"OIL SEEPAGE", Dealer says don't fix! Advice???? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

GMteSSted · 11-20-2011, 08:32 PM

Dealer says it's an "oil seepage" and they will not fix it and do not recommend any other dealer fixing. I have taken car in 3 times for (what I call) an oil leak in oil pan and oil cooler. The dealer did replace the oil cooler gasket and it helped a lot! Now I have three distinct leaks coming from the pan gasket. The largest on the passenger side, the medium size on the rear of the block, and the smallest just above the oil cooler. The dealer says, one, its not dripping so its not a leak worth warranting. They say, second, even it was dripping a little I'm better off just wiping it off. They say it will cause more problems to fix it than its worth (dropping suspension, cradle and reassemble) I did call GM Customer Service and have a pending case. They said take to it another dealer and get second opinion...But if the second dealer says its not a leak then it will not be fixed and my case will be closed. So far I'm not impressed with GM, they are just calling the dealer and backing the dealer's decision.
My questions:

Those who have had their pan fixed, did it create other problems?

Is this an oil leak?.....pics attached (GM Customer Service would not accept the pictures when I offered to send them)

Please give me some advice.....

mcotton · 11-20-2011, 08:42 PM

Im sorry, how can a dealer say no if its under warrenty? Keep us posted and maybe one of the GM people on the forum will offer to help. Best of luck I hope they step up and fix.

jrpimp00 · 11-20-2011, 09:18 PM

No fluids at all are suppose to leak from any vehicle. Your dealership is STUPID. Stop going there and find a new one.

The Stig · 11-20-2011, 09:19 PM

Quote:

Originally Posted by jrpimp00

No fluids at all are suppose to leak from any vehicle. Your dealership is STUPID. Stop going there and find a new one.

This. Your dealer is an idiot

gml1998 · 11-20-2011, 09:22 PM

That is not seepage, that is a leak.

IROCanSS · 11-20-2011, 09:25 PM

Eh, I'm really lienient. I'd probably leave it but that's me. I know some people get way carried away about stuff.

My heated seats work sometimes... sometimes they don't.
My AC gurgles
My iPod jack sucks

I know I could have it all fixed but... eh, I just don't care enough to I guess. I love the car for what it is... a fast, loud, rough, noisy muscle car. A few things here and there... whatever. But, again that's me. I don't stress over stuff. If was dripping or ever low, I'd get it fixed but how it is.... I'm not sure.

EDIT... After looking again... I think I'd want that addressed. It is pretty bad. You can see oil buildup in the bolt.

*Mr. Wyndham* · 11-20-2011, 09:29 PM

My advice?

Off-the-record, get several dealers in the area to look at it until one agrees with you that it's a problem.

Don't ask if it's worth fixing...Tell them you see a problem with the engine and ask if it's covered under warranty to fix it.

Did you cite your previous repair with customer service?

GMteSSted · 11-20-2011, 10:23 PM

Quote:

Originally Posted by Dragoneye

My advice?

Off-the-record, get several dealers in the area to look at it until one agrees with you that it's a problem.

Don't ask if it's worth fixing...Tell them you see a problem with the engine and ask if it's covered under warranty to fix it.

Did you cite your previous repair with customer service?

Yes, when I called customer service they wanted my version of the what the dealer had said....I'm really curious if anyone who has had their pan fixed has experienced new problems from all of the dismantling and reassembly?

zkdreads · 11-20-2011, 10:34 PM

NOTHING SHOULD LEAK. Now u should sue to get your drive way pressure washed lol

*Mr. Wyndham* · 11-20-2011, 10:36 PM

Quote:

Originally Posted by GMteSSted

Yes, when I called customer service they wanted my version of the what the dealer had said....I'm really curious if anyone who has had their pan fixed has experienced new problems from all of the dismantling and reassembly?

I've never had it fixed...but it sounds to me like the service rep just wanted to save his department some intensive work...if they take their time and do it right, there should be no issues....and if there are, I HAVE to believe they'd be easier to live with than leaking gaskets/seams/whatever is doing that...

JDP Motorsports · 11-20-2011, 10:58 PM

I see this on almost half of the Camaro's that come through our shop. In every case they have been fixed by the dealer under warranty... I suggest you find another dealer. I've seen oil cooler (which you had fixed), oil pan and rear main seal. There is no excuse for that and it should be fixed.

Kind regards,

Jordan Priestley
888.38.6007

JohnnyComeLately · 11-27-2011, 02:01 PM

I'm in Afghanistan, so fortunately my wife took my car in. The dealer found all three leaks mentioned by Jordon. The dealer gave her a brand new Cadillac as a loaner, told her it would, "take a while and we'll call you when it's buttoned up because we don't want to rush the technician since this is a big job." They did drop a subframe, the oil pan, etc and did a good job. The only thing they did was pro-rate the oil covered under warranty, so out of the 8 qts to replace we paid for 2 or something similar.

Rear main seals are a huge deal. Do not let this go. Get it covered under warranty now, or you'll really regret it later. And yes, it is a big job. Go to a dealer that has a good service department that will treat you right (which excludes David J Phillips in Laguna Nigel, CA). Paradise Chevrolet in Temecula was awesome for all the work they did and how easy they made it on my wife.

GMteSSted · 12-05-2011, 08:30 PM

UPDATE: GM Customer Service has been wonderful to work with.....second dealer installed dye, I drove the car, dealer found the leak and fixed it. Mica at GM Customer Service has done everything she said she would. Believe me if she says she's going to call you, she does! I recommend if your having dealer issues, change dealers and don't hesitate to call customer service. It felt good driving the Camaro and not worrying about oil issues.

JDP Motorsports · 12-05-2011, 10:30 PM

Quote:

Originally Posted by GMteSSted

UPDATE: GM Customer has been wonderful to work with.....second dealer installed dye, I drove the car, dealer found the leak and fixed it. Mica at GM Customer has done everything she said she would. Believe me if she says she's going to call you, she does! I recommend if your having dealer issues, change dealers and don't hesitate to call customer service. It felt good driving the Camaro and not worrying about oil issues.

11-20-2011, 08:32 PM	#1
GMteSSted Drives: 2018 ZL1 1LE Join Date: Nov 2009 Location: Tennessee Posts: 878 View My Garage	"OIL SEEPAGE", Dealer says don't fix! Advice???? Dealer says it's an "oil seepage" and they will not fix it and do not recommend any other dealer fixing. I have taken car in 3 times for (what I call) an oil leak in oil pan and oil cooler. The dealer did replace the oil cooler gasket and it helped a lot! Now I have three distinct leaks coming from the pan gasket. The largest on the passenger side, the medium size on the rear of the block, and the smallest just above the oil cooler. The dealer says, one, its not dripping so its not a leak worth warranting. They say, second, even it was dripping a little I'm better off just wiping it off. They say it will cause more problems to fix it than its worth (dropping suspension, cradle and reassemble) I did call GM Customer Service and have a pending case. They said take to it another dealer and get second opinion...But if the second dealer says its not a leak then it will not be fixed and my case will be closed. So far I'm not impressed with GM, they are just calling the dealer and backing the dealer's decision. My questions: Those who have had their pan fixed, did it create other problems? Is this an oil leak?.....pics attached (GM Customer Service would not accept the pictures when I offered to send them) Please give me some advice..... Attached Images

11-20-2011, 08:42 PM	#2
mcotton Drives: 2010 Camaro Join Date: Mar 2010 Location: South Carolina Posts: 913 View My Garage	Im sorry, how can a dealer say no if its under warrenty? Keep us posted and maybe one of the GM people on the forum will offer to help. Best of luck I hope they step up and fix. __________________

11-20-2011, 09:18 PM	#3
jrpimp00 Drives: '10 Black/IOM Camaro SS/RS Join Date: Mar 2010 Location: Fayetteville NC Posts: 532	No fluids at all are suppose to leak from any vehicle. Your dealership is STUPID. Stop going there and find a new one. __________________ 2010 Camaro 2SS/RS Black/IOM //// 1998 Pontiac Trans AM 819 RWHP @ 12 PSI (Turbo)

11-20-2011, 09:29 PM	#7
Mr. Wyndham I used to be Dragoneye... Drives: 2018 ZL1 1LE Join Date: Jan 2007 Location: Buffalo, NY Posts: 31,873 View My Garage	My advice? Off-the-record, get several dealers in the area to look at it until one agrees with you that it's a problem. Don't ask if it's worth fixing...Tell them you see a problem with the engine and ask if it's covered under warranty to fix it. Did you cite your previous repair with customer service? __________________ *"Keep the faith."* - Fbodfather

11-20-2011, 10:34 PM	#9
zkdreads Drives: 2010 Camaro LS V6 Join Date: Jul 2010 Location: Tampa, Florida Posts: 2,784	NOTHING SHOULD LEAK. Now u should sue to get your drive way pressure washed lol __________________ C-LO or Sonic "Without Struggle there is no progress" I am your best nightmare!

11-20-2011, 09:22 PM	#5
gml1998 Drives: 2010 Synergy Green Camaro Join Date: Jun 2010 Location: Minooka Illinois Posts: 693	That is not seepage, that is a leak.

11-20-2011, 09:25 PM	#6
IROCanSS Account Suspended Drives: 89 IROC 350 Join Date: Mar 2009 Location: Back roads, southern Ohio Posts: 12,504 View My Garage	Eh, I'm really lienient. I'd probably leave it but that's me. I know some people get way carried away about stuff. My heated seats work sometimes... sometimes they don't. My AC gurgles My iPod jack sucks I know I could have it all fixed but... eh, I just don't care enough to I guess. I love the car for what it is... a fast, loud, rough, noisy muscle car. A few things here and there... whatever. But, again that's me. I don't stress over stuff. If was dripping or ever low, I'd get it fixed but how it is.... I'm not sure. EDIT... After looking again... I think I'd want that addressed. It is pretty bad. You can see oil buildup in the bolt.

11-20-2011, 10:58 PM	#11
JDP Motorsports Drives: 2011 Camaro SS/ 2016 Camaro SS Join Date: Jun 2009 Location: Sandy, Utah Posts: 3,256	I see this on almost half of the Camaro's that come through our shop. In every case they have been fixed by the dealer under warranty... I suggest you find another dealer. I've seen oil cooler (which you had fixed), oil pan and rear main seal. There is no excuse for that and it should be fixed. Kind regards, Jordan Priestley 888.38.6007

11-27-2011, 02:01 PM	#12
JohnnyComeLately Drives: 2010 SS/RS Join Date: Mar 2011 Location: San Diego Posts: 311	I'm in Afghanistan, so fortunately my wife took my car in. The dealer found all three leaks mentioned by Jordon. The dealer gave her a brand new Cadillac as a loaner, told her it would, "take a while and we'll call you when it's buttoned up because we don't want to rush the technician since this is a big job." They did drop a subframe, the oil pan, etc and did a good job. The only thing they did was pro-rate the oil covered under warranty, so out of the 8 qts to replace we paid for 2 or something similar. Rear main seals are a huge deal. Do not let this go. Get it covered under warranty now, or you'll really regret it later. And yes, it is a big job. Go to a dealer that has a good service department that will treat you right (which excludes David J Phillips in Laguna Nigel, CA). Paradise Chevrolet in Temecula was awesome for all the work they did and how easy they made it on my wife. __________________ Both my rides will smoke ya 2010 L99 2SS/RS - Hertz HE HSK 165 components/PPI A404 & A600/JL Audio 10W6/Audio Control EQX, FAST Intake Manifold

12-05-2011, 08:30 PM	#13
GMteSSted Drives: 2018 ZL1 1LE Join Date: Nov 2009 Location: Tennessee Posts: 878 View My Garage	UPDATE: GM Customer Service has been wonderful to work with.....second dealer installed dye, I drove the car, dealer found the leak and fixed it. Mica at GM Customer Service has done everything she said she would. Believe me if she says she's going to call you, she does! I recommend if your having dealer issues, change dealers and don't hesitate to call customer service. It felt good driving the Camaro and not worrying about oil issues. Last edited by GMteSSted; 12-05-2011 at 11:25 PM.

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