Another Quote from Al O. re: the ZL1

[SnowVert]

I regret to say it has happened to me now as well... after alomost 4000 miles of worry free ownership, I went to put the top down and heard a subtle pop... now my top has the same gap and leaking issues that 95birdible started a thread on.. Car has been in for a week and no word on when it will be back.

[SSAINT]

Originally Posted by 95birdible

It's all good Doc. It just kind of irks me that my 2008 Toyota Yaris that I bought for 12,5 has not been in the shop once. Not 1 issue. But my 40k muscle car gets a tear in the passenger seat the second time someone sits in it. First was my 85 pound daughter then the next day my wife. All my problems are documented here and on the Facebook site. I'm not only mad about my car, also everyone else that has a 11/12 vert. It is my personal mission to get this fixed right, not just with tape and the more people I can get on board the stronger our case is. My personal Occupy Mission has started!

Dude...A Yaris?

[95birdible]

Wife's car. 40+ mpg. I have the Camaro nuff said.

[ssummit camaro]

I have a 08 yaris to, great car.

[SSAINT]

Originally Posted by 95birdible

Wife's car. 40+ mpg. I have the Camaro nuff said.

Just bustin balls...My wife drives a Kia, of all things...

[cam62]

I'm with Bird on this. As far as I know I'm the first gm buyback due to these convertible top problems.

I haven't given up on Camaro's, my replacement 2012 is on order and I'm anxiously waiting. However, if there are top problems on this new one, I'm done.

As Bird said, there are many on this forum that are experiencing the same type of top problems and I sure hope Al O. and his minions are listening.

If they aren't taking this seriiously, I'm sure they will as they buy back more and more cars, or gasp........they get titled as lemons. I was fully prepared and in the process to lemon law mine. It certainly met the legal requirements.

What's most dissapointing is nothing from Chevy or GM regarding this to let us know they are listening. (AL, FBodfather, Jeff Morris are you reading this?).

I've got to think that Al O. and others on the design team are very aware of this problem. There are a couple of threads on here, a facebook page, they've sent technicians to dealerships to investigate and train, and they are buying back cars.

I guess by them performing these top replacements, buying back cars, that should tell us they are listening but that's small consolation for those of us with these issues. We would rather not have our cars out of service for a single day.

My last point in this little ramble is that we don't know how many more verts with these problems they are dealing with, if it's just those of us out here, maybe in the world of manufacturing that's an acceptable loss.

[95birdible]

Thanks Cam. You said it best. Chevy is now giving me shit about a buyback. Should know more by next week. I told them that I am still waiting on window trim which has been 39 days today. That in itself is more than enough to lemon law it. Only reason I took the car home was to store it. I sure am looking forward to getting all my issues resolved when I take it out in May. NOT! Nothing like taking it out, wanting to drive it, only to have another top put on among other things. I will be well over the 30 days then. If they don't buy it back, I am going to lemon law it.

[OrangeVert]

Bird, sadly Lemon Law sounds like the way to go if you can't get any resolution. Sure wish there was an alternative vehicle out there, but the Camaro is so unique there's nothing I can think of, even when putting cost aside, that I'd rather drive. Maybe a newer vette, but then I'd lose the back seat - not acceptable. Also don't have the extra $20 to $30 grand.

[Mr. Wyndham]

Originally Posted by cam62

What's most dissapointing is nothing from Chevy or GM regarding this to let us know they are listening. (AL, FBodfather, Jeff Morris are you reading this?).

They are. They're not going to poke their noses in and acknowledge every little complaint.......but they are. I can promise you that.

And 96birdible, their listening/reading feedback does not always translate into a fix like *that*...I'm sorry you're going through the troubles you are...but it's not always as easy as it seems...

[Huggerorange73]

Originally Posted by Black5thgen

A lot of "faith" and "trust" has been lost for me stemming all the way back to Oshawa last June.

Don't even get me going on this subject.

[Drago77]

Originally Posted by Dragoneye

They are. They're not going to poke their noses in and acknowledge every little complaint.......but they are. I can promise you that.

And 96birdible, their listening/reading feedback does not always translate into a fix like *that*...I'm sorry you're going through the troubles you are...but it's not always as easy as it seems...

I was quiet in here for long enough...

Most on here already heard my story in the 30 other threads about this...its easy to say"have faith", "they're listening", "be patient" etc... until its YOUR $40k + car disintegrating ... my car was produced in Feb, first trip to the service dept was in April for these marks... its been 7 months! That's a long time to be patient! The fixes are B.S., hack-jobs just trying to get by, not fixing the problem. Foe those "being patient" they've got a new car that is defective, making full monthly payments and repeat trips to the service department... some are looking into buy-backs and others lemon laws... meanwhile, others of us, who've dropped thousands into the car after delivery are REALLY screwed, because we have no option to buy back or lemon law- unless we want to loss all that $$$ put in as well... so instead, ill continue to make payments while the car goes into service for a week at a time, (and insurance), continue to burn vacation days to drive it to/from said department and continue to put pieces of masking tape on to protect my top before putting it down... just what I wanted from a $42k car.

I never had the luxury of buying a new car b4 this- wife told me this is my first and last new car... and unfortunately its been a nightmare and still not fixed. A really crappy situation to be in- thanks GM!

what's even more disturbing- 2012s are coming out with the same issue- so they're continuing to pump them out in production without fixing the source of the problem - that's just really crappy business... knowingly putting out a defective product.

I know I'm all over the place in this post, its just really aggregating hearing "they're working on it" 7 months later...

[Mr. Wyndham]

Originally Posted by Drago77

I was quiet in here for long enough...

Most on here already heard my story in the 30 other threads about this...its easy to say"have faith", "they're listening", "be patient" etc... until its YOUR $40k + car disintegrating ... my car was produced in Feb, first trip to the service dept was in April for these marks... its been 7 months! That's a long time to be patient! The fixes are B.S., hack-jobs just trying to get by, not fixing the problem. Foe those "being patient" they've got a new car that is defective, making full monthly payments and repeat trips to the service department... some are looking into buy-backs and others lemon laws... meanwhile, others of us, who've dropped thousands into the car after delivery are REALLY screwed, because we have no option to buy back or lemon law- unless we want to loss all that $$$ put in as well... so instead, ill continue to make payments while the car goes into service for a week at a time, (and insurance), continue to burn vacation days to drive it to/from said department and continue to put pieces of masking tape on to protect my top before putting it down... just what I wanted from a $42k car.

I never had the luxury of buying a new car b4 this- wife told me this is my first and last new car... and unfortunately its been a nightmare and still not fixed. A really crappy situation to be in- thanks GM!

what's even more disturbing- 2012s are coming out with the same issue- so they're continuing to pump them out in production without fixing the source of the problem - that's just really crappy business... knowingly putting out a defective product.

I know I'm all over the place in this post, its just really aggregating hearing "they're working on it" 7 months later...

I understand your frustration...

I can't really say much to console you, because you and I both know it won't work. You're in a crappy situation, and for my part, I'm sorry to hear it. :(

I try and stay out of complaint threads unless there's something productive for me to say...the only reason I posted in here was because there was a fear that we're being ignored or not noticed...All I wanted to do was reassure everyone that's not the case.

[cam62]

Originally Posted by Dragoneye

They are. They're not going to poke their noses in and acknowledge every little complaint.......but they are. I can promise you that.

They very well may be, but that does nothing to smooth our ruffled feathers.

I recognize that 2011 was the first model year for the verts and there were bound to be issues.

A large part of my and other's frustation is the lack of dealer service department support.

Several of us have had to FIGHT just to convince the service department (manager) that these marks/holes ARE a warranty issue. In my case, the service manager stated they look like burn holes. Even demonstrated the operation of the top that clearly showed the pinch point. Shoot, the service manager at the first service department even sent me an email with screen captures from the owners manual stating "customer cooperation is essential for a good service relationship"... UNBELEIVABLE..
I'v read the owners manual cover to cover and am fully aware of top operation.

That's not "listening".

Yes, that's not AL O. or any of the folks at Chevy, but the service departments are the face of chevy for many people.

I don't expect AL O or Fbodfather to respond to every thread on this site and I'm sure they make their decisioin to respond or not respond based on criteria I'm not aware of. But what would be wrong with one of them responding that they hear us, understand, and some key points they are working on towards final full resolution.

One more point about listening. If they are listening, why can't they just publicly admit they recognize the problem, and respond?

[cam62]

I know who IS listening though.
1. Me - My plan to purchase a ZL1 vert in 2013 is now in doubt.
2. Potential vert buyers who read this forum
3. Anyone who wants to read the public facebook page for this.

I know that if these issues were known when I purchased mine in June, I wouldn't have purchased. How many "lost" sales are out there?