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Old 10-13-2011, 11:52 PM   #1
~Stacy~
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RANT ABOUT BEST BUY

I'm OFFICALLY boycotting Best Buy I purchased a new camera with them in February and got the extended warranty with them. I went to the customer service desk and the girl told me I have a one year manufacturer warranty. Okay so then she sends me to the GEEK Squad. The guy looks at my camera yes, the part that connects my usb cable is broke inside my camera. Okay did you purchase our warranty yes. Then he comes back and tells me its normal wear and tear and it won't be COVERED WTF
If I have to call the president of the company tomorrow I will. To make matters worse my laptop I purchased with them doesn't even turn $1600 Hewlett Packard probably WILL BE SCREWED ONCE AGAIN
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Old 10-13-2011, 11:55 PM   #2
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yup, and their mail-in rebates, forget about 'em..
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Old 10-14-2011, 12:21 AM   #3
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That sucks but im sure if u made enough noise or went through the right channels they would prolly cover it. Doesnt the warranty cover normal wear and or breakage due to dropage.?
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Old 10-14-2011, 12:30 AM   #4
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That sucks but im sure if u made enough noise or went through the right channels they would prolly cover it. Doesnt the warranty cover normal wear and or breakage due to dropage.?
I didn't even drop it! I don't have scratch or nick on it:( It's called FUJI CRAP
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Old 10-14-2011, 01:22 AM   #5
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Originally Posted by ~Stacy~ View Post
I didn't even drop it! I don't have scratch or nick on it:( It's called FUJI CRAP
No but if your warranty DOES cover "accidents" like dropping it then may I suggest the SEARS tower?

"IONO what happened Mr. Best Buy geek squad fixer guy, it just slipped out of my hands!"

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Old 10-14-2011, 01:34 AM   #6
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I had an issue with them recently too. They say they do price match, so I bought a digital camera from them and like the next day I found out frys had it cheaper by $20 dollars, so I went back to them to get my price match and long story short I got in a fight with the store manager and told them I wasn't gonna leave until I got my difference. They were trying all in there power to avoid giving me the difference and so I started screaming and the cop dude came over and guess what? I got my difference. I was like if u don't like giving price matches then don't offer it. So from now on I'm never shopping at best buy again. I miss circuit city.
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Dude, you go through cars faster than I go through underware!!
1000 Initial Order 9/14/2009 - Classic Chevy Sugar Land
1100 Order accepted at dealer: 9/15/2009 - NPGV41.
2000 Order accepted by GM: 9/29/2009
3000 Accepted By Production Control: 9/30/2009 - TPW 10/26/09
3100 Sequenced:10/12/09
3300 Scheduled For Production:10/13/09
3400 Broadcast:10/22/09
3800 Produced:10/27/09
4000 Available To Ship:10/28/09
4200 Shipped:10/29/09
5000 Delivered To The Dealer:11/09/09
6000 Delivered To Customer:11/12/09
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Old 10-14-2011, 01:42 AM   #7
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Frys FTW
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Old 10-14-2011, 01:50 AM   #8
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Frys FTW
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Quote:
Originally Posted by baclarsen View Post
Dude, you go through cars faster than I go through underware!!
1000 Initial Order 9/14/2009 - Classic Chevy Sugar Land
1100 Order accepted at dealer: 9/15/2009 - NPGV41.
2000 Order accepted by GM: 9/29/2009
3000 Accepted By Production Control: 9/30/2009 - TPW 10/26/09
3100 Sequenced:10/12/09
3300 Scheduled For Production:10/13/09
3400 Broadcast:10/22/09
3800 Produced:10/27/09
4000 Available To Ship:10/28/09
4200 Shipped:10/29/09
5000 Delivered To The Dealer:11/09/09
6000 Delivered To Customer:11/12/09
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Old 10-14-2011, 02:01 AM   #9
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Frys FTW
Frys is the bomb.

I used to work for geek squad. Its a whole lot of "procedure" crap. Honestly the best thing to do is DONT YELL!!! Ask for a manager and need be, yell at them.
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Old 10-14-2011, 08:48 AM   #10
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Canon!
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Old 10-14-2011, 09:06 AM   #11
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Frys FTW
Man I wish we had Frys here in Iowa :(
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Old 10-14-2011, 09:15 AM   #12
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Two lessons learned here.

1. Learn how to gently insert a USB cable into a delicate electronic device.
2. Don't buy HP.
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Old 10-14-2011, 10:32 AM   #13
bigted83
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whats frys? and i miss circuit city to
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Old 10-14-2011, 11:21 AM   #14
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whats frys? and i miss circuit city to
They still have their online store. They closed all their stores for 90 days and re-opened online..
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