Another Quote from Al O. re: the ZL1

[shaggy1]

I too was one of the ones with top problems on my 11 vert. It was very dishearting to know I had a $42,000+ car that was only a few weeks old and had less than 1,500 miles on it already starting to have top issues. I would have prob stuck it out if my dealer had been the one replacing the top but it was sent to a local body shop who had only replaced one other top on the new Camaros before. I would have felt safer if my dealership had a person who had been trained by GM to repair/replace the tops. I finally gave up and traded my vert in to the dealer and had them order me a new 2012 coupe with a sunroof. I'm very fortunate that the dealer worked me such a great deal on the new 2012 and gave me a fair offer in trade that my loss was very minimal. The only thing that helped me keep my sanity through this whole ordeal was the fact that my dealership tried their best to reassure me that they were behind me. Now truthfully,... me and my dealership did have a few very tense moments during this ordeal but it all worked out.
And now to the happy ending,.... My 2012 Camaro arrived on 11/11/11 and I picked it up the same day. I am very happy with my new SS. Thanks to my dealership going the extra mile, I continue to trust them and stayed a GM customer.
I honestly do believe that GM is trying many things to fix the top issues, and I would like to think that a "fix" that will solve the major issues is just around the corner. After having my own top issues and reading about several others top problems on here I came to think that if "EVERY" dealership that sold convertable Camaros had an in-house service tech that was trained by GM on replacing/repairing the tops that there would be far less horror stories. I read how a few forum members dealerships paid to have some GM people brought to their dealership to help train them the proper way to fix the tops and those members are now happy with their tops. Just a rambling thought of mine,.... But end the end I hope you guys do get your tops fixed and fixed correctly.

[95birdible]

Originally Posted by Dragoneye

They are. They're not going to poke their noses in and acknowledge every little complaint.......but they are. I can promise you that.

And 96birdible, their listening/reading feedback does not always translate into a fix like *that*...I'm sorry you're going through the troubles you are...but it's not always as easy as it seems...

Nearest I can tell the earliest reported problems with the tops via google were April of 2011. I watched and to my chagrin thought these issues would be resolved before the new model year. I was wrong, my bad. I would not consider tops on convertibles wearing out in 1,000 miles a little complaint. We paid over 40 grand on our cars. These tops should wear out in 10+ years not in the first 56 days which mine did. Then have the second wear out 12 days later after install of the new top.
Who are "They?" We have many insiders on here who could just come out and say, be patient the fix is coming soon. That is all we are looking for. Heck, my dealer won't even touch the top again cause there is no fix yet and they even told GM that. Chevy was looking for the fix from my dealer, not the other way around. In the end the only person that gets screwed is me. If I didn't drop 33 large as a down payment on this one I would just cut my loss and give it back now and buy a classic that me and my son can have fun with.
Now Chevy is giving me crap about maybe not buying it back cause the field rep thinks it maybe fixable. Hello, read my service orders. 2 tops in 3 months. 2 window regulators. Paint chipping off the doors. The cup that holds the top handle broke. I now cannot wash it as it leaks water. The rear window trim is coming off. I had it in the shop second day of ownership cause the seat bottom fabric tore the second time someone sat in it. Heck I have been waiting on parts to come in since October 13th. They are still on back order. 49 out of 108 days of ownership this car has been in the shop or waiting on parts. I could lemom law this right now just for window trim only. Plus come springtime it will be back in the shop to have the issues from 10/13 resolved along with a new top, leak fixed, window regulator, and window trim. Guess I can tack on another week or 2 for that one. The only reason it still isn't at the dealer as I had to put it away for the winter. Now this is some great quality that my tax dollars bailed out. Once my issues are resolved either by a complete fix, buy back, or lemon law. That is why I am pissed and many others are in the same boat as me. Plus my 95 Firebird Convertible that I had for 14 summers look just like new when I sold it this year. The top had no rub marks or anything wrong with it.
As I have said before my 12K 2008 Toyota Yaris has never been in the shop except for an oil change. Even my 06 Caravan has only been in for an airbag sensor recall. That is it. Enough of my rant for now.

Jason

[Btmonty2]

I would like to see,when there is a true fix, not these little fixes, be a mandatory recall to get these things fix, since some service depts do not believe they even exist