RPI designs - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

AzItaliaSS · 11-25-2011, 06:51 PM

I have to add my two cents, ordered IVS Havoc spoiler, not so good, Order took RPI designs 3 and half weeks to get it to me, although is said processing still on there site the day it arrived, as many experienced and guessed in prior threads I experienced, Phone doesnt get answered, messages left never get returned, excuse after excuse between "phone system is not working correctly ,to we are in a new shop or in process of moving" Blah Blah Blah, one day I get them on the phone, and I say "great you answered" and the response I got was " im on the phone arent I". NICE! So professional! I should not be surprise when my spoiler arrived after 3 and half weeks, not painted correctly, not prepped, paints divets and variations, painted halfassed on the bottom, clear coat scratches. I called and called, no response, contacted them on Camaro5 forum got one email back asking why it was installed if it didnt fit right and paint was messed up?? I responded with IVS's statements claiming they painted and did not mask in the correct areas, I have recieved ZERO Phone calls back and no further emails, YEEEEEETTT,(this is the kicker) RPI somehow has the time each and everyday to keep posting sales crap threads and push there products which makes me scratch my head,

as to why there is time to do that but not address issues of a camaro5 member and customer. Ivs blamed RPI, RPI blamed me for installing it and questioned why?, the installer now has to work a miracle out of a joke. I cannot sit here and watch RPI push sales threads and respond and deny issues in past threads that still exist. Enough is Enough! take care of people , be professional and dont bite the hand that feeds ya!

The Stig · 11-25-2011, 06:56 PM

Ouch sorry to hear about your issues

AzItaliaSS · 11-25-2011, 06:58 PM

I am just blown away by the lack of professionalism and willingness to rectify a situation especially on a forum that is the majority of your business..

Big C CamaroSS · 11-25-2011, 08:50 PM

Ouch....thanks for posting. I'm looking at getting a painted inferno orange speedo gauge cluster from RPI. Since this piece would sit right in front of me every time I'm in my car, I don't want some poorly painted POS. HMMMMM

SSOOCH · 11-25-2011, 08:55 PM

RPI is hit and miss. My engine cover took forever but it was very well painted. I ordered a painted shark fin from them and not only was it painted half ass it was for a Camaro with a sun roof when I specifically order one for a non sun roof car.

Some have good experience and some don't. It's a crap shoot with them. If I ever ordered anything from them again it would be with my AMEX. If I have problems with them I'll just sick AMEX on them.

bajamoon · 11-26-2011, 12:47 AM

I just ordered a color matched fuel door and I hope all is well. I have read they are hit and miss. Sucks that your order got messed up and hope they take care of it

Hellfighter · 11-26-2011, 03:41 AM

Glad i read this, wont ever buy from them

Big C CamaroSS · 11-26-2011, 10:56 AM

RPI/Josh states in one of his threads he is away from the office until Monday (it is Thanksgiving, right?), *BUT* he gives everyone a friendly Saturday reminder

. I'd like him to come on this thread and address AzItaliaSS's problem (since we're hearing only one side of the story....no offense AzItalisSS), just to give me piece of mind. I'd like to order a painted inferno orange speedo gauge cluster, but I won't if I'll get ZERO service post order should a problem arise :(.

JoshBobGuptaMarley · 11-26-2011, 11:08 AM

This is the busiest sales weekend of the year, seems they are dropping the ball with no response to this thread. I once sent Chase at Apex Motorsports a message at 5am and was shocked when he answered within minutes....that's how it's done son.

bajamoon · 11-26-2011, 11:19 AM

Quote:

Originally Posted by Big C CamaroSS

RPI/Josh states in one of his threads he is away from the office until Monday (it is Thanksgiving, right?), *BUT* he gives everyone a friendly Saturday reminder

. I'd like him to come on this thread and address AzItaliaSS's problem (since we're hearing only one side of the story....no offense AzItalisSS), just to give me piece of mind. I'd like to order a painted inferno orange speedo gauge cluster, but I won't if I'll get ZERO service post order should a problem arise :(.

Rpi has been bumping threads all weekend and I talked to him in pm the other day. I hope it works out.

ODB720 · 11-26-2011, 01:03 PM

i ordered that havoc diffuser , what a peice of sh_t, sent me 3 i sent all 3 back.

bajamoon · 11-26-2011, 02:15 PM

Quote:

Originally Posted by ODB720

i ordered that havoc diffuser , what a peice of sh_t, sent me 3 i sent all 3 back.

Havoc stuff is shit by itself. Too many complaints about fitment and quality

Hellfighter · 11-26-2011, 03:52 PM

Really? Havoc wheels look good.

bajamoon · 11-26-2011, 04:06 PM

Quote:

Originally Posted by Hellfighter

Really? Havoc wheels look good.

Meant the body parts. Haven't heard any thing bad about the wheels.

11-25-2011, 06:51 PM	#1
AzItaliaSS Drives: 2010 2ss RJT LS3 GONE.... Join Date: Aug 2011 Location: GILBERT,ARIZONA Posts: 720	RPI designs I have to add my two cents, ordered IVS Havoc spoiler, not so good, Order took RPI designs 3 and half weeks to get it to me, although is said processing still on there site the day it arrived, as many experienced and guessed in prior threads I experienced, Phone doesnt get answered, messages left never get returned, excuse after excuse between "phone system is not working correctly ,to we are in a new shop or in process of moving" Blah Blah Blah, one day I get them on the phone, and I say "great you answered" and the response I got was " im on the phone arent I". NICE! So professional! I should not be surprise when my spoiler arrived after 3 and half weeks, not painted correctly, not prepped, paints divets and variations, painted halfassed on the bottom, clear coat scratches. I called and called, no response, contacted them on Camaro5 forum got one email back asking why it was installed if it didnt fit right and paint was messed up?? I responded with IVS's statements claiming they painted and did not mask in the correct areas, I have recieved ZERO Phone calls back and no further emails, YEEEEEETTT,(this is the kicker) RPI somehow has the time each and everyday to keep posting sales crap threads and push there products which makes me scratch my head, as to why there is time to do that but not address issues of a camaro5 member and customer. Ivs blamed RPI, RPI blamed me for installing it and questioned why?, the installer now has to work a miracle out of a joke. I cannot sit here and watch RPI push sales threads and respond and deny issues in past threads that still exist. Enough is Enough! take care of people , be professional and dont bite the hand that feeds ya!

11-25-2011, 06:56 PM	#2
The Stig knows 2 facts about ducks Drives: ...and they're both wrong Join Date: Aug 2009 Location: The HMS Invincible Posts: 25,072 View My Garage	Ouch sorry to hear about your issues __________________

11-25-2011, 08:55 PM	#5
SSOOCH Camaro SL,UTs Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006 Location: South Jordan, UT Posts: 7,357 View My Garage	RPI is hit and miss. My engine cover took forever but it was very well painted. I ordered a painted shark fin from them and not only was it painted half ass it was for a Camaro with a sun roof when I specifically order one for a non sun roof car. Some have good experience and some don't. It's a crap shoot with them. If I ever ordered anything from them again it would be with my AMEX. If I have problems with them I'll just sick AMEX on them. __________________

11-26-2011, 03:41 AM	#7
Hellfighter Drives: 2013 Black ZL1 Join Date: Mar 2011 Location: Sugar Land/Texas Posts: 2,354 View My Garage	Glad i read this, wont ever buy from them __________________

11-26-2011, 11:08 AM	#9
JoshBobGuptaMarley Emerald Coast Camaros Drives: '12 2SS/RS LS3 GBA Join Date: Sep 2011 Location: PanamaCityBeach,Florida Posts: 1,375 View My Garage	This is the busiest sales weekend of the year, seems they are dropping the ball with no response to this thread. I once sent Chase at Apex Motorsports a message at 5am and was shocked when he answered within minutes....that's how it's done son. __________________ Muffler Delete, Cold Air Inductions intake, Technostalgia Sequential LED Tail Lights, Vmax CNC Ported TB, RX Catch Can, AAC LED Interior Lights (Aqua) Last edited by JoshBobGuptaMarley; 11-26-2011 at 11:21 AM.

11-25-2011, 06:58 PM	#3
AzItaliaSS Drives: 2010 2ss RJT LS3 GONE.... Join Date: Aug 2011 Location: GILBERT,ARIZONA Posts: 720	I am just blown away by the lack of professionalism and willingness to rectify a situation especially on a forum that is the majority of your business..

11-25-2011, 08:50 PM	#4
Big C CamaroSS Drives: Black Camaro 2SS/RS 1LE Join Date: Jun 2011 Location: Belleville, Ontario, Canada Posts: 1,145	Ouch....thanks for posting. I'm looking at getting a painted inferno orange speedo gauge cluster from RPI. Since this piece would sit right in front of me every time I'm in my car, I don't want some poorly painted POS. HMMMMM

11-26-2011, 12:47 AM	#6
bajamoon Drives: 2014 Subaru WRX Join Date: Mar 2011 Location: Whittier CA Posts: 13,730 View My Garage	I just ordered a color matched fuel door and I hope all is well. I have read they are hit and miss. Sucks that your order got messed up and hope they take care of it

11-26-2011, 10:56 AM	#8
Big C CamaroSS Drives: Black Camaro 2SS/RS 1LE Join Date: Jun 2011 Location: Belleville, Ontario, Canada Posts: 1,145	RPI/Josh states in one of his threads he is away from the office until Monday (it is Thanksgiving, right?), BUT he gives everyone a friendly Saturday reminder . I'd like him to come on this thread and address AzItaliaSS's problem (since we're hearing only one side of the story....no offense AzItalisSS), just to give me piece of mind. I'd like to order a painted inferno orange speedo gauge cluster, but I won't if I'll get ZERO service post order should a problem arise :(.

11-26-2011, 01:03 PM	#11
ODB720 ODB720 Drives: BLK 2010 CAMARO SS/RS L99/ls3 Join Date: Sep 2009 Location: H-TOWN TX. Posts: 127 View My Garage	i ordered that havoc diffuser , what a peice of sh_t, sent me 3 i sent all 3 back.

11-26-2011, 03:52 PM	#13
Hellfighter Drives: 2013 Black ZL1 Join Date: Mar 2011 Location: Sugar Land/Texas Posts: 2,354 View My Garage	Really? Havoc wheels look good. __________________

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