Pronounced clicking/tapping from left side L99 engine when hot

[Dmpsix]

Man you have all the patience in the world seriously. Be proud of that in it's own.

If you don't mind me asking, I'm sure we're all curious how much did this all end up costing out of YOUR pocket. Like what was the loss/hit you took?

[shrinkdoc]

Originally Posted by Sapper12b

Wow, seriously! And the dealership says they can't hear anything wrong with it? I can hear it clear as day on my phone in a restaurant

Sounds like a fuel injector.

[klaatu barada nikto]

Originally Posted by Dmpsix

Man you have all the patience in the world seriously. Be proud of that in it's own.

If you don't mind me asking, I'm sure we're all curious how much did this all end up costing out of YOUR pocket. Like what was the loss/hit you took?

I appreciate that.
Patience i had. I gave them close to a year to remedy this issue - what happened? Nothing. I seriously don't know how some people can look in the mirror....

We took a substantial hit, first year depreciation. I would rather not post a number, not something i like to think about. Just couldn't deal with it anymore. Car had 2,200 miles on it but not having to deal with the stress anymore is a huge relief in itself.

Bob

[revived]

If I where you and the tick was seriously annoying me that badly. I'd have pegged the limiter until it coughed out. Then had it towed to the dealership for a new engine.

[steakmaker]

I'd post the vin # in as many forums as you can, I love my Camaro too, but I can't believe it cost you to trade, should have been some kind of deal for all of the time & effort & BS they put you thru trying to solve their problem.....Get that vin # out here and I'll post it ,you can find it on your old insurance card. Four out of five of our vehicles are Chevys,271k on my truck with no problems, I feel for you man and hope this BS hasn't had a negative effected on your wife's health. I got pissed just reading about your previous problem. The end result is complete disregard of your problem by GM ,now they got you twice, no wonder you hear of people driving their cars through the dealers showroom windows. Good Luck with your new purchase, you're a very patient individual !

[klaatu barada nikto]

Originally Posted by steakmaker

I'd post the vin # in as many forums as you can, I love my Camaro too, but I can't believe it cost you to trade, should have been some kind of deal for all of the time & effort & BS they put you thru trying to solve their problem.....Get that vin # out here and I'll post it ,you can find it on your old insurance card. Four out of five of our vehicles are Chevys,271k on my truck with no problems, I feel for you man and hope this BS hasn't had a negative effected on your wife's health. I got pissed just reading about your previous problem. The end result is complete disregard of your problem by GM ,now they got you twice, no wonder you hear of people driving their cars through the dealers showroom windows. Good Luck with your new purchase, you're a very patient individual !

Thanks for the kind words. We are happy with the '15 so far.
I have always bought GM cars and trucks and other than some minor issues, been happy with them. After this, never again.
Yes I was patient. I went through all the hoops for months trying to get a satisfactory resolution. The end result was GM Failed and we were on our own with no help from them.
If i had any idea from the sorry company we were dealing with, i would have checked out the car completely - i did this on the '15 - to see if there were any problems with it BEFORE we put the $$$ down. Yes all of this had a NEGATIVE EFFECT on my sick wife and i will never forgive GM for all the stress and hell they put us through. Customer Satisfaction and Warranty were non existent from these people.

We are trying to put all of this behind us with no thanks to GM.

Bob

[speedygonzales]

Day the Earth Stood Still. Like it.

Anyway. I fail to understand a few things.

This may end up being a rhetorical question but what was stopping anyone for wanting to take a valve cover off and see if there might have been just one rocker slightly loose to the point that it gets too much clearance once it gets hot? The Feb 26, 2014 entry of them opening a case was done wrong on the dealers part. Any dealer should have investigated the problem THEN gotten GM involved in the problem. I didn't see where any of that happened in your case. NO dealer investigation. That is based on what I read here. It seems that on the occasions of you sitting in the lobby for 1 1/2 hours, they did nothing more than listen to it.

If the valve cover was removed, even if they evidenced nothing measurable, the sound of the ticking would have been louder if it was indeed a lifter. Evidence could also be found if they put the valve cover on with no bolts for example and let it run till the ticking showed up. They could immediately shut it off, remove the valve cover and check for soft lifters for example.

If the dealer can take my wife's V6 when we had it, try for 2 days to recreate a clutch problem unsuccessfully and pay for a fully loaded rental Silverado, your dealer could have actually tore into the engine and gotten paid for their time. Our car wasn't even purchased from the dealer that got us the rental truck.

There is also a well known issue with injector noise on many cars. My experience with this comes primarily with the V6's but so many have complained about loud ticking because of it. I have no idea if the V8's use the same fuel pressure as the V6's. But the possibility exists. Say they had actually pulled off a valve cover. If the problem was an injector, the noise would not have gotten louder. If it was a lifter, it would have gotten louder.

Why would you not move this issue to another dealer? Yeah yeah I know you were a long time customer. Dealers are 95% of the problem. Very rarely is the manufacturer to blame. Every case I have ever seen of a disgruntled owner was due to the dealer. Yours is no exception. You can try to tell others it was GM's decision to not do anything. I'm sorry that is wrong and I know better as I just explained what a good dealer would have done. Your dealer did not exhibit due diligence. Had they actually done an hours worth of work instead of leaving you in the lobby while they did nothing each time for 1 1/2 hours. They could have gotten to the root cause of the problem and both GM and the dealer would not have egg on their respective faces.

I don't understand the problem with getting the 2000 miles done quicker. Do you have only one car? You stated your wife drove the problem child. Could you not have traded vehicles with your wife until you get the mileage quicker, then trade back? If nothing else, jack up the back of the car, put it in gear and let it idle the 2000 miles. Not the best idea but you get the point.

Correct me if I'm wrong but didn't your vehicle have a 100K mile powertrain warranty? Which by the way, GM has now dropped.

I fail to understand how you get rid of the problem car and get another of the same car THEN you say never again. Sounds to me like you are just venting.

[klaatu barada nikto]

A few facts.
The dealer never offered to pull a cover or anything else. After taking the car back again, a tech made a case number on it, he heard the tapping. I thought that was all i needed. Wrong. That case number was just for the dealership, not GM. Nobody told me any different. They wouldn't do anything to the car until it had 2,000 miles on it and then change oil/filter to see if "maybe a piece of debris would dislodge from the lifter". They said this was GM's rule and they wouldn't change it. I told them at the time it would take a year for my sick wife to put 2,000 miles on the car so i drove it frequently hoping the tapping sound would either become louder or subside. It got louder after the oil/filter change.
Several times i was at the dealer for this issue they were doing nothing more than "listening to it". They even brought out another SS and was comparing the 2 together. I have stated the remarks that was made to me about this issue before. One tech told me "we can take the motor apart but might tear up something else". Huh? I didn't want them touching the engine after all of that.
After the run around at the dealer i called the assistance center. Some person told me he would call me back. Never happened. Tried a different number and it was at that time Dawn assigned me an official case number. I found out later the dealer Should have investigated this issue thoroughly and called GM for help. No they didn't follow protocol.
I don't have to "try to tell you or others it was GM's decision not to do anything". Nobody dealt with this nightmare but me and a big part of this fiasco WAS GM's fault by virtue of the fact the local GM rep made no effort WHATSOEVER to help in this case. She Heard the Tapping the one time i met with her. She promised to call me numerous times. Didn't happen. The ONE TIME she did call 6-8 weeks late was to tell me "If the engine is not losing power there is nothing GM will do". I knew then if something was to be done we were on our own. I asked for reasonable compensation trading for the '15. The rest of the "story" is expressed on my thread.
The reason i didn't take the car to another dealer was because the other dealers in this area have a bad rep. I also knew an assistant service manager at this dealer who Also heard the tapping. He was over ruled by some other "techs" who kept feeding me lines of BS that i have stated on this forum previously.
About the 2,000 mile question. We have 4 cars. I am and have always been a car person. When i hear ticking/tapping like that on a New Car it drove me up a wall. I was trying to get the 2,000 miles on the thing sooner because i wanted some kind of resolution to this nightmare. I got to where i would leave the motor running after driving somewhere and listen at the left front wheel to see if the tapping had subsided yet.
Sure it had a 100,000 mile warranty. We were not going to drive a new car that we Payed close to 38k for that sounded like an old worn out engine with a loose valve. It was a headache, aggravating and stressful to put it mildly. You say GM dropped the power train warranty on the '14. What is your reason for that statement? There were no mods on that car.
Venting you say? I wonder how some on this forum would feel in our situation. Buy a new car - a lemon - take it back to be fixed under warranty and the seller/dealer tells you "it's normal" and GM in effect gives you "the finger" on your "customer satisfaction". It's not pretty, i have been there.
I have expressed my choice to get wife another car just like the '14. Answer is Very simple. She had wanted a new Camaro for several years and i was Not going to deprive her of that. We never really got to enjoy the '14 but we are very much enjoying the '15. If it hadn't been for that GM would never see another penny of our money.

Bob

[klaatu barada nikto]

Dawn - the lady that was trying to help me at the GM assistance center - along with her boss - George - has sent me a GM accessories/licensed products certificate. Although this is a fraction of the expense and nightmare we experienced, i want to Thank Dawn and George for their kind gesture.

Bob

[LStick]

I went through a similar experience with a new GMC that had problems.

The Customer Service rep (outsourced, of course ) kept referring to "his internal resources" as the decision makers in the process of attempting repairs and a buyback offer that was a complete joke.

After being strung along a couple of months by a non-existent "District Manager" , I pulled the plug on the GMC and traded it in.

I fully understand this guy's frustration.

[OmniCamaro]

My 2011 SS does this same thing, even louder with headers. Been to 2 dealers multiple times and they did nothing. Learn to live with it I guess.


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[OmniCamaro]

Can you hear it over my exhaust? I know in person it's much easier to hear.


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