Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Phastek Performance
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > Engine | Drivetrain | Powertrain Technical Discussions > Camaro V8 LS3 / L99 Engine, Exhaust, and Bolt-Ons


Reply
 
Thread Tools
Old 06-23-2011, 11:28 PM   #57
MarylandSpeed
Account Suspended
 
Drives: 2012 ZL1 & 2010 2SS/RS
Join Date: Jul 2009
Location: Maryland
Posts: 3,378
Quote:
Originally Posted by cmacclel View Post
I understand what your saying and it normally would make sense. If everyone here didn't chime in and state what I received was not defective it's "just the way they are" then I never would have deburred the product as it should have arrived. You also stated you did not have the product that I now want so no what I have to wait weeks before you get them in stock? Sucks no matter which way you look at it. You said to me on the the phone for if any reason you do not like the intake Vararam offers 100% satusfaction gaurantee which means you install it and if you don't like it........you can return it no problem yet know you stating like I did something wrong for removing burrs that never should have been there in the first place.

I guess now I waite for next Tuesday and have to shell out another $400 for another intake and then waite for a refund for the Vararam:(

Mac
We have more CAI's coming in first part of next week. I have no issue sending out a CAI as soon as the Vararam is verified as picked up.

Under our order terms, once a part has been installed, it is not returnable and any further issues are handled under the manufacturer warranty. Most retailers have that policy because we cannot resell used items. Honestly I can't run a profitable business if I send parts out, let people try them, and give full refund if they decide they don't like them.

Now in this case, Vararam does have a 100% satisfaction gaurentee, and they will give you all your money back on even an installed part. The program however is something they offer outside of our order terms. So a customer has to go through them to take advantage of it, which is why I mentioned Steve. We will make it happen..just the part has to go direct back to them.

In general however you should not attempt to modify or install a product you are not happy with or feel is defective. The reason I bring this up, is we have had a few instances in the past where customers have taken say an exhaust they determine to be defective, and then modify it to get it to fit. Then when it still does not fit, and they want to return it, they get denied because the manufactuers warranty specifically states that they do not warranty modified products. That is not the case here...as Vararam has a warranty that basically says they will give you your money back no matter what...but it is worth mentioning.

Last edited by MarylandSpeed; 06-23-2011 at 11:40 PM.
MarylandSpeed is offline   Reply With Quote
Old 06-23-2011, 11:51 PM   #58
cmacclel
 
Drives: 2010 2SS
Join Date: Jun 2011
Location: Boston
Posts: 39
Quote:
Originally Posted by 2SSRS View Post
I have a vararam on my car and as you said it sits on the AC condenser, so what its sat there for over 54,000 mi and as for the bolts to hold the radiator in place till this week i did not run any thing to hold it in place i am on my 3 vararam this one is a tune model and i love it, it performs like no other intake, and its the 5th intake on my car let me say the other 2 intakes lasted less then 4 hr on the car and if it was up to me the 2 intakes will never be on my car, Thanks Steve and patrick for a great intake.


Now can you get patrick to make the manifold we need it .

Sorry I didn't buy a $40k car of my dreams to Mickey Mouse shit on it in the first week of ownership.........that just isn't me and never will be. If you want to put shit that don't fit right on your car and you have to hack it to make it work or leave out bolts.......great for you, but for me when paying close to $400 for a plastic intake I at least expect it to screw on the car.

Mac


Quote:
Originally Posted by MarylandSpeed View Post
We have more CAI's coming in first part of next week. I have no issue sending out a CAI as soon as the Vararam is verified as picked up.

Under our order terms, once a part has been installed, it is not returnable and any further issues are handled under the manufacturer warranty. Most retailers have that policy because we cannot resell used items. Honestly I can't run a profitable business if I send parts out, let people try them, and give full refund if they decide they don't like them.

Now in this case, Vararam does have a 100% satisfaction gaurentee, and they will give you all your money back on even an installed part. The program however is something they offer outside of our order terms. So a customer has to go through them to take advantage of it, which is why I mentioned Steve. We will make it happen..just the part has to go direct back to them.

In general however you should not attempt to modify or install a product you are not happy with or feel is defective. The reason I bring this up, is we have had a few instances in the past where customers have taken say an exhaust they determine to be defective, and then modify it to get it to fit. Then when it still does not fit, and they want to return it, they get denied because the manufactuers warranty specifically states that they do not warranty modified products. That is not the case here...as Vararam has a warranty that basically says they will give you your money back no matter what...but it is worth mentioning.
Again I understand what your saying about the exhaust and modifications and agree with you 100%...................but all I did was remove burrs that never should have been there in the first place.

Thanks Mac
cmacclel is offline   Reply With Quote
Old 06-24-2011, 12:03 AM   #59
MarylandSpeed
Account Suspended
 
Drives: 2012 ZL1 & 2010 2SS/RS
Join Date: Jul 2009
Location: Maryland
Posts: 3,378
I will take the customer service end of this to email so we can get it resolved.


Quote:
Originally Posted by cmacclel View Post
Again I understand what your saying about the exhaust and modifications and agree with you 100%...................but all I did was remove burrs that never should have been there in the first place.

Thanks Mac
MarylandSpeed is offline   Reply With Quote
Old 06-24-2011, 12:16 AM   #60
TAG UR IT
www.Camaro5store.com
 
TAG UR IT's Avatar
 
Drives: 2014 ZL1 #705
Join Date: Jul 2006
Location: SA, Texas
Posts: 26,544
If I may...

You actually did get one hell of a performing intake. I'll be square and up front with you. Some of the machining could have been better on yours. I'll agree 100% that both the placement of the EGR (gold fitting thingy) is in a place that could have been much better (NOT in the red connector tube). The fitting could have been better as well on yours.

I'd send it back and get a new one.

On the one I had...

It fit together much better. It might have had a mark here or there on a side, but it wasn't bad. Some of those burrs literally fall off with the brush of a finger tip. It was nothing for me to complain about.

The MAF. I have to ask. Did you flip it around and try it "upside down?" It will fit one way, but not the other. It's made to go in a specific way. If you modified it to go in, you most likely did it wrong. If you don't believe me, run on out to the garage, take the sucker out, flip it around, and voila...it'll fit.

As far as the bolts to bolt it up to the frame. I never installed them. Same thing...crooked for me as well. But, once everything was installed, the intake would move, what...a quarter inch each way? I drove with it on there for ...10k miles? No issues at all. Hell, I drove it all the way to C5FI and raced a guy out on the 1/4 with same mods as me, but a different intake. I also had a passenger and I still won. It had nothing to do with who caught a better light. I just kept pulling away from him and we were nearly side by side....but I pulled away by about two car lengths. Ask Jeremy Donovan (the original Shunt). He was in the car with me. Owner of the other car didn't believe that we had same exhaust set up and it was just the difference in intakes. He swore I had a tune....nope. It's just that bad ass of an intake.


Let me finish with this....

Vararam gives me NOTHING for saying this....

I am NO promoter....

I am NO salesman....




The Vararam is probably the best performing intake out there. I know CAI is a damn good intake and I would NEVER argue against going with one of those. They are great, look great, and perform at the TOP of the list.




But, the Vararam is the SH!T.


I truly am disappointed that I took mine off and replaced it with another one. I don't dislike the rotofab I put on. Not at all. It works well. It does not work as well as some of the others. But, I'm not going to complain about 5hp to 10hp. The only reason I changed out my intake was because I got a rotofab radiator cover which was personally signed by all of the workers at Oshawa and by the GM Camaro team members. I have an amazing...AMAZING CGM painted and signed cover which goes right where the VR would go.

I only wish I still had the power of the VR.

It truly is that bad @ss.



Now, with all that being said, just get with Patrick. He is a helluva guy and will take care of you 100%. I know him and I know he cares about the customers. He will personally check the unit that gets sent back to you. If you don't want the unit, I'm sure he'll work something out with you.


But, before you go sending anything back. Put it on there. Drive it around. See what we mean before you take that final step. Just do it....

You will see why some of us speak so highly of it.
TAG UR IT is offline   Reply With Quote
Old 06-24-2011, 12:23 AM   #61
cmacclel
 
Drives: 2010 2SS
Join Date: Jun 2011
Location: Boston
Posts: 39
Quote:
Originally Posted by TAG UR IT View Post
The MAF. I have to ask. Did you flip it around and try it "upside down?" It will fit one way, but not the other. It's made to go in a specific way. If you modified it to go in, you most likely did it wrong. If you don't believe me, run on out to the garage, take the sucker out, flip it around, and voila...it'll fit.

The MAF has an offset bolt pattern that only lines up with the bolt holes one way. The MAf would not even fit into the rectangle cut-out.

I'm not your average Joe when it comes to mechanical things.....I have built 5 engines from scratch....I was a mechanic for 10 years and had my own shop at one time......worked on assembling, testing, and troubshooting robotics for the past 15 years.....so I have a little common sense I now design, machine, and build high powered hand held LED lighting.


Thanks for the advice.


Mac
cmacclel is offline   Reply With Quote
Old 06-24-2011, 12:35 AM   #62
TAG UR IT
www.Camaro5store.com
 
TAG UR IT's Avatar
 
Drives: 2014 ZL1 #705
Join Date: Jul 2006
Location: SA, Texas
Posts: 26,544
Quote:
Originally Posted by cmacclel View Post
The MAF has an offset bolt pattern that only lines up with the bolt holes one way.

Correct.
The MAf would not even fit into the rectangle cut-out.

Ahhh...I didn't read it that way and knowing that someone could fudge that up, figured I'd mention it.

I'm not your average Joe when it comes to mechanical things.....I have built 5 engines from scratch....I was a mechanic for 10 years and had my own shop at one time......worked on assembling, testing, and troubshooting robotics for the past 15 years.....so I have a little common sense I now design, machine, and build high powered hand held LED lighting.


Thanks for the advice.


Mac


No problem.

And...not everyone has good common sense like we do these days. I deal with them alllll the time.

TAG UR IT is offline   Reply With Quote
Old 06-24-2011, 12:40 AM   #63
cmacclel
 
Drives: 2010 2SS
Join Date: Jun 2011
Location: Boston
Posts: 39
Quote:
Originally Posted by TAG UR IT View Post


And...not everyone has good common sense like we do these days. I deal with them alllll the time.


I know where your coming from...common sense is a rarity these days

I was teaching a friend how to use the plasma cutter the other day...........he cut's a chunk off of an aluminum block then picks it up bare handed.......needless to say he will never do that again I just looked at him shaking my head saying did you not think that was going to be hot??



Mac
cmacclel is offline   Reply With Quote
Old 06-24-2011, 12:43 AM   #64
10SIL2SSLS3
 
10SIL2SSLS3's Avatar
 
Drives: 2010 SILVER ICE 2SS LS3
Join Date: Jun 2011
Location: ANDERSON,IN
Posts: 38
My Vararam came with no issues. Had it installed in about 30 min. Long bolts didnt work fo me either,but I think they are ugly anyway and came up with my own solution/design with some hardware in my garage. Someone with your mechanical skill/background will prob appreciate the overall design and look of CAI.Both intakes seem to have loyal followers. Ive had other intakes and Vararam....u can feel it workin!!!!!!
__________________
10 Silver Ice LS3,Inferno Orange Int, Kooks 1 7/8 LT Headers w/High flo-cats,Vararam,Vmax TB,160 T-Stat,Flowmaster AMT Cat-back,TSP Underdrive Pulley,Granatelli Wires,Hurst Short throw,Mike Norris Motorsports Tune,3.91 Gears/Built Diff by RPM Transmissions Anderson IN,SLP SS badging with rear black-out panel. 409.7 RWHP 461.0 RWTQ
10SIL2SSLS3 is offline   Reply With Quote
Old 06-24-2011, 12:47 AM   #65
TAG UR IT
www.Camaro5store.com
 
TAG UR IT's Avatar
 
Drives: 2014 ZL1 #705
Join Date: Jul 2006
Location: SA, Texas
Posts: 26,544
Quote:
Originally Posted by cmacclel View Post
I know where your coming from...common sense is a rarity these days

I was teaching a friend how to use the plasma cutter the other day...........he cut's a chunk off of an aluminum block then picks it up bare handed.......needless to say he will never do that again I just looked at him shaking my head saying did you not think that was going to be hot??



Mac
TAG UR IT is offline   Reply With Quote
Old 06-24-2011, 01:15 AM   #66
SSE 4 2SS
Boosted Moderator
 
SSE 4 2SS's Avatar
 
Drives: Bone Stock LS3
Join Date: Sep 2009
Location: Marion Tx
Posts: 15,802
Quote:
Originally Posted by cmacclel View Post
I know where your coming from...common sense is a rarity these days

I was teaching a friend how to use the plasma cutter the other day...........he cut's a chunk off of an aluminum block then picks it up bare handed.......needless to say he will never do that again I just looked at him shaking my head saying did you not think that was going to be hot??



Mac
lol, I'll bet it flew further aftter he realized it was hot than the distance he picked it up, unless he just dropped it... I've seen a few pieces of metal fly across a shop....
__________________
If the car feels like it is on rails, you are probably driving too slow. -Ross Bentley

Horsepower is how fast you hit the wall.
Torque is how far you take the wall with you.

“If everything seems under control, you're just not going fast enough.” Mario Andretti

If you can turn, you ain't going fast enough...
SSE 4 2SS is offline   Reply With Quote
Old 06-24-2011, 01:24 AM   #67
Camarowguy


 
Camarowguy's Avatar
 
Drives: 2011 imperial blue SS, black 92 RS
Join Date: Apr 2011
Location: Denham Springs
Posts: 2,580
Quote:
Originally Posted by cmacclel View Post
The MAF has an offset bolt pattern that only lines up with the bolt holes one way. The MAf would not even fit into the rectangle cut-out.

I'm not your average Joe when it comes to mechanical things.....I have built 5 engines from scratch....I was a mechanic for 10 years and had my own shop at one time......worked on assembling, testing, and troubshooting robotics for the past 15 years.....so I have a little common sense I now design, machine, and build high powered hand held LED lighting.


Thanks for the advice.


Mac
I happen to be addicted to high power led lights. What you got? Pm me
__________________
2011 imperial blue SS/RS a6 12.43@112 vararam, tune, jba cats, magnaflow axle back, self ported tb, under drive pulley, NO headers, Stock tires. 1.87 60ft. Stock tires. SOLD :(
2000 1500 silverado extra cab SOLD :(
2017 Silverado 5.3 all stock
2004 5.7 GTO 78mm turbo
Camarowguy is offline   Reply With Quote
Old 06-24-2011, 01:51 AM   #68
Sam88gta1
 
Drives: 2010 Camaro SS / 2006 CC Duramax
Join Date: Aug 2009
Location: Rowlett
Posts: 377
Typical Vararam quality. Every application they manufacture has the same problem. You should see the quality of the Corvette system!


The faster of the fastest lists do not run Vararam products.
Sam88gta1 is offline   Reply With Quote
Old 06-24-2011, 05:47 AM   #69
sales@vararam.com
 
sales@vararam.com's Avatar
 
Drives: 2010 camaro
Join Date: Jun 2009
Location: Houston Tx
Posts: 562
Anytime there is an issue please contact us immediately!!! We are available by phone - email -pm -etc. We want to know all the issues -good or bad- and make it right for the customer. Our guarantee is somewhat different from most as you can "try it" and if you don't "like it" we will take the unit back and pay shipping!
Give us a chance to make things right first - even if making it right is returning the unit. I handle the shipping for the most part and I am away at the GM Nationals until next Tuesday. I am getting Maryland Speed's help in issuing a call tag for your unit so you can return it and we issue credit!
Please just give us a chance to help and make things right -whatever that right is for you - we want you happy!
Thanks
Steve
Vararam Industries
sales@vararam.com is offline   Reply With Quote
Old 06-24-2011, 07:14 AM   #70
ssmike
BL1ZZRD
 
ssmike's Avatar
 
Drives: '16 Camaro 2SS, '20 Equinox Redline
Join Date: Jul 2009
Location: Buffalo, NY
Posts: 7,841
Best way to make things right....IMPROVE your QUALITY control! These are the very issues that steered me away from your product just recently! I believe that your product performs well as many have stated but I like a quality product, fit and finish, as well as performance! Please make it right by MAKING it right!
ssmike is offline   Reply With Quote
 
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
DIY: Vararam CAI Install with Color Photos Jeanius Camaro DIY & HOW-TO instructions & discussions 22 05-26-2015 03:48 PM
Vararam Dyno on LS3 - coming soon Viral Camaro V8 LS3 / L99 Engine, Exhaust, and Bolt-Ons 137 07-13-2011 07:30 PM
Quality of interior Plastics in Camaro\Mustang\Challenger mlevere1992 5th Gen Camaro SS LS LT General Discussions 60 01-26-2008 08:36 PM
Ford gets 5 top quality awards KILLER74Z28 General Automotive + Other Cars Discussion 5 06-13-2007 01:28 AM


All times are GMT -5. The time now is 05:37 PM.


Powered by vBulletin® Version 3.8.9 Beta 4
Copyright ©2000 - 2026, vBulletin Solutions, Inc.