Dealer and CAI - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ragtop11 · 12-12-2012, 07:49 AM

I got a check engine light yesterday, car ran great no problems, only had
the check engine light come on.
I took it to the dealer and after waiting over an hour they got it in to check it out, after several minutes the advisor gets me and tells me because I have a CAI they would have to charge me to futher look into the check engine light as warranty would not cover do to having the CAI.
I told him not to do anything that I would take the car back, put the stock air intake back on and then have the car checked. He went back to
have the tech bring my car around, within minutes the advisor comes back telling me that there was a disconnected vacum hose and the the check engine light is gone.
I think this dealer was trying to pull a fast one and have me pay for something that should be covered under warranty, I can't beleive that
they found the problem in such a short time, after I told them that I didn't want them to do anything further with the car till I reinstalled the stock
air cleaner.

Brutal SS · 12-12-2012, 07:59 AM

Sounds like something my dealer would have said.

SlingShot · 12-12-2012, 08:06 AM

Just consider it lesson learned. By putting the CAI on the car you have broken the terms of the warranty contract. Technically they were within their rights to refuse to work on your car. Granted most dealers would not worry about the intake. Take the time to read your warranty contract in your manual. We have LIMITED warranty on our cars, and modifications void that warranty.

There will be people chime in about the Magnuson-Moss Warranty Act , but the dealer and manufacture has rights to uphold the terms of the warranty.

davidcroft · 12-12-2012, 08:14 AM

Quote:

Originally Posted by SlingShot

Just consider it lesson learned. By putting the CAI on the car you have broken the terms of the warranty contract. Technically they were within their rights to refuse to work on your car. Granted most dealers would not worry about the intake. Take the time to read your warranty contract in your manual. We have LIMITED warranty on our cars, and modifications void that warranty.

There will be people chime in about the Magnuson-Moss Warranty Act , but the dealer and manufacture has rights to uphold the terms of the warranty.

Amen brother. please don't mod you car and complain that your dealer doesn't want to "work with you" on your modded car

Modded cars are a case by case basis with some dealers. We ALL KNOW THAT!

ragtop11 · 12-12-2012, 08:14 AM

I guess the dealer has the right to refuse warranty if they choose, but I really thought that I would not have a problem with this dealer as I consider myself a good customer, I brought a couple cars from them and have had service work done.
lessen learned, they have the right to refuse warranty and I have the right to choose a different dealer, which I will do.

nyrfan · 12-12-2012, 08:41 AM

Quote:

Originally Posted by SlingShot

Just consider it lesson learned. By putting the CAI on the car you have broken the terms of the warranty contract. Technically they were within their rights to refuse to work on your car. Granted most dealers would not worry about the intake. Take the time to read your warranty contract in your manual. We have LIMITED warranty on our cars, and modifications void that warranty.

There will be people chime in about the Magnuson-Moss Warranty Act , but the dealer and manufacture has rights to uphold the terms of the warranty.

I agree.

DRKS1D3 · 12-12-2012, 08:47 AM

Yep, lesson learned. A dealer can refuse to work on a vehicle if they want to because of the smallest mods (i.e. CAI). Remember, those "SS" embroidered floor mats caused your power windows to stop working.

LSR SAL · 12-12-2012, 09:02 AM

Ya it def happens everywhere. You just have to find a reputable dealer that is mod friendly. they are out there. Did you get everything worked out?

ragtop11 · 12-12-2012, 09:15 AM

everything has worked out, check engine light gone, car running good, and a lessen learned.

vroomapunk · 12-12-2012, 09:57 AM

Your dealer was just a bit more of a weiner than usual. I agree with you that he was probably just trying to get you to pay for labor on a problem they already found

gafool · 12-12-2012, 10:08 AM

years ago i had a car that had a intake on it, something was wrong with the fuel system, they couldent figure out what it was so they said it was the intake that was causing all the issues, so 300 bones later my gas tank was clogged they replaced it under warranty i asked about the intake they giggled and said well that dealership got 300 dollars. weeks later i traded the car for a truck. its a money game they will say anything to get that money!

blkngldbabe · 12-12-2012, 10:15 AM

^ That's horrible. I work at a dealer and would be livid if I heard about that going on. Ridiculous. Sorry you had to deal with that.

HDRDTD · 12-12-2012, 10:17 AM

It all depends on the dealer. As other have said, some are mod freindly and others aren't. For example, I bought my CAI thru my dealer and they installed it for me along qith a few other minor mods.

now in theory, the dealer 'could' consider your warranty voided because of your mod.

USUALLY, as long as the problem they find is NOT related to your mod, then the work will still be covered under warranty.

It sounds to me like your service advisor was in the process of warning you that because of your mod, you would have to pay for them to work on it while at the same time, the tech was probably already looking things over in anticipation of getting the go-ahead.

While the service advisor was taliking to you, the tech noticed the loose vacumn line and connected it, and as it turned out fixed the problem already.

as long as the loose vacumn line was not related to the installation of the CAI, there shouldn't be any charge.

Bonanza7 · 12-12-2012, 01:32 PM

Quote:

Originally Posted by Brutal SS

Sounds like something my dealer would have said.

My dealer would have disconnected it and put sand in the engine

12-12-2012, 07:49 AM	#1
ragtop11 Drives: 2012 SS/RS Join Date: May 2012 Location: Oconomowoc, Wi Posts: 147	Dealer and CAI I got a check engine light yesterday, car ran great no problems, only had the check engine light come on. I took it to the dealer and after waiting over an hour they got it in to check it out, after several minutes the advisor gets me and tells me because I have a CAI they would have to charge me to futher look into the check engine light as warranty would not cover do to having the CAI. I told him not to do anything that I would take the car back, put the stock air intake back on and then have the car checked. He went back to have the tech bring my car around, within minutes the advisor comes back telling me that there was a disconnected vacum hose and the the check engine light is gone. I think this dealer was trying to pull a fast one and have me pay for something that should be covered under warranty, I can't beleive that they found the problem in such a short time, after I told them that I didn't want them to do anything further with the car till I reinstalled the stock air cleaner. __________________ 2012 Camaro SS/RS Black and Black. added Solo Performance "J" pipes

12-12-2012, 07:59 AM	#2
Brutal SS Drives: 2019 Camaro 2SS 1LE Join Date: Aug 2011 Location: Dinwiddie, Va. Posts: 1,901	Sounds like something my dealer would have said. __________________

12-12-2012, 08:06 AM	#3
SlingShot Drives: 2012 ZL1 - #670 Join Date: Jun 2009 Location: Seminole, Fl. Posts: 8,009	Just consider it lesson learned. By putting the CAI on the car you have broken the terms of the warranty contract. Technically they were within their rights to refuse to work on your car. Granted most dealers would not worry about the intake. Take the time to read your warranty contract in your manual. We have LIMITED warranty on our cars, and modifications void that warranty. There will be people chime in about the Magnuson-Moss Warranty Act , but the dealer and manufacture has rights to uphold the terms of the warranty. __________________

12-12-2012, 08:14 AM	#5
ragtop11 Drives: 2012 SS/RS Join Date: May 2012 Location: Oconomowoc, Wi Posts: 147	I guess the dealer has the right to refuse warranty if they choose, but I really thought that I would not have a problem with this dealer as I consider myself a good customer, I brought a couple cars from them and have had service work done. lessen learned, they have the right to refuse warranty and I have the right to choose a different dealer, which I will do. __________________ 2012 Camaro SS/RS Black and Black. added Solo Performance "J" pipes

12-12-2012, 08:47 AM	#7
DRKS1D3 Drives: '17 Corvette Grand Sport M7 Join Date: May 2012 Location: Pennsylvania Posts: 3,748	Yep, lesson learned. A dealer can refuse to work on a vehicle if they want to because of the smallest mods (i.e. CAI). Remember, those "SS" embroidered floor mats caused your power windows to stop working. __________________ MY RIDE: 2017 CORVETTE GRAND SPORT--TRIPLE BLACK, 7 SPEED MANUAL, VARARAM TCR-7 INTAKE, BORLA CATLESS X-PIPE, CARBON FIBER STAGE 2 AERO, MGW SHORT-THROW SHIFTER SOLD2011 TRIPLE BLACK SS CONVERTIBLE--6 SPEED MANUAL, MANY MODS, 455 RWHP/435 RWTQ DAD'S RIDE: 2012 ZL1 #1866--BLACK, 6 SPEED MANUAL, EXPOSED CF HOOD, POLISHED WHEELS, SUNROOF, ROTO-FAB INTAKE "Silly Americans, taking from the rich and giving to the poor only works in fairy tales. Success is earned here!".

12-12-2012, 09:02 AM	#8
LSR SAL Drives: faster than dirt... Join Date: Jun 2012 Location: Valdosta,GA Posts: 73	Ya it def happens everywhere. You just have to find a reputable dealer that is mod friendly. they are out there. Did you get everything worked out?

12-12-2012, 09:15 AM	#9
ragtop11 Drives: 2012 SS/RS Join Date: May 2012 Location: Oconomowoc, Wi Posts: 147	everything has worked out, check engine light gone, car running good, and a lessen learned. __________________ 2012 Camaro SS/RS Black and Black. added Solo Performance "J" pipes

12-12-2012, 09:57 AM	#10
vroomapunk [COTW 5/12/14] Drives: 2012 CRT NF Cammed 2SS/RS For Sale Join Date: Oct 2011 Location: NOLA Posts: 6,115 View My Garage	Your dealer was just a bit more of a weiner than usual. I agree with you that he was probably just trying to get you to pay for labor on a problem they already found __________________

12-12-2012, 10:08 AM	#11
gafool Drives: 2010 1SS CGM Join Date: Aug 2012 Location: georgia Posts: 774 View My Garage	years ago i had a car that had a intake on it, something was wrong with the fuel system, they couldent figure out what it was so they said it was the intake that was causing all the issues, so 300 bones later my gas tank was clogged they replaced it under warranty i asked about the intake they giggled and said well that dealership got 300 dollars. weeks later i traded the car for a truck. its a money game they will say anything to get that money!

12-12-2012, 10:15 AM	#12
blkngldbabe Barossa's handler Drives: 2LT/RS RJT Join Date: Mar 2010 Location: Highland Chev,Aurora Ontario Posts: 1,097	^ That's horrible. I work at a dealer and would be livid if I heard about that going on. Ridiculous. Sorry you had to deal with that. __________________ SLP's GTA Master Specialty Vehicle and Master Parts Dealer

12-12-2012, 10:17 AM	#13
HDRDTD Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011 Location: Trenton, Michigan Posts: 7,046	It all depends on the dealer. As other have said, some are mod freindly and others aren't. For example, I bought my CAI thru my dealer and they installed it for me along qith a few other minor mods. now in theory, the dealer 'could' consider your warranty voided because of your mod. USUALLY, as long as the problem they find is NOT related to your mod, then the work will still be covered under warranty. It sounds to me like your service advisor was in the process of warning you that because of your mod, you would have to pay for them to work on it while at the same time, the tech was probably already looking things over in anticipation of getting the go-ahead. While the service advisor was taliking to you, the tech noticed the loose vacumn line and connected it, and as it turned out fixed the problem already. as long as the loose vacumn line was not related to the installation of the CAI, there shouldn't be any charge.