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#1 |
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Banned
Drives: Car Join Date: Jan 2010
Location: None
Posts: 5,113
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RANT ABOUT BEST BUY
I'm OFFICALLY boycotting Best Buy
I purchased a new camera with them in February and got the extended warranty with them. I went to the customer service desk and the girl told me I have a one year manufacturer warranty. Okay so then she sends me to the GEEK Squad. The guy looks at my camera yes, the part that connects my usb cable is broke inside my camera. Okay did you purchase our warranty yes. Then he comes back and tells me its normal wear and tear and it won't be COVERED WTF![]() If I have to call the president of the company tomorrow I will. To make matters worse my laptop I purchased with them doesn't even turn $1600 Hewlett Packard probably WILL BE SCREWED ONCE AGAIN
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#2 |
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yup, and their mail-in rebates, forget about 'em..
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#3 |
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Drives: 2013 Fiat 500 Abarth Grigio Join Date: Apr 2011
Location: Manassas, Va
Posts: 3,124
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That sucks but im sure if u made enough noise or went through the right channels they would prolly cover it. Doesnt the warranty cover normal wear and or breakage due to dropage.?
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#4 | |
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Banned
Drives: Car Join Date: Jan 2010
Location: None
Posts: 5,113
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Quote:
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#5 | |
![]() Drives: 2013 Camaro ZL1 Victory Red M6 Join Date: Feb 2010
Location: Mission, TX
Posts: 637
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Quote:
"IONO what happened Mr. Best Buy geek squad fixer guy, it just slipped out of my hands!" ![]()
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#6 | |
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Drives: 2010 Camaro 2LT/RS ABM Join Date: Sep 2009
Location: Sugar Land, TX
Posts: 13,075
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I had an issue with them recently too. They say they do price match, so I bought a digital camera from them and like the next day I found out frys had it cheaper by $20 dollars, so I went back to them to get my price match and long story short I got in a fight with the store manager and told them I wasn't gonna leave until I got my difference. They were trying all in there power to avoid giving me the difference and so I started screaming and the cop dude came over and guess what? I got my difference. I was like if u don't like giving price matches then don't offer it. So from now on I'm never shopping at best buy again. I miss circuit city.
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2LT, RS, AT6 ABM, Gray Leather
Quote:
1100 Order accepted at dealer: 9/15/2009 - NPGV41. 2000 Order accepted by GM: 9/29/2009 3000 Accepted By Production Control: 9/30/2009 - TPW 10/26/09 3100 Sequenced:10/12/09 3300 Scheduled For Production:10/13/09 3400 Broadcast:10/22/09 3800 Produced:10/27/09 4000 Available To Ship:10/28/09 4200 Shipped:10/29/09 5000 Delivered To The Dealer:11/09/09 6000 Delivered To Customer:11/12/09 |
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#7 |
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Voodoo Medicine Man
Drives: Black 2SS with RS package Join Date: Jul 2010
Location: IL
Posts: 917
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Frys FTW
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#8 | |
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Drives: 2010 Camaro 2LT/RS ABM Join Date: Sep 2009
Location: Sugar Land, TX
Posts: 13,075
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__________________
2LT, RS, AT6 ABM, Gray Leather
Quote:
1100 Order accepted at dealer: 9/15/2009 - NPGV41. 2000 Order accepted by GM: 9/29/2009 3000 Accepted By Production Control: 9/30/2009 - TPW 10/26/09 3100 Sequenced:10/12/09 3300 Scheduled For Production:10/13/09 3400 Broadcast:10/22/09 3800 Produced:10/27/09 4000 Available To Ship:10/28/09 4200 Shipped:10/29/09 5000 Delivered To The Dealer:11/09/09 6000 Delivered To Customer:11/12/09 |
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#9 |
![]() ![]() Drives: Camaro LLT ABM Join Date: Sep 2010
Location: Cedar Park, Texas
Posts: 686
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Frys is the bomb.
I used to work for geek squad. Its a whole lot of "procedure" crap. Honestly the best thing to do is DONT YELL!!! Ask for a manager and need be, yell at them.
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#10 |
![]() ![]() ![]() ![]() ![]() Drives: 2010 ABM 2SS/RS M6, 98Z28 M6 Join Date: Jan 2008
Location: Granbury, Tx
Posts: 1,531
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Canon!
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Always Remember! Rest in Peace Brothers
9/11/2001. And thanks to all those who defend and serve! Ordered 5/23/2009 3400 with TPW of 08/03/09 3800 8/11/2009 Arrived 8/21/2009 2SS/RS/Aqua Blue/Grey Interior |
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#11 |
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#12 |
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Camaro SL,UTs
Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006
Location: South Jordan, UT
Posts: 7,357
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Two lessons learned here.
1. Learn how to gently insert a USB cable into a delicate electronic device. 2. Don't buy HP.
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#13 |
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They call me captain slow
Drives: 2010 camaro lt Join Date: Jun 2010
Location: Springfield Illinois
Posts: 1,241
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whats frys? and i miss circuit city to
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#14 |
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Drives: My wife crazy with my C5 usage. Join Date: Apr 2009
Location: DFW
Posts: 6,553
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They still have their online store. They closed all their stores for 90 days and re-opened online..
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