and I am away at the GM Nationals until next Tuesday. I am getting Maryland Speed's help in issuing a call tag for your unit so you can return it and we issue credit! Please just give us a chance to help and make things right -whatever that right is for you - we want you happy! Thanks Steve Vararam Industries |
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#70 |
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BL1ZZRD
Drives: '16 Camaro 2SS, '20 Equinox Redline Join Date: Jul 2009
Location: Buffalo, NY
Posts: 7,841
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Best way to make things right....IMPROVE your QUALITY control! These are the very issues that steered me away from your product just recently! I believe that your product performs well as many have stated but I like a quality product, fit and finish, as well as performance! Please make it right by MAKING it right!
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