New Water Management system Installed

[comm17]

Had my top replaced the 2nd time earlier this year and had been putting off taking it back for the leaking.....Finally decided to take it in and after them having it a week they realized it was the water management (which of course I told them when I dropped the car off but I dont know much). They ordered the parts and then Blu2 went back again, another week to replace it and I am pretty sure it wasnt installed properly.. GRRRRR

['11 cyber grey vert]

Yes, I would agree with your assessment.NOT installed correctly.I have had my water management bag replaced as well,and I do not have a visible drain line like you do in your picture...definitely installed incorrectly.

[v8]

That doesn't look right to me

[Chevrolet Customer Svc]

Originally Posted by comm17

Had my top replaced the 2nd time earlier this year and had been putting off taking it back for the leaking.....Finally decided to take it in and after them having it a week they realized it was the water management (which of course I told them when I dropped the car off but I dont know much). They ordered the parts and then Blu2 went back again, another week to replace it and I am pretty sure it wasnt installed properly.. GRRRRR

We apologize for the frustrations you may be experiencing with this. Please let us know when you have everything corrected.

Brandon
Chevrolet Customer Service

[TAPSHIFT]

Originally Posted by Chevrolet Customer Svc

We apologize for the frustrations you may be experiencing with this. Please let us know when you have everything corrected.

Brandon
Chevrolet Customer Service

Rather than chiming in and paying lip service...shouldn't you be doing something to help???
Do you really think that your posts lead us to believe you are helping in any way???

[kevin1106]

Originally Posted by TAPSHIFT

Rather than chiming in and paying lip service...shouldn't you be doing something to help???
Do you really think that your posts lead us to believe you are helping in any way???

[Mr. iNCREDIBLE]

are you flipping kidding me?


holy cow they f-cked up your car... they need to replace everything in that trunk... all the lining..

This is how is is supposed to look:

post # 31


http://www.camaro5.com/forums/showthread.php?t=235016

[Nutbutt]

Not right ! Bring it back and have them redo. The way it's done will just lead to bigger problem !

[intensifi]

F u b a r

[SSTOKED]

Unreal. Is Brandon helping you? If he can't, I may be able to help you. No guarantees. I've had luck helping a few others on this forum. Your photos indicate that you may have a slam dunk case for getting a GM field engineer to teach your dealer's service department a thing or two. The bad thing, I'm betting the people that make those arrangements are on holiday until the 4th.

[comm17]

Originally Posted by Mr. iNCREDIBLE

are you flipping kidding me?


holy cow they f-cked up your car... they need to replace everything in that trunk... all the lining..

This is how is is supposed to look:

post # 31


http://www.camaro5.com/forums/showthread.php?t=235016

I sent them the pictures from that thread on the proper way to install, and yes I expect them to replace everything they messed up.

Originally Posted by SSTOKED

Unreal. Is Brandon helping you? If he can't, I may be able to help you. No guarantees. I've had luck helping a few others on this forum. Your photos indicate that you may have a slam dunk case for getting a GM field engineer to teach your dealer's service department a thing or two. The bad thing, I'm betting the people that make those arrangements are on holiday until the 4th.

I havent heard from Brandon other then him posting in the thread. I dont really want to dog my dealer because they have been really good to us but I am just disappointed over this. :(

I talked to the the service rep at the dealer yesterday morning. I sent them the pictures from your thread and the pictures of my car. She was going to share them with the supervisor. Havent heard anything back from them but dont really expect to since its the holidays. She had told me she would get me scheduled to come back after the holidays so I dont really expect to hear much.

I do expect them to fix it. I'm still steammming

[VR Baron]

Originally Posted by comm17

I sent them the pictures from that thread on the proper way to install, and yes I expect them to replace everything they messed up.



I havent heard from Brandon other then him posting in the thread. I dont really want to dog my dealer because they have been really good to us but I am just disappointed over this. :(

I talked to the the service rep at the dealer yesterday morning. I sent them the pictures from your thread and the pictures of my car. She was going to share them with the supervisor. Havent heard anything back from them but dont really expect to since its the holidays. She had told me she would get me scheduled to come back after the holidays so I dont really expect to hear much.

I do expect them to fix it. I'm still steammming

That's to bad. If it's the place I am thinking of, Insiders there dont care for the service dept either. Not good.

[tramtwo]

Ridiculous... glad these cars aren't having brake problems!! OP be firm. You do not have to let the people who messed it up touch it again if you don't want to.

[MR 45TH]

That's crazy!!!