Customer Complaint thread - Page 45 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

*CamaroSpike23* · 05-05-2009, 09:36 PM

Quote:

Originally Posted by UCF w00t

NOONE could give me the answers I sought. Not even fbodfather. ONE dealer posted their thoughts on the January IDL and they were told they were wrong (some of it was wrong but this piece wasn't).

Why should we have to rely on dealers to explain this sort of situation? The fact is, most dealers are unable or unwilling to fully explain the allocation system. Even if they themselves understand it, that would give the consumer more power (knowledge = power). There is absolutely no reason this wasn't explained better. Even the whole "production guide" situation wasn't published in official documentation. SEVERAL of the dealerships I contacted told me there was no such thing as a guide number for the Camaro. Either they were just selling as many as they could or they weren't selling any. They could have easily put the basic information regarding guide, allocation, etc in a document and posted it online.

Tag chose to do that. He needs no sympathy. He'll have a beast of a car as a result.

In the end, this is all just discussing things we can't change (the past). What we need is actions going forward.

Come on GM, move the rest of us lesser-celebrities to the front of the pack like you did Dr. Phil, Jay Leno, and half the NASCAR drivers.

as noted a lot of threads around here, dealers are idiots.

however, they SHOULD be up to date on everything that we know. they should know more about this car than we do. and it truly sucks that a lot of them dont put forth the time and effort to research the info that is asked of them. and I know the GM hotline has been hit and miss, but with 2394867234987124 calls an hour, things go to crap fast.

but.... I wholehearted agree with you on the bold part... well, actually, I agree with you on most everything else you've posted in this thread. I'm not arguing against you in this, just trying to calm things down and explain things a little.

*Mindz* · 05-05-2009, 09:43 PM

People are still complaining?

trm0002 · 05-05-2009, 09:49 PM

Quote:

Originally Posted by Mindz

People are still complaining?

No, not at all.

2 hrs 11 minutes, I can change my sig to 51...

*Mindz* · 05-05-2009, 09:58 PM

grats.

Hylton · 05-05-2009, 10:06 PM

Quote:

Originally Posted by Mindz

People are still complaining?

You've lost a lot of credibility here with your lying about pre-ordering. I've asked you a question and I would appreciate a response.

mfr1950 · 05-05-2009, 10:09 PM

If the Camaro is a 21st century automobile, why does it seem that GM marketing is stuck decades in the past,its just not the way to do things any more.... Have these people heard of "customer service"?

*Mindz* · 05-05-2009, 10:10 PM

Which question? You've lost credability for being pissed about not knowing full well what the plan was when you pre-ordered. I do give you credit though, You and UFC are the only ones that should be complaining. You actually read the boards and don't hop on the bandwagon. I said what I said to stop other people from complaining because they didn't know any better. Notice how some people didn't post anything else until you were able to figure out that I didn't pre-order, but as soon as you did, a certain someone popped in immediately after and said "YEAH!" like a groupie/sidekick?

Since you actually did some research and showed intelligence, you are now approved to whine as much as you'd like. Have a good day. =)

trm0002 · 05-05-2009, 10:21 PM

Quote:

Originally Posted by Mindz

Which question? You've lost credability for being pissed about not knowing full well what the plan was when you pre-ordered. I do give you credit though, You and UFC are the only ones that should be complaining. You actually read the boards and don't hop on the bandwagon. I said what I said to stop other people from complaining because they didn't know any better. Notice how some people didn't post anything else until you were able to figure out that I didn't pre-order, but as soon as you did, a certain someone popped in immediately after and said "YEAH!" like a groupie/sidekick?

Since you actually did some research and showed intelligence, you are now approved to whine as much as you'd like. Have a good day. =)

UCF w00t · 05-05-2009, 10:23 PM

Quote:

Originally Posted by trm0002

Yea, what about me?

Croathlete · 05-05-2009, 10:24 PM

I haven't really participated in this thread too much, mostly because I've had mixed feelings about this whole pre-ordering thing and some of the really harsh (but some deserved) comments.

On one hand, we have what we feel is the way things should be done. Pre-ordered cars first followed by everyone else. On the other hand, there's what the business feels it needs to do (to stay afloat at this point). There's always going to be things that don't align on both sides.

For anyone that has met Scott, you know he has never steered us in the wrong direction so why would he start now. If he says they're doing everything they can, I believe him.

Do I like the way things are going? No, of course not. I'm sure if Scott (and some others at GM) could change the way things were done, they would. Look at all the things we did get changed, blue on the SS, polished rims with RS, etc. I don't think manufacturing and delivery is anything we can touch. This process is probably more complicated than any of us could understand. They've done this longer than we have, so I'm going to trust them to do what's right.

I'm sure in a couple weeks, most of this will blow over and we'll all have our cars and all will be right with the world.

I know some feel really strongly about it, and I completely understand why, but I guess the only thing I can say is try to stay positive. After years of waiting, we're only a couple of weeks away!

JMHO

2010 SS RS · 05-05-2009, 10:27 PM

This was the first time in hours I just had to laugh out loud...lol

UCF w00t · 05-05-2009, 10:28 PM

If they can technically and legally put a whole slew of celebrities in the super early cars in addition to Avis, they can do the same for the preorders. It's just a matter of wanting to. It will likely cause them some headaches and griping from ripoff dealers that didn't participate in the preorder process but they should be willing to put up with it; it's the right thing to do.

*Mindz* · 05-05-2009, 10:29 PM

Quote:

Originally Posted by trm0002

You were kinda quiet and UFC/Hylton were the only two names that stuck out. You keep under the radar, but you are allowed too. =)

UCF w00t · 05-05-2009, 10:30 PM

Quote:

Originally Posted by Mindz

You were kinda quiet and UFC/Hylton were the only two names that stuck out. You keep under the radar, but you are allowed too. =)

Who's this UFC guy?

View Poll Results: Should "pre-order" cars be built now before all others?
Yes- I agree	204	87.18%
No- I disagree	30	12.82%
Voters: 234. You may not vote on this poll

05-05-2009, 09:43 PM	#618
Mindz E.B.A.H. Drives: you wild... Join Date: Mar 2007 Location: In the happy padded room wearing a jacket that makes me hug myself... Posts: 18,420	People are still complaining? __________________ Blue Rush, 2010 SS [Car of the Week 3/22/2010] Traded in on...ZLZBUBB, 2013 ZL1

05-05-2009, 09:58 PM	#620
Mindz E.B.A.H. Drives: you wild... Join Date: Mar 2007 Location: In the happy padded room wearing a jacket that makes me hug myself... Posts: 18,420	grats. __________________ Blue Rush, 2010 SS [Car of the Week 3/22/2010] Traded in on...ZLZBUBB, 2013 ZL1

05-05-2009, 10:10 PM	#623
Mindz E.B.A.H. Drives: you wild... Join Date: Mar 2007 Location: In the happy padded room wearing a jacket that makes me hug myself... Posts: 18,420	Which question? You've lost credability for being pissed about not knowing full well what the plan was when you pre-ordered. I do give you credit though, You and UFC are the only ones that should be complaining. You actually read the boards and don't hop on the bandwagon. I said what I said to stop other people from complaining because they didn't know any better. Notice how some people didn't post anything else until you were able to figure out that I didn't pre-order, but as soon as you did, a certain someone popped in immediately after and said "YEAH!" like a groupie/sidekick? Since you actually did some research and showed intelligence, you are now approved to whine as much as you'd like. Have a good day. =) __________________ Blue Rush, 2010 SS [Car of the Week 3/22/2010] Traded in on...ZLZBUBB, 2013 ZL1

05-05-2009, 10:24 PM	#626
Croathlete Danny Drives: 2010 Camaro 2SS/RS Join Date: Nov 2007 Location: NYC Posts: 1,656	I haven't really participated in this thread too much, mostly because I've had mixed feelings about this whole pre-ordering thing and some of the really harsh (but some deserved) comments. On one hand, we have what we feel is the way things should be done. Pre-ordered cars first followed by everyone else. On the other hand, there's what the business feels it needs to do (to stay afloat at this point). There's always going to be things that don't align on both sides. For anyone that has met Scott, you know he has never steered us in the wrong direction so why would he start now. If he says they're doing everything they can, I believe him. Do I like the way things are going? No, of course not. I'm sure if Scott (and some others at GM) could change the way things were done, they would. Look at all the things we did get changed, blue on the SS, polished rims with RS, etc. I don't think manufacturing and delivery is anything we can touch. This process is probably more complicated than any of us could understand. They've done this longer than we have, so I'm going to trust them to do what's right. I'm sure in a couple weeks, most of this will blow over and we'll all have our cars and all will be right with the world. I know some feel really strongly about it, and I completely understand why, but I guess the only thing I can say is try to stay positive. After years of waiting, we're only a couple of weeks away! JMHO __________________ 2SS/RS CGM with black rally stripes DON_RAFA describing my Noweeds cutouts - "Very Strong. When I couldn't see you I still heard you. Sounds like your car is pissed at the world."

05-05-2009, 10:09 PM	#622
mfr1950 Drives: 2011 challengerR/T , 2010 Ram R/T Join Date: Aug 2008 Location: Lafayette Indiana Posts: 1,186	If the Camaro is a 21st century automobile, why does it seem that GM marketing is stuck decades in the past,its just not the way to do things any more.... Have these people heard of "customer service"?

05-05-2009, 10:27 PM	#627
2010 SS RS Drives: 2010 2SS/RS IBM Black Polished Join Date: Feb 2009 Location: Colorado Posts: 2,106	This was the first time in hours I just had to laugh out loud...lol __________________ 418 Stroker, 621RWHP 648 lbs TORQUE Built by Laramie GM Auto Center Tuned by Nick at Mac Autosport. EForce SC, 2 3/4pulley,LPE dual fuel pump, JRE Twin fuel rail upgrade, posi clutch kit, RX oilcatch can and breather, Callies Compstar crankshaft and rods, Racing bearings, CP -13.8 race pistons, steel rings, Comp Cams X6 blower cam, Springs, HD timing chain and tensioner, Doug Thorley Tri Y LT headers, 89.7lb injectors, RPM rollbar, DSS1400 shafts, Simpson 5 pt harness, BMR Toe rods and trailing arms, led lights, RPM input and output shafts

05-05-2009, 10:28 PM	#628
UCF w00t Geek Drives: IOM 2010 Camaro 2SS Join Date: Oct 2008 Location: Orlando Posts: 4,451	If they can technically and legally put a whole slew of celebrities in the super early cars in addition to Avis, they can do the same for the preorders. It's just a matter of wanting to. It will likely cause them some headaches and griping from ripoff dealers that didn't participate in the preorder process but they should be willing to put up with it; it's the right thing to do.

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