TRACKING ISSUES WITH DEALER - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

SQUALO · 06-16-2009, 01:12 PM

My TPW was June 1st, and dealer confirmed, a week later, that car was built, waiting for transport, but did not have VIN# because it disappeared from the sytem. I went to the dealership in person, on following Sat., and he told me that he couldn't get any info until MON. He then signed into the "workbench" found a list of vehicles, and printed the list. On that list was my VIN#.

Today, I called to ask if vehicle was shipped, and he told me that VIN# not on the sysem, again. I have 2 questions:

1) Why would a VIN# disappear from the system? and is my dealer dicking me around or is he just an idiot?
2) How long, after a car is ready for transport, will delivery take? (take into account that mine is coming by truck and not train, as I'm 1hr from Oshawa).

nowfaithis · 06-16-2009, 01:14 PM

What is the VIN? Maybe I could check for you.

domano 68 · 06-16-2009, 03:21 PM

Quote:

Originally Posted by SQUALO

My TPW was June 1st, and dealer confirmed, a week later, that car was built, waiting for transport, but did not have VIN# because it disappeared from the sytem. I went to the dealership in person, on following Sat., and he told me that he couldn't get any info until MON. He then signed into the "workbench" found a list of vehicles, and printed the list. On that list was my VIN#.

Today, I called to ask if vehicle was shipped, and he told me that VIN# not on the sysem, again. I have 2 questions:

1) Why would a VIN# disappear from the system? and is my dealer dicking me around or is he just an idiot?
2) How long, after a car is ready for transport, will delivery take? (take into account that mine is coming by truck and not train, as I'm 1hr from Oshawa).

QC takes 1 - 4 weeks. Could be there.

mikenmar · 06-16-2009, 03:25 PM

Abducted by UFOs?

SSOOCH · 06-16-2009, 03:32 PM

That makes no sense at all. Mine rolled down the line on 6/1, was spit out with a VIN and invoice on 6/9. It went to Whitby for striping and back and is now awaiting a rail car ride to me. My dealer has been able to follow it through out the entire process since it was produced.

Have your dealer call the DBC (Dealer Business Center). That's what my Salesman has been doing. And they seem to be in the know.

06-16-2009, 01:12 PM	#1
SQUALO Drives: CHEVROLET Join Date: Jul 2008 Location: YKZ, CAN. Posts: 4,258	TRACKING ISSUES WITH DEALER My TPW was June 1st, and dealer confirmed, a week later, that car was built, waiting for transport, but did not have VIN# because it disappeared from the sytem. I went to the dealership in person, on following Sat., and he told me that he couldn't get any info until MON. He then signed into the "workbench" found a list of vehicles, and printed the list. On that list was my VIN#. Today, I called to ask if vehicle was shipped, and he told me that VIN# not on the sysem, again. I have 2 questions: 1) Why would a VIN# disappear from the system? and is my dealer dicking me around or is he just an idiot? 2) How long, after a car is ready for transport, will delivery take? (take into account that mine is coming by truck and not train, as I'm 1hr from Oshawa).

06-16-2009, 03:32 PM	#5
SSOOCH Camaro SL,UTs Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006 Location: South Jordan, UT Posts: 7,357 View My Garage	That makes no sense at all. Mine rolled down the line on 6/1, was spit out with a VIN and invoice on 6/9. It went to Whitby for striping and back and is now awaiting a rail car ride to me. My dealer has been able to follow it through out the entire process since it was produced. Have your dealer call the DBC (Dealer Business Center). That's what my Salesman has been doing. And they seem to be in the know. __________________

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06-16-2009, 01:14 PM	#2
nowfaithis Drives: 2010 SS/RS Black Join Date: May 2009 Location: Saginaw, MI Posts: 3	What is the VIN? Maybe I could check for you.

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