ZL1 supercharger recall? - Page 17 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

*mlee* · 12-04-2014, 12:11 AM

I got lucky... got it changed out while bone stock. Then immediately modded after I got it back from the dealer.

ZL155 · 12-04-2014, 12:19 AM

Quote:

Originally Posted by mlee

I got lucky... got it changed out while bone stock. Then immediately modded after I got it back from the dealer.

Same here.

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ZL1-V · 12-04-2014, 09:50 AM

Quote:

Originally Posted by ZO6 Bryan

That's a long wait. 10 years or 100,000 miles!

I should have used the emoticon. It was a half hearted joke! I am going to mod it next year I should be around 30,000 miles on the car then. I have already modded my suspension on the car when I added all of the Pedders components.

hotlap · 12-04-2014, 01:05 PM

Quote:

Originally Posted by ZL155

These motors have more then prove themselves, moding them just takes an already awesome engine to a higher level of awesomeness.

I like the way that sounds. Should be the ZL1 motto.

Holliss69 · 12-08-2014, 07:02 PM

So ... took my 2013 to dealer (AZ) today and .........

NO replacement SC offered ......(yet?)....

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Holliss69 · 12-17-2014, 05:15 PM

So ... took my 2013 back to dealer and explained that the bulletin given to me (see above) did not apply to my car. After review (and talking to the head mech.) service rep. agreed and a NEW SC is now on order.
Seems to me ALOT of these issues are resolved (or not) based upon who you talk to. Shout out to Ken @ Lamb Chevrolet in Prescott, AZ for doing just what he was supposed to "his job".
Chevrolet has an obligation to fix this issue, if they are arguing this fact then take it to another dealer. MHO

Camero5 · 12-17-2014, 05:24 PM

Quote:

Originally Posted by Holliss69

So ... took my 2013 back to dealer and explained that the bulletin given to me (see above) did not apply to my car. After review (and talking to the head mech.) service rep. agreed and a NEW SC is now on order.

Seems to me ALOT of these issues are resolved (or not) based upon who you talk to. Shout out to Ken @ Lamb Chevrolet in Prescott, AZ for doing just what he was supposed to "his job".

Chevrolet has an obligation to fix this issue, if they are arguing this fact then take it to another dealer. MHO

I went to two dealers before I was able to get mine replaced. First two dealers declined saying the noise was normal and this was after them saying they've never had a ZL1 through their shop before. If you've never had a ZL1 serviced then how do you know it's normal? LOL. Mine was rattling pretty good with some chirping.

Took it to Classic and they immediately said that it wasn't normal and got it ordered and replaced.

ZL155 · 12-17-2014, 05:30 PM

I don't understand why dealerships would refuse the work on this bulletin. They get paid from GM to perform this fix. You would think they would be bending over backwards to get these jobs, thus increasing productivity in there service department.... duhhh.....

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CASP3R · 12-18-2014, 06:48 AM

So found out that my car got the new supercharger put on today (17th of Dec) after putting my car in at the dealer on the 11th of Nov.

This whole process of chasing up and then ending not having the ZL1 ready for my holiday has really put me off dealing with any GM products, their customer support people are useless. I now raised a complain to get GM to buy my car back as it been out of service for over 30 days with in the warrant period, and as much i love the car i can't deal with a company that doesn't care for their customers. I would hate to see how long it takes them to fix an issue that isn't well known.

ZO6 Bryan · 12-18-2014, 08:45 AM

Quote:

Originally Posted by CASP3R

So found out that my car got the new supercharger put on today (17th of Dec) after putting my car in at the dealer on the 11th of Nov.

This whole process of chasing up and then ending not having the ZL1 ready for my holiday has really put me off dealing with any GM products, their customer support people are useless. I now raised a complain to get GM to buy my car back as it been out of service for over 30 days with in the warrant period, and as much i love the car i can't deal with a company that doesn't care for their customers. I would hate to see how long it takes them to fix an issue that isn't well known.

Sounds like a dealer service dept. problem, not a GM problem. Many others have had theirs replaced and it is really only a 1 or 2 day job. Most dealers would order the parts and then bring the car in when they have the new supercharger ready. I'm sure your car just sat there for a month and they only worked on it the last couple days.

Whos_Drivin · 12-18-2014, 10:52 AM

I think it's more than the dealer. I had the exact same problem in Oct\Nov where it sat for 3 weeks waiting on GM. The dealer and I both called GM customer service and the dealer also contacted GM tech support. After 3 weeks I took my car home and put it in storage for the winter. I'm waiting until spring and hoping they have there sh!t together by then.

ZO6 Bryan · 12-18-2014, 12:06 PM

Quote:

Originally Posted by Whos_Drivin

I think it's more than the dealer. I had the exact same problem in Oct\Nov where it sat for 3 weeks waiting on GM. The dealer and I both called GM customer service and the dealer also contacted GM tech support. After 3 weeks I took my car home and put it in storage for the winter. I'm waiting until spring and hoping they have there sh!t together by then.

But that is what I am saying. Why leave it at the dealer for an extended amount of time. Take it home and keep it there while they're waiting to get their parts and authorization. Don't leave it at the dealer

ZL155 · 12-18-2014, 01:32 PM

Quote:

Originally Posted by ZO6 Bryan

Sounds like a dealer service dept. problem, not a GM problem. Many others have had theirs replaced and it is really only a 1 or 2 day job. Most dealers would order the parts and then bring the car in when they have the new supercharger ready. I'm sure your car just sat there for a month and they only worked on it the last couple days.

Quote:

Originally Posted by ZO6 Bryan

But that is what I am saying. Why leave it at the dealer for an extended amount of time. Take it home and keep it there while they're waiting to get their parts and authorization. Don't leave it at the dealer

+1

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Camero5 · 12-18-2014, 01:39 PM

Quote:

Originally Posted by ZL155

+1

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My SC replacement was over nighted and completed next day. Two days max

12-04-2014, 12:11 AM	#225
mlee CamaroFans.com Drives: ZLE & ZR2 Join Date: Oct 2008 Location: Conroe, TX Posts: 37,999 View My Garage	I got lucky... got it changed out while bone stock. Then immediately modded after I got it back from the dealer. __________________

12-08-2014, 07:02 PM	#229
Holliss69 Drives: 2013 ZL1 Coupe A6 Join Date: Nov 2014 Location: Arizona/NY Posts: 108 View My Garage	New DEALER Wrinkle ...? So ... took my 2013 to dealer (AZ) today and ......... NO replacement SC offered ......(yet?)....

12-17-2014, 05:15 PM	#230
Holliss69 Drives: 2013 ZL1 Coupe A6 Join Date: Nov 2014 Location: Arizona/NY Posts: 108 View My Garage	... end of story So ... took my 2013 back to dealer and explained that the bulletin given to me (see above) did not apply to my car. After review (and talking to the head mech.) service rep. agreed and a NEW SC is now on order. Seems to me ALOT of these issues are resolved (or not) based upon who you talk to. Shout out to Ken @ Lamb Chevrolet in Prescott, AZ for doing just what he was supposed to "his job". Chevrolet has an obligation to fix this issue, if they are arguing this fact then take it to another dealer. MHO

12-17-2014, 05:30 PM	#232
ZL155 Banned Drives: 13' ZL1 Join Date: Nov 2014 Location: NY Posts: 311	I don't understand why dealerships would refuse the work on this bulletin. They get paid from GM to perform this fix. You would think they would be bending over backwards to get these jobs, thus increasing productivity in there service department.... duhhh..... Sent from my SM-N900V using Tapatalk

12-18-2014, 06:48 AM	#233
CASP3R Drives: 2013 ZL1 Camaro convertible Join Date: Dec 2014 Location: San Jose Posts: 2	So found out that my car got the new supercharger put on today (17th of Dec) after putting my car in at the dealer on the 11th of Nov. This whole process of chasing up and then ending not having the ZL1 ready for my holiday has really put me off dealing with any GM products, their customer support people are useless. I now raised a complain to get GM to buy my car back as it been out of service for over 30 days with in the warrant period, and as much i love the car i can't deal with a company that doesn't care for their customers. I would hate to see how long it takes them to fix an issue that isn't well known.

12-18-2014, 10:52 AM	#235
Whos_Drivin Drives: '12 Camaro ZL1, '16 Silverado Z71 Join Date: Mar 2012 Location: Blaine, MN Posts: 846	I think it's more than the dealer. I had the exact same problem in Oct\Nov where it sat for 3 weeks waiting on GM. The dealer and I both called GM customer service and the dealer also contacted GM tech support. After 3 weeks I took my car home and put it in storage for the winter. I'm waiting until spring and hoping they have there sh!t together by then.